Back
What makes your company stand out?
This moving company has not yet answered this question.
Services
National moving
Man & Van
Art transport
About
Established in 1993, Eezi Move's success has been rooted in their commitment to deliver a prompt, efficient and friendly household and office furniture removal service.
Gallery
View all
View all![]()
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
This moving company has not yet answered this question.
What is the best advice you would give to customers?
This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.
Reviews
51% of the users recommend this moving company
Elna Du Preez
April 5, 2024
on Sirelo
I have, in 7 moves over a period on 35 years, never seen so much damage to furniture during relocation. I have logged a formal complaint with the complaints department and submitted photographic evidence of the damage caused to 12 furniture pieces, which is just the tip of the iceberg, as I can count on one hand the number of items which have no damage.
The response to my complaint was 'It Is with a heavy heart that we hereby inform you that we will not be accepting liability for the damages communicated to us.' On their website, they state that 'All Eezi Move trucks are equipped with packer blankets.' to protect your load. This is not true. I have 4 witnesses who can testify that not a single blanket was used to protect any furniture.
The staff were extremely unprofessional and started asking for tips on their arrival.
It started raining while they off-loaded at the destination, and I asked them to cover the furniture while it was being transported on the shuttle that I provided, and they simply ignored me. So, I have water damage as well on most of my wooden furniture.
Apart from all the scratches on almost all my furniture, they managed to break pieces of wood from my bookshelf with the wood shavings still on the bookshelf after they offloaded; bent the legs of my bed's base; scraped the handles from my fridge that it looks as if it has been sanded with a machine to make it fit; the white enamel was scraped off both sides of the fridge, as well as the front and one side of my washing machine; forced boxes into my wall unit which resulted (apart from the damage to the wall unit), in boxes with the black paint from the wall unit on it which proves that they boxes were forced into the wall unit; forced the bowl of my lawn mower into my laundry basket and broke the laundry basket in the process, etc. etc. etc. The list is endless. I would never have thought that it could be so 'eezi' to damage furniture that you are entrusted with without blinking an eye.Read more
The response to my complaint was 'It Is with a heavy heart that we hereby inform you that we will not be accepting liability for the damages communicated to us.' On their website, they state that 'All Eezi Move trucks are equipped with packer blankets.' to protect your load. This is not true. I have 4 witnesses who can testify that not a single blanket was used to protect any furniture.
The staff were extremely unprofessional and started asking for tips on their arrival.
It started raining while they off-loaded at the destination, and I asked them to cover the furniture while it was being transported on the shuttle that I provided, and they simply ignored me. So, I have water damage as well on most of my wooden furniture.
Apart from all the scratches on almost all my furniture, they managed to break pieces of wood from my bookshelf with the wood shavings still on the bookshelf after they offloaded; bent the legs of my bed's base; scraped the handles from my fridge that it looks as if it has been sanded with a machine to make it fit; the white enamel was scraped off both sides of the fridge, as well as the front and one side of my washing machine; forced boxes into my wall unit which resulted (apart from the damage to the wall unit), in boxes with the black paint from the wall unit on it which proves that they boxes were forced into the wall unit; forced the bowl of my lawn mower into my laundry basket and broke the laundry basket in the process, etc. etc. etc. The list is endless. I would never have thought that it could be so 'eezi' to damage furniture that you are entrusted with without blinking an eye.Read more
Careless with furniture
Moved from Ladybrand (South Africa) to Swellendam (South Africa)
M.
February 13, 2024
on Sirelo
Pathetic dont ever use them. They cancelled my.move 3 days before estimated pick up date because full amount was not paid... but there was not even a pick up date given by them. So they expect you to pay full amount before even confirming when the move is and had to wait 2 weeks before drop off. Never in my life have I heard of this and they refused to pay dep back. Maybe that is how they make a living!!!
Communication
Moved from Ballito (South Africa) to Nelspruit (South Africa)
A.N.
February 6, 2024
on Sirelo
Don’t EVER use Eezi Move
Appalling. DO NOT waste your money.
The damages to our furniture cost more than the move!
Appalling. DO NOT waste your money.
The damages to our furniture cost more than the move!
Careless with furniture
Moved from Johannesburg (South Africa) to Stellenbosch (South Africa)
D.A.
January 29, 2024
on Sirelo
I was very happy for the service i received .My first communication with [Name removed by Sirelo] was very positive and reassuring. When i submitted my inventory list everything was dealt with in a professional manner ,the quotation was within my budget ,we agreed on a date and the move was pain free. [Name removed by Sirelo] and his team were very professional in going about their duties, i would strongly recommend this company to any one requiring good service Derek Atkinsoni
Professional
Moved from Durban (South Africa) to Fynnlands, Bluff (South Africa)
Danizelle October
January 13, 2024
on Sirelo
Used this company to transport my chest of drawers. Packaging was only done halfway. On arrival the offloading staff damaged all the wheels and caused cracks on the bottom as it was exposed. What's the point of paying for wrapping if staff just damages the item with no apologies & telling me I should have removed the wheels. All the screws are also missing & now I have to replace the complete bottom part of the chest of drawers at my own cost. Disgusting service!!
Damage settlement
Moved from Paarl (South Africa) to Boksburg (South Africa)
R.K.
November 13, 2023
on Sirelo
Staff were begging for tips the moment they stepped in the door. Load arrived 10 hours early at final destination.
Careful with furniture
Communication
Moved from Brits, North West (South Africa) to Uvongo, Margate (South Africa)
