We moved some holiday home contents from Cape Town to UK. The whole process, from the initial quotation to packing through to delivery this end, with comms in between, was friendly, efficient and stress-free for us as customer. The pricing was clear and competitive without any hidden extras. Customs clearance was included so no added bureaucracy. Our expectations were exceeded. An excellent independent business, would thoroughly recommend.
Excellent all round service
Moved from Cape Town (South Africa) to Reading (United Kingdom)
We used Advance Worldwide Removals for our daughter's shipment to the UK and ours to Portugal. We had prompt responses and our goods arrived as per the time frame given. Very happy with the overall service.
Moved from Johannesburg (South Africa) to Cascais (Portugal)
Advance were professional if all of their dealings with us, their communication was great and it was helpful that there were no “hidden” costs. Our possessions arrived and it was clear that they’d been handled with as much care as if we had packed and transported them ourselves. Thanks so much Advance! We’ll definitely recommend you to family and friends.
Communication, Cost, Due Care, Professionalism
Moved from Cape Town (South Africa) to London (United Kingdom)
Advance Worldwide Removals had a quick response turnaround time. [name removed by Sirelo] provided a good quote and all the information we required. They were upfront and honest about the current challenges regarding shipping and offered realistic timeframes based on this.
Their removals team on site were friendly, professional, prompt and thorough. I felt at ease having the team pack up our household contents.
Moved from Milnerton, Cape Town (South Africa) to Auckland (New Zealand)
They Assisted us with our move to Madrid . We went the shared container option . Goods were delivered to our place in Spain within the time frame given and with no problems .
Delivered within specified time frame
Moved from Cape Town (South Africa) to Madrid (Spain)
Our friends recommended we use Advance . Brilliant from start to finish . Goods arrived quickly and in good order . 100% recommend !!
Moved from Johannesburg (South Africa) to Santarem (Portugal)
Very responsive to all communications, knowledgeable and professional, packing and handling exceptional, delivered on all promises.
Goods delivered when promised
Goods delivered safely and intact
Moved from Cape Town (South Africa) to Torres Vedras (Portugal)
Excellent service and professional guidance. Kind and considerate through the entire process. All shipping arrived in perfect condition.
Moved from Cape Town (South Africa) to Funchal (Portugal)
I have had an excellent experience with and service from Advance removals in my relocation from South Africa to Portugal. I would highly recommend them and in particular [name removed by Sirelo], who handled everything including the certificate of baggage at the Cape Town consulate. They also partnered with an excellent company on the Portuguese side called Tirgal, who were just as brilliant and professional.
Moved from Johannesburg (South Africa) to Ansião (Portugal)
From the first point of contact, until we received our effects in Portugal - we had the reassurance and confidence that we were dealing with a professional business that takes personal care of their customers.
[name removed by Sirelo] kept us updated on the progress of the planning, the transport, and the arrival of our effects at all times. This was done proactively, and without any prompting from ourselves.
Every query was responded to without delay ( even after hours and weekends )
In today's rushed world, one always expects great service - and I can confidently admit that Advance Worldwide Removals far exceeded our expectations.
Prompt and constant updates
Moved from Johannesburg (South Africa) to Povoa De Varzim (Portugal)
We have had great service and honest dealings with Advance Worldwide. Communication, engagement and value for money. Made a very stressful journey easier through their personal touch and care.
Moved from Johannesburg (South Africa) to Santarem (Portugal)
The company has so far fullfilled our expecations. The staff take very proffesionell care about the items.
In this moment the container has not left SA, but it´s not caused of the Advance.
Well edcucated and expericened staff
Moved from Brackenfell (South Africa) to Oskarshamn (Sweden)
We had great service and communication from [name removed by Sirelo]. They packaged our things very well and kept us in the loop about the process. Our goods arrived and nothing was missing and not a single thing broken or dented . The whole experience was much better than I expected and pretty easy for us as [name removed by Sirelo] did all the paperwork ,etc
Arrived when expected and in perfect order.
Moved from Cape Town (South Africa) to Lourinha (Portugal)
Highly recommended! We received a fantastic service from the entire team and at the best price. Communication was great and our questions were always answered quickly! Our goods were packed with care, arrived safely and in the promised time frame, but best of all, the admin was all taken care of for us! A professional and efficient service was provided.
Moved from Cape Town (South Africa) to Algarve (Portugal)
Everything was done well: planning, insurance, wrapping, packing and dispatch of container. Coordination with their global relocation partner in the Netherlands excellent. No stress experienced. Will highly recommend them .
Prompt pickup and wrapping of all goods
Feedback given to progress og container
Moved from Cape Town (South Africa) to Amsterdam, Zevenaar (Curacao)
Everything was done according to all information provided, updates were given regularly, packaging was excellent, only a few small items damaged but received everything. Nothing was missing. Delivery and unpacking was carried out expertly. I have no hesitation in recommending Advanced International.
All as expected and well done
Moved from Cape Town (South Africa) to Berkshire (United Kingdom)
We moved some of our things from Cape Town to Zurich and we found the Advance team fabulous. [Name removed by Sirelo] was so responsive and willing to go out of his way for us. The packing team did such a great job that everything arrived in perfect condition. All in all a great value for such a professional team. Thank you!
Moved from Cape Town (South Africa) to Zürich (Switzerland)
They moved my household goods with absolutely no damage or breakages. Despite difficult covid restrictions my goods arrived timorously. I was kept informed of the progress of my goods on the water at all times. The local agents in Mauritius walked me through the customs clearing process. Both the Cape Town and Mauritius teams were superb. They come highly recommended.
Moved from Cape Town (South Africa) to Trou Aux Biches (Mauritius)
I liked the no nonsense communications and the great service. They even came back when I noticed I failed to pack a bicycle. Theie packing was very need.
Moved from Cape Town (South Africa) to Wildeshausen (Germany)
Advance Worldwide did a international shipment for me (Cape Town to Portugal) Not only was their quote the best but the service they provided was excellent. I highly recommend them.
Moved from Cape Town (South Africa) to Viseu (Portugal)
[Names removed by Sirelo] and all of the advanced worldwide removals team have been awesome. The process of shipping my boxes from South Africa to Germany was made simple and stress free with them and they handled not only my items but the entire process with great professionalism. Also prompt to reply and assure me of the status of my boxes. All of this was also done during the pandemic with extra Corona restrictions for any transport yet still they managed to get my boxes to me in Germany within the given estimated delivery times and without incident. They really are an awesome removal specialist team and great human beings that I would definitely use their services again if needed and can highly recommend them to anyone requiring such services.
Moved from Johannesburg (South Africa) to Berlin (Germany)
We were blown away by Advance's service right from the original quotation then on to the efficient and friendly packers and lastly to the timely arrival and delivery of our 20ft container to our home in the UK. In addition, there were no breakages! Brilliant service from start to finish.
Efficient and friendly packers
Moved from Cape Town (South Africa) to London (United Kingdom)
We would like to say thank you to everyone involved with the transport of the chest to the UK.
Everything went so well and we really appreciate the care taken with the chest and the friendly, flexible and efficient service that we received.
Moved from Bloemfontein (South Africa) to London (United Kingdom)
My shipping arrived a few weeks ago and I finally found time to finish unpacking everything. I want to thank them personally for the great service - friendly and high quality. I was kept up to date of where everything was and how long it would take. And most importantly, not a single breakage! Despite having some fragile items.
Thank you again and I will certainly recommend them in the future.
Moved from Cape Town (South Africa) to Cologne (Germany)
Moved my belongings from Port Elizabeth (SA) to Namibia, the entire process went extremely smoothly. Jp and the staff were always helpful and friendly, their years of experience definitely put me at ease. All items arrived in good condition. Advance Worldwide Removals was by far the best priced company for the route.
Moved from Port Elizabeth (South Africa) to Swakopmund (Namibia)
First class service from [name removed by Sirelo] and the team from start to finish . The pricing was excellent ,packing meticulous , the time frames were accurate and the goods arrived without any damage .
We were informed throughout and updated regularly .
The stress of moving especially during these difficult times was made that much easier by Advance and their UK counterpart .
10/10
Moved from Cape Town (South Africa) to London (United Kingdom)
From start to finish the service and attention to detail with our move was excellent . We were referred by MANY people who have used them and only had good things to say . The pricing was great and the experience was second to none .
They obtained the certificate of baggage for us on our behalf from the consulate in Cape Town and assisted us with the documentation on the Portugal end .
The quality of the packing and loading was faultless .
Our container arrived , was cleared and delivered with no hassles or breakages .
We will definitely recommend Advance Worldwide Removals to all those moving abroad - especially to Portugal .
Pricing , Service , Communication
Moved from Cape Town (South Africa) to Lagos (Portugal)
[Name removed by Sirelo] was personable, efficient and knowledge in advising on best plan for our biggest move! He managed every aspect expertly, Often exceeded our expectations be it on pricing or special requirements.
Expertly packing and protection of our goods
Moved from Cape Town (South Africa) to Adelaide (Australia)
Pre-move communication and information was impressive, and the team that moved us were incredibly good. Professional and efficient. Highly recommended, and we can hope only that the shipping and the movers in Australia are equally good.
Moved from Milnerton Rural (South Africa) to Sydney (Australia)
Very efficient staff - from Mr JP Conradie right down to the driver and the other staff involved. They took care of our furniture and documentation in a very professional manner.
Moved from Windoek (Namibia) to Hopefield (South Africa)
Efficient, knowledgable, helpful, courteous, kept me informed and assisted wherever possible, every step of the way.
Excellent service in all aspects
Moved from Napier (South Africa) to Baldrine (Isle of Man)
Very helpful and professional. They always replied to my mails promptly. [name removed by Sirelo] had been a great help to get the ToR sorted and he also keep me updated on the process.
Moved from Cape Town (South Africa) to Grantham (United Kingdom)
Hi [name removed by Sirelo]
I would you to share this letter with your manager as a show of our appreciation during our interactions with the relocation of our son's furniture to NZ. Your guidance and support during this highly emotional and stressful time, is much appreciated.
The purpose of this letter is to formally and publicly commend [name removed by Sirelo] for the excellent service he provided to us throughout the relocation of our furniture to NZ from Mossel Bay.. In my opinion, the level of service that [name removed by Sirelo] extended to us was far beyond our expectations.
I was so impressed by the support and service provided by [name removed by Sirelo] and the team of packers that came to do the loading of our household items on the 30th April, that I felt compelled to go on record with my praise. These people truly deserve it. In an era where exceptional one-to-one customer service excellence has virtually disappeared from a customer service perspective, the wo
rk that [name removed by Sirelo] and his team did should be held up as an example for others to try to emulate.
What particularly impressed me about the level of proficiency that the packing team provided. Special commendation needs to given to [names removed by Sirelo]. From the time that they came into our house they treated us with such kindness and respect, and continued to allay our fears during the time that they spent packing. They were efficient, fast, neat and just a pleasure to work with.
It appears that it was simply the team's extraordinary commitment to excellence in customer service and support that motivated them to always go the extra mile.
In closing, I believe that [names removed by Sirelo] truly deserve to be congratulated and rewarded for providing customer service and support well beyond our expectations
Very sincerely,
Dave and Leola van der Merwe - on behalf of Juan van der Merwe Moved from Mossel Bay (South Africa) to Auckland (New Zealand)
When containerizing, shipping and unloading a very high value car, stress can go through the roof. My company in the UK recommended Advance, and they were excellent in all respects. They accompanied me to the bonded warehouse when the vehicle arrived, oversaw the SARS inspection and generally went out of their way to help. The vehicle was unloaded without any mishaps , and was stored in a dedicated area in their warehouse away from traffic etc. They were even able to hold onto the car for an extra week for no extra charges when our UK/SA flights were rescheduled! I'll be using them for other vehicles in the near future. Highly recommended.
Moved from Manchester (United Kingdom) to Cape Town (South Africa)
My container has been packed and left the bourders of SA, however not arrived as yet in NZ.
Exceptional detail in packing
Moved from Somerset West (South Africa) to Auckland (New Zealand)
Great service and good advise. Very helpful.
Slightly more pricy than others
Moved from Somerset West (South Africa) to Douglas (Isle of Man)
Thanks again to all at Advance Transport for what has been a thoroughly professional reliable and transparent process from start to finish.
As a person who has been in the service business for 34 years and I can only hope that the agents in Ireland are half as efficient, careful, considerate and frankly as interested in our move as you and your very professional team have been.
An international move is such a stressful process to go through and it seemed every day I have had more loose ends to tie up that were resolved but to be frank the least of the problems has been the move with you guys. It was touch and go between Advance and another company that had both been recommended on an online chat group of South Africans moving to Ireland and I settled on Advance because I got very prompt response and confident answers to some questions I had, and your price was a little more competitive.
On the actual packing and moving days [name removed by Sirelo] was so calm and relaxed and
organised - a video of him and his team in operation would be a great idea.
Feel free to ask anyone to use my comments as you wish and for anyone to contact me here or in Ireland for an enthusiastic and totally objective review. I certainly will share our experience with great pleasure. Highly organised yet chilled
Moved from Wynberg (South Africa) to Athlone (Ireland)
Very professional and reliable.
Staff were friendly, helpful & efficient.
Arrived on time and expertly packaged all the items.
All items were in tact on arrival, none broken or damaged.
We have used them twice and highly recommend them.
Moved from Cape Town (South Africa) to Johannesburg (South Africa)
We had a complicated move since we were packing up my father in law's house and our house and putting everything into a single container. They were kind, understanding, patient, and unbelievably detailed with the packing, quoting and just very very helpful. Their wrapping of all items was second to none. The container hasnt arrived yet and they are still sending regular updates on its status and I am pretty confident that very little will be damaged when it arrives.
quality of wrapping and staff
Moved from Hout Bay Cape Town (South Africa) to Bath (United Kingdom)
They were able to come up with an economical solution and able accomodate my trialer without the fuss of the other shipper.
Moved from Lakeside (South Africa) to Sydney (Australia)
The labour packing my goods were making me feel uncomfortable, saying things like 'l could do with this' and 'l'm sure you wouldn't miss it'
the move was without problems
The labour talking rubbish.
a stronger forman was needed.
Moved from Parklands (South Africa) to Manchester (United Kingdom)
HULLE PAKKER EN WERKERS WAS FLIKS HET GEHELP WAAR HULLE KON AS EK N PROBLEEM GEHAD HET.
BAIE GRAPPIG EN VRIENDLIK.
EN MY MEUBELS HET BAIE VEILIGEN HEEL BY MY AANGEKOM. SAL JULLE OOR EN OOR GEBRUIK
Moved from Keetmanshoop (Namibia) to Cape Town (South Africa)
Good communication, accurate timeframe
Moved from Cape Town (South Africa) to The Hague (The Netherlands)
Overall their services was excellent. I feel that they could have packed slightly better and we wouldn't have had to leave some goods behind but otherwise very happy with everything else.
Moved from Cape Town (South Africa) to Sudbury (Canada)
from the intial calls, to the packing and the loading - it was all very professional and the staff a pleasure to deal with
Moved from Cape Town (South Africa) to Auckland (New Zealand)
Camilla Grimbeek & Andy Sandison
We’ve found Advance a really professional business to deal with….from the first contact and quote, to your calls and follow up and then the team that came and did the packing and loading. Everything was done very well and the guys worked quickly, neatly and everyone has been a pleasure to deal with. Thanks and compliments to you and the loading team too. Much appreciated.
Moved from Cape Town (South Africa) to Auckland (New Zealand)
We have had an amazing experience with them. Professional service and very accommodating during the stress of our move.
Moved from Cape Town (South Africa) to London (United Kingdom)
absolutely stellar service. Can't fault them at all, and they were one of the cheaper quotes I could find.
Moved from Cape Town (South Africa) to Devon (United Kingdom)
From start to finish, they did a fantastic job of providing this service. Always engaging and were super efficient in their wrapping and packing. We were blown away by their service and have already recommended them to others.
Moved from Welgelegen (South Africa) to Chattanoga (United States)
Packing was done very professionally and within timeline. Quick and efficient service
Moved from Citrusdal (South Africa) to Witney (United Kingdom)
Mr JP Conradie from Cape Town was the only moving company who responded to this quote request of mine. Although I found 6 other quotations on my own, his quote was the cheapest. He gave excellent service and communicated everything in detail. All our concerns were addressed immediately. The driver visited the loading site the night before actual removal to assure himself of the location. On the day of removal, they arrived on time. Furniture were handled with the utmost care and the personnel were helpful and friendly. Communication with the driver along his way to Namibia was great and they even off-loaded a day earlier than expected. This was a 'stress-less' event and I would most definitely recommend Advance Worldwide Removals to everyone.
Moved from Potchefstroom (South Africa) to Windhoek (Namibia)
In more than one way they went the extra mile and their service was the most affordable. Here are examples of how they were accommodating:
- I changed the packing date once and they happily abliged
- One the day, their packers waited for 30 minutes for me to complete packing the last boxes
- One the Monday, after packing the Friday, they were ok with me to bring 3 more boxes to their warehouse on Monday
- They allowed me to pay by credit card. Unfortunately there was a 5% fee applied.
- They allowed me to reduce the packing cost by packing and unpacking ourselves
Moved from Langebaan (South Africa) to San Jose (United States)
From the very beginning they were professional, helpful but also friendly. Nothing was too much trouble and their customer service skills are beyond excellent
Moved from Cape Town (South Africa) to Liverpool (United Kingdom)
Prompt service, helpful, reliable
Moved from Aggeneys (South Africa) to Tavistock (United Kingdom)