Pickfords South Africa

7.1
based on 114
Sirelo and Google reviews
i
What customers are saying
pro
Helpful (3)
pro
Efficient (2)
pro
Careful with furniture (1)
con
Packing of furniture (1)
Services
International removals
National moving
Car & Vehicle transport
Pet transport
Associations
FIDI
IAM
BAR
PMA

About

Pickfords has been operating in South Africa since 1904. They are an established leader in the door-to-door removal of household and personal effects, with domestic coverage through the extensive network of offices in South Africa and worldwide coverage through the affiliation with the Allied Pickfords network.

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Reviews

114
7.1
based on 114
Sirelo and Google reviews
How is the review score calculated?
58% of the users recommend this moving company
 on Sirelo
I recently moved from the West Coast Western Cape to the Overberg. The sales rep was great and initially the pack-up -most of which I had done- went well. I then was told Many pot pants could not be accommodated. The quote was MORE than other other companies but I was told it was a VERY professional team. NOT AT ALL !!!! The delivery was chaotic with bags and boxes just dumped. Things were missing - a SOLID Kiaat table table top broken in half, ART canvasses damaged, and still garden things left at old premises. Furniture was scratched and stuffed into a van NOT big enough for the move.
The crew were tired and not very interested in helping unpack certain items. NOT what I expected at all and NO apology from Management in Cape Town. SHODDY and Certainly not worth the premium. Beware of Pickfords is my advice. Most furniture companies in SA seem to be the same with staff who are not trained or probably not paid enough to care.
pro
Price
con
Not flexible
Moved from Yzerfontein (South Africa) to Gans Bay (South Africa)
 on Sirelo
Agent who was assigned to our move - pathetic. Had to ask for Quotes.
2nd hand boxes used.
Paid for packing and unpacking - unpacking didn’t happen.
Office personnel unprofessional, not helpful and have no idea what is happening after a Quote is given.
Items were broken, a inside door damaged. 2weeks after our move - still no contact from anyone. The list go on an on.
I will never recommend them neither use them again.
It was the mist stressful move we had.
NEVER AGAIN
pro
The outdoor crew tried their best to make up for the poor service from the office.
con
Almost all of the list. As in seriously….
Moved from Langebaan (South Africa) to Belville (South Africa)
 on Sirelo
[Name removed by Sirelo] from Pickfords Durban kept me updated all the way. My plenty of phone calls were always answered friendly and helpfull. The delivery team were very friendly and unpacked the items as per my request. They went out of their way to assist. Thank you everyone you are real super stars!
pro
Efficient
Moved from Eshowe (South Africa) to Scottburgh (South Africa)
 on Sirelo
Pretty good, just a little bit of miscommunication between the team and their head office. We have yet to have things arrive in the US so cant comment about that.
Moved from Nkwazi (South Africa) to Katy (United States)
 on Sirelo
My previous experience was so good I again used them for my move to plettenburg bay and again was not disappointed. [name removed by Sirelo] from Cape Town assisted with getting the paperwork done [name removed by Sirelo] also based in Cape Town was in constant contact with the actual move and with it raining at the time, calmed me down and true to his promise the move went smoothly and professionaly. The movers were polite efficient and very helpful, I would recommend Pickfords to anyone on the move. May they grow from strength to strength. Lynn Van Leeve
pro
Efficient, helpful and very friendly
con
I have nothing negative to say
Moved from Simon’s Town, South Africa (South Africa) to Plettenberg Bay, South Africa (South Africa)
 on Sirelo
Want to give thanks to [name removed by Sirelo] in your PE branch her services was excellent she was always available to answer questions and assist in all ways. On receiving the goods they were packed secure in a crate no damage to any of the items.
pro
Helpfull
pro
No Stress
Moved from Port Elizabeth (South Africa) to Klerksdorp (South Africa)

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