About
Relocation Agency based in Cape Town, offering export service of household goods, vehicle transportation, secure storage and expert packing services from anywhere in SA. We also handle imports. We work alongside the most reputable FIDI and IAM accredited partners to offer a comprehensive, value-for-money service with a major focus on honesty, accountability and communication.
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Reviews
31Thank you so much for taking the time to leave your review after your personal move, and for the referrals you have already sent our way. It is truly appreciated and it was an absolute pleasure assisting you.
Kind Regards,
Tony Hartmann
Managing Director
It was a stressfull day but thanks to tony and the team the stress was highly reduced.
Thanx [Name removed by Sirelo] and team!
Thank you for the opportunity to assist with your move and for taking the time to leave this wonderful review. We truly appreciate it.
Kind Regards,
Tony Hartmann
Managing Director
Their outstanding service, communication, and reliability make them the perfect partner for your move. I HIGHLY HIGHLY recommend them!!!
I was SUPER impressed!!
Thank you for the opportunity to assist with your move and for taking the time to leave this wonderful review. We truly appreciate it.
Kind Regards,
Tony Hartmann
Managing Director






When posting a review, I seriously encourage you to provide the full story, minus the exaggerations and half truths.
On the day in question, our shuttle driver assigned to your job had prior family arrangements as you mentioned. We as a company value our staff and their families and as such scheduled him on the basis that he would be done on time to be at his sons birthday celebrations.
What you fail to mention is that your agent had already kept him waiting well over an hour, knowing well in advance that they would be required to open your new house on the day in question. I would suggest that you take this up with them, as their tardiness resulted in the knock on effect which as you say caused you to "suffer" so greatly.
As the client, it is your sole responsibility to ensure that the goods and premises at collection & delivery points are ready and accessible on the day of the move as we service other clients and delays cause a knock on to everyone involved. You did not ensure that your agent was there to open up timeously and as such our driver needed to leave. The s1huttle vehicle was also booked for other clients on the day.
You also fail to mention that we left a crew member behind at our own expense brought another vehicle and crew from another job that they were assigned to, to assist later that day.
So please get your facts straight before posting reviews which do not tell the full story to other clients who may intend to make use of our services. I'm sure that anyone who takes the time to read through the other reviews on this site can see that we pride ourselves on delivering exceptional service, and will continue to do so despite your feelings to the contrary.
Tony Hartmann
Managing DirectorRead more