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Experience of Relocating from South Africa to the UK

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Moving can be a stressful and overwhelming experience, especially when it’s a long distance move. From packing up belongings to ensuring everything arrives safely, the process requires patience and organization. A smooth move often comes down to good preparation and choosing the right support. With the right approach, what seems daunting can turn into a seamless transition to a new chapter. Read about our customers experience and recommendations.

Moving From South Africa to the United Kingdom Is a Big Step. How Did You Experience Your Move?

I relocated from South Africa to the United Kingdom and used Eezi Move for the process. My experience was very good. The agent who helped me assess my items established a great rapport and explained everything clearly, giving me confidence in the service. They accommodated my early 7 a.m. request and handled my belongings with care, packing everything efficiently. The team was professional and reliable, making the move stress-free. I highly recommend Eezi Move for anyone looking for a seamless experience.

Why Did You End Up Choosing This Mover? How Did Using Sirelo Contribute to Your Experience?

Honestly, I did a lot of research, but I have to say Sirelo made things much easier. I didn’t have to send multiple emails to different companies—Sirelo sent my requirements out for me, and the companies responded directly. It saved me a lot of time and effort. I considered five companies and eventually shortlisted two. Eezi Move stood out because they followed up after my initial consultation to check in, showing great attention to customer service, while the other company didn’t. Additionally, their pricing was favorable, making them a clear choice. Their professional approach and communication gave me confidence that my move would be in good hands.

We Know Moving Days Can Be Stressful. Can You Walk Us Through How Yours Went?

The moving day went smoothly on my end, though I had to split my items between my relocation to the UK and storage. Living in a flat, space was limited for both teams to work simultaneously. However, Eezi Move accommodated this perfectly. Instead of setting up their area upstairs where I stay, they adapted and did it downstairs, which worked out well.

The team was highly professional throughout. They checked in regularly, making sure they understood what I wanted to move, what was going into storage, and even explained the few items they couldn’t pack and why. By 10:30, most of my belongings were ready to go, which was impressive.

Did Anything About The Moving Process or Service Stand Out to You?

What stood out to me was how they tidied up after the packing process. They cleared away all the moving papers and left the space neat. It was a thoughtful touch I really appreciated.

This was actually my third move, and by far, Eezi Move has been the best relocation company I’ve worked with. I highly recommend them to anyone needing a smooth, professional moving experience.

To Round Up The Interview, Can You Share With Us Some of Your Top Tips for Moving?

Based on my experience, here are my top tips for a successful move:

  • Build a good rapport with your agent or contact person—communication is key to ensuring everything goes smoothly.
  • Be clear on exactly what you need to be moved and where the items are located. This saves time and helps the moving company work efficiently.
  • Don’t pack anything yourself—let the experts handle it. They know how to pack items securely.
  • Allocate enough time for the movers to pack. This reduces stress and ensures the job is done right.