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What makes your company stand out?
Honesty, integrity, accountability and transparent communication.
Services
International removals
National moving
Car & Vehicle transport
Piano transport
Art transport
About
Relocation Agency based in Cape Town, offering export service of household goods, vehicle transportation, secure storage and expert packing services from anywhere in SA. We also handle imports. We work alongside the most reputable FIDI and IAM accredited partners to offer a comprehensive, value-for-money service with a major focus on honesty, accountability and communication.
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
We source insurance from reputable marine insurance companies to ensure that your valuables are covered in the event of loss or damage.
What is the best advice you would give to customers?
Plan early & make sure your paperwork is in order. Compare volume before comparing price as escalations may occur if collected volume is higher that the actual volume. Best way to be sure is to request a complimentary pre-move survey with our International Move Experts to confirm the volume prior to accepting a generic quote.
Have you moved with this company?
We'd love to hear about your experience.
Reviews
28
Sirelo and Google reviews
96% of the users recommend this moving company
Ms Cyndy Minnaar
September 2, 2025
on Sirelo
The team were efficient, knowledgeable, quick and with great attitude. It really was as painless as moving can be ! I highly recommended them and will definitely use them again !
Professional
Moved from Cape Town (South Africa) to Cape Town (South Africa)
Renette Oosthuizen
August 13, 2025
on Sirelo
The team came in and handled everything with so much care and respect.
It was a stressfull day but thanks to tony and the team the stress was highly reduced.
Thanx [Name removed by Sirelo] and team!
It was a stressfull day but thanks to tony and the team the stress was highly reduced.
Thanx [Name removed by Sirelo] and team!
Fast move
Moved from Villieria, Pretoria (South Africa) to Pretoria North (South Africa)
Response of The Move Co-Ordinator
August 22, 2025
Good Day,
Thank you for the opportunity to assist with your move and for taking the time to leave this wonderful review. We truly appreciate it.
Kind Regards,
Tony Hartmann
Managing Director
Thank you for the opportunity to assist with your move and for taking the time to leave this wonderful review. We truly appreciate it.
Kind Regards,
Tony Hartmann
Managing Director
M.V.D.W.
August 13, 2025
on Sirelo
Looking for a moving company that truly cares about your needs and satisfaction, look no further than The Move Coordinator.
Their outstanding service, communication, and reliability make them the perfect partner for your move. I HIGHLY HIGHLY recommend them!!!
I was SUPER impressed!!
Their outstanding service, communication, and reliability make them the perfect partner for your move. I HIGHLY HIGHLY recommend them!!!
I was SUPER impressed!!
Professional
Moved from Pretoria (South Africa) to Gordons Bay (South Africa)
Response of The Move Co-Ordinator
August 22, 2025
Good Day,
Thank you for the opportunity to assist with your move and for taking the time to leave this wonderful review. We truly appreciate it.
Kind Regards,
Tony Hartmann
Managing Director
Thank you for the opportunity to assist with your move and for taking the time to leave this wonderful review. We truly appreciate it.
Kind Regards,
Tony Hartmann
Managing Director
L.J.V.R.
August 9, 2025
on Sirelo
While the staff were pleasant, the service itself was disappointing. Deliveries were consistently late, and there was significant damage to the inventory. Furthermore, half of my items remained in my originating province without prior notice. I later discovered that additional charges would be incurred to retrieve the remaining inventory, a detail that was only communicated after main delivery. This raises concerns that it may be a tactic to generate higher profits from the initially 'affordable' quote. I can not recommend these services if you are searching for a quick and seamless move.
Unprofessional
Moved from Pretoria (South Africa) to St Helena Bay (South Africa)
Response of The Move Co-Ordinator
August 12, 2025
Good Day,
While we thank you for your support and for taking the time to leave your feedback, I feel the contents of your review are misleading and as such feel that I should offer some context.
We did not get everything 100% right on the initial collection as some crew accidentally did not bring their ID documents to the collection point (in an estate which required identification of contractors), and we had to bring additional crew from another job to assist. As they were attending to other work, it took some time to get to the site and we understand that this caused the job to go well beyond the expected time of completion, a fact for which we apologized.
Another factor which added to the extended collection was that there were 900 cubic feet of items to be loaded which were not included in or communicated on the inventory provided to us when quoting. This was a 36% increase in the volume quoted on.
This is also the reason why we could not accommodate the entire load in 1 trip as you were quoted as part of a shared load, and the remaining space in the truck had already been purchased by other clients. As such, the remaining items (volume not quoted for, were transferred onto the next truck heading to Cape Town, the following week. This was communicated after collection and agreed to.
As a token of good faith for the initial delays caused by our staff forgetting ID's, I did not charge for the additional volume to be transported to Cape Town (Saving of approximately 20k), however communicated that we would have to charge for the trip from the depot to the delivery address in St Helena Bay (2.5 hour drive) and for the shuttle required due to weight restrictions at the estate. This was questioned, but after explanation agreed to. When our truck was on route to the estate from the previous delivery of another client in Hermanus, the payment on this invoice had still not been made, prompting a reminder. At this time, I was told no payment would be made until goods had been unloaded at the delivery address. Our payment terms are for full payment prior to delivery, and yet we delivered again in good faith. Many other companies would have opted to hold the goods and charge storage until payment was received.
On delivery of the first load to St Helena, we were advised that there were protests and road closures in the area the day prior to delivery, and then communication was received that the protest action had cleared up and that we could deliver the following day. When our truck was on route, we were advised that the protests had flared up again. We had to wait for hours in the area before the roads were cleared and the team could gain access. We had also assigned a shuttle which was subject to the same waiting time. Again, there were no charges for the waiting time incurred by us, nor for overtime we had to pay to staff due to delays which we were not responsible for.
The tone of the review implies that we were totally to blame for the issues and overcharged for the work done, when in fact you would have paid in excess of 20-25k if using the service of other companies. As such I do not feel the 2 stars received are a fair reflection of the service we provided.
Kind Regards,
Tony Hartmann
Managing DirectorRead more
While we thank you for your support and for taking the time to leave your feedback, I feel the contents of your review are misleading and as such feel that I should offer some context.
We did not get everything 100% right on the initial collection as some crew accidentally did not bring their ID documents to the collection point (in an estate which required identification of contractors), and we had to bring additional crew from another job to assist. As they were attending to other work, it took some time to get to the site and we understand that this caused the job to go well beyond the expected time of completion, a fact for which we apologized.
Another factor which added to the extended collection was that there were 900 cubic feet of items to be loaded which were not included in or communicated on the inventory provided to us when quoting. This was a 36% increase in the volume quoted on.
This is also the reason why we could not accommodate the entire load in 1 trip as you were quoted as part of a shared load, and the remaining space in the truck had already been purchased by other clients. As such, the remaining items (volume not quoted for, were transferred onto the next truck heading to Cape Town, the following week. This was communicated after collection and agreed to.
As a token of good faith for the initial delays caused by our staff forgetting ID's, I did not charge for the additional volume to be transported to Cape Town (Saving of approximately 20k), however communicated that we would have to charge for the trip from the depot to the delivery address in St Helena Bay (2.5 hour drive) and for the shuttle required due to weight restrictions at the estate. This was questioned, but after explanation agreed to. When our truck was on route to the estate from the previous delivery of another client in Hermanus, the payment on this invoice had still not been made, prompting a reminder. At this time, I was told no payment would be made until goods had been unloaded at the delivery address. Our payment terms are for full payment prior to delivery, and yet we delivered again in good faith. Many other companies would have opted to hold the goods and charge storage until payment was received.
On delivery of the first load to St Helena, we were advised that there were protests and road closures in the area the day prior to delivery, and then communication was received that the protest action had cleared up and that we could deliver the following day. When our truck was on route, we were advised that the protests had flared up again. We had to wait for hours in the area before the roads were cleared and the team could gain access. We had also assigned a shuttle which was subject to the same waiting time. Again, there were no charges for the waiting time incurred by us, nor for overtime we had to pay to staff due to delays which we were not responsible for.
The tone of the review implies that we were totally to blame for the issues and overcharged for the work done, when in fact you would have paid in excess of 20-25k if using the service of other companies. As such I do not feel the 2 stars received are a fair reflection of the service we provided.
Kind Regards,
Tony Hartmann
Managing DirectorRead more
Nikashia Ramdhani
March 1, 2025
on Sirelo
The Move Co-Ordinator handled my move so professionally with utmost care. My shipment arrived in the shortest time possible. I am so grateful to [Name removed by Sirelo] and his team. I highly recommend The Move Co-Ordinator to anyone seeking shipping services. [Name removed by Sirelo]'s support and professionalism is simply amazing!
Moved from Toronto (Canada) to Durban (South Africa)
Response of The Move Co-Ordinator
March 3, 2025
Hi Nikashia,
Thank you for your support, and for the wonderful review. Must be good being back in warm and sunny KZN after the Canadian chill. Again, welcome home, and thank you once again.
Kind Regards,
Tony Hartmann
Managing Director
Thank you for your support, and for the wonderful review. Must be good being back in warm and sunny KZN after the Canadian chill. Again, welcome home, and thank you once again.
Kind Regards,
Tony Hartmann
Managing Director
Terri Love
February 2, 2025
on Sirelo
Excellent, efficient and smooth from a friendly team. Reasonably prices as well. I would definitely use them again.
Moved from Cape Town (South Africa) to Cape Town (South Africa)
Response of The Move Co-Ordinator
February 10, 2025
Hi Terri,
Thank you for the wonderful review. We thank you for your business, and wish you and [Name removed by Sirelo] all the best in your new home.
Kind Regards,
Tony Hartmann
Managing Director
Thank you for the wonderful review. We thank you for your business, and wish you and [Name removed by Sirelo] all the best in your new home.
Kind Regards,
Tony Hartmann
Managing Director
Thank you so much for taking the time to leave your review after your personal move, and for the referrals you have already sent our way. It is truly appreciated and it was an absolute pleasure assisting you.
Kind Regards,
Tony Hartmann
Managing Director