About
City on the Move is a Bloemfontein-based transport company established by Carolus Reinecke in association with his wife Amanda Reinecke and highly trained personel to help people that need to relocate to another house, town or city. Their motto is “We proudly move your valuables”
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
8

First: the Collection was over an hour late, i had meetings scheduled that day some of which i had to move and another cancel because i had to wait for these f****rs.
Second: the delivery to the destination was late by six days, i had to pay additional alternative accommodation for half that week, and slept in an empty house, on the floor for the remainder of the week.
Third: When my furniture was finally delivered (Sat 06th July around 19h00) from their Klerksdorp holding storage for which i had paid;
(i) i had lost some items, i.e. my bed base mid-railing was no where to be found which meant my bed would be useless as i could not assemble it without the mid-railing metal piece. I had to buy a new bed!!!
(ii) the bases of my three and two seater couches were dug-up and chewed-up, and the springs were exposed and what little remained had dog fur all over it.
(iii) some of my books were chewed up,
(iv) Some of the boxes i had used (pack my books in) had been changed, to bright yellow Simba Chips boxes, meaning my boxes must have gotten damaged.
When i contacted the person named Jaco, whose details i had been given, he lied through his teeth about him having an Uncle in Bloem whom he would send to collect my couches for repairs.
He spun me a story every time i phoned him him about my couches, and by the way we only spoke when i phoned him about the matter.
I spend an additional week living in an unpacked house (living room) waiting for the couches to be collected for repairs, until it was clear to me Jaco never had any intention of making good on his word and fixing my couches.
This is as succinctly as I can narrate my experience with City on the Move, a mistake that I shall never repeat in my life, nor will i ever allow anyone I know or care about make such a blunder.Read more



