Advance Worldwide Removals

Advance Worldwide did a international shipment for me (Cape Town to Portugal) Not only was their quote the best but the service they provided was excellent. I highly recommend them.

[Names removed by Sirelo] and all of the advanced worldwide removals team have been awesome. The process of shipping my boxes from South Africa to Germany was made simple and stress free with them and they handled not only my items but the entire process with great professionalism. Also prompt to reply and assure me of the status of my boxes. All of this was also done during the pandemic with extra Corona restrictions for any transport yet still they managed to get my boxes to me in Germany within the given estimated delivery times and without incident. They really are an awesome removal specialist team and great human beings that I would definitely use their services again if needed and can highly recommend them to anyone requiring such services.

We were blown away by Advance's service right from the original quotation then on to the efficient and friendly packers and lastly to the timely arrival and delivery of our 20ft container to our home in the UK. In addition, there were no breakages! Brilliant service from start to finish.

We would like to say thank you to everyone involved with the transport of the chest to the UK.
Everything went so well and we really appreciate the care taken with the chest and the friendly, flexible and efficient service that we received.

My shipping arrived a few weeks ago and I finally found time to finish unpacking everything. I want to thank them personally for the great service - friendly and high quality. I was kept up to date of where everything was and how long it would take. And most importantly, not a single breakage! Despite having some fragile items.
Thank you again and I will certainly recommend them in the future.

Moved my belongings from Port Elizabeth (SA) to Namibia, the entire process went extremely smoothly. Jp and the staff were always helpful and friendly, their years of experience definitely put me at ease. All items arrived in good condition. Advance Worldwide Removals was by far the best priced company for the route.

First class service from [name removed by Sirelo] and the team from start to finish . The pricing was excellent ,packing meticulous , the time frames were accurate and the goods arrived without any damage .
We were informed throughout and updated regularly .
The stress of moving especially during these difficult times was made that much easier by Advance and their UK counterpart .
10/10

From start to finish the service and attention to detail with our move was excellent . We were referred by MANY people who have used them and only had good things to say . The pricing was great and the experience was second to none .

They obtained the certificate of baggage for us on our behalf from the consulate in Cape Town and assisted us with the documentation on the Portugal end .

The quality of the packing and loading was faultless .

Our container arrived , was cleared and delivered with no hassles or breakages .

We will definitely recommend Advance Worldwide Removals to all those moving abroad - especially to Portugal .

[Name removed by Sirelo] was personable, efficient and knowledge in advising on best plan for our biggest move! He managed every aspect expertly, Often exceeded our expectations be it on pricing or special requirements.

Pre-move communication and information was impressive, and the team that moved us were incredibly good. Professional and efficient. Highly recommended, and we can hope only that the shipping and the movers in Australia are equally good.

Very efficient staff - from Mr JP Conradie right down to the driver and the other staff involved. They took care of our furniture and documentation in a very professional manner.

Efficient, knowledgable, helpful, courteous, kept me informed and assisted wherever possible, every step of the way.

Very helpful and professional. They always replied to my mails promptly. [name removed by Sirelo] had been a great help to get the ToR sorted and he also keep me updated on the process.

Hi [name removed by Sirelo]

I would you to share this letter with your manager as a show of our appreciation during our interactions with the relocation of our son's furniture to NZ. Your guidance and support during this highly emotional and stressful time, is much appreciated.

The purpose of this letter is to formally and publicly commend [name removed by Sirelo] for the excellent service he provided to us throughout the relocation of our furniture to NZ from Mossel Bay.. In my opinion, the level of service that [name removed by Sirelo] extended to us was far beyond our expectations.

I was so impressed by the support and service provided by [name removed by Sirelo] and the team of packers that came to do the loading of our household items on the 30th April, that I felt compelled to go on record with my praise. These people truly deserve it. In an era where exceptional one-to-one customer service excellence has virtually disappeared from a customer service perspective, the work that [name removed by Sirelo] and his team did should be held up as an example for others to try to emulate.

What particularly impressed me about the level of proficiency that the packing team provided. Special commendation needs to given to [names removed by Sirelo]. From the time that they came into our house they treated us with such kindness and respect, and continued to allay our fears during the time that they spent packing. They were efficient, fast, neat and just a pleasure to work with.

It appears that it was simply the team's extraordinary commitment to excellence in customer service and support that motivated them to always go the extra mile.

In closing, I believe that [names removed by Sirelo] truly deserve to be congratulated and rewarded for providing customer service and support well beyond our expectations

Very sincerely,

Dave and Leola van der Merwe - on behalf of Juan van der Merwe

When containerizing, shipping and unloading a very high value car, stress can go through the roof. My company in the UK recommended Advance, and they were excellent in all respects. They accompanied me to the bonded warehouse when the vehicle arrived, oversaw the SARS inspection and generally went out of their way to help. The vehicle was unloaded without any mishaps , and was stored in a dedicated area in their warehouse away from traffic etc. They were even able to hold onto the car for an extra week for no extra charges when our UK/SA flights were rescheduled! I'll be using them for other vehicles in the near future. Highly recommended.

My container has been packed and left the bourders of SA, however not arrived as yet in NZ.

Great service and good advise. Very helpful.

Thanks again to all at Advance Transport for what has been a thoroughly professional reliable and transparent process from start to finish.

As a person who has been in the service business for 34 years and I can only hope that the agents in Ireland are half as efficient, careful, considerate and frankly as interested in our move as you and your very professional team have been.

An international move is such a stressful process to go through and it seemed every day I have had more loose ends to tie up that were resolved but to be frank the least of the problems has been the move with you guys. It was touch and go between Advance and another company that had both been recommended on an online chat group of South Africans moving to Ireland and I settled on Advance because I got very prompt response and confident answers to some questions I had, and your price was a little more competitive.

On the actual packing and moving days [name removed by Sirelo] was so calm and relaxed and organised - a video of him and his team in operation would be a great idea.

Feel free to ask anyone to use my comments as you wish and for anyone to contact me here or in Ireland for an enthusiastic and totally objective review. I certainly will share our experience with great pleasure.

Very professional and reliable.
Staff were friendly, helpful & efficient.
Arrived on time and expertly packaged all the items.
All items were in tact on arrival, none broken or damaged.
We have used them twice and highly recommend them.

We had a complicated move since we were packing up my father in law's house and our house and putting everything into a single container. They were kind, understanding, patient, and unbelievably detailed with the packing, quoting and just very very helpful. Their wrapping of all items was second to none. The container hasnt arrived yet and they are still sending regular updates on its status and I am pretty confident that very little will be damaged when it arrives.

They were able to come up with an economical solution and able accomodate my trialer without the fuss of the other shipper.

The labour packing my goods were making me feel uncomfortable, saying things like 'l could do with this' and 'l'm sure you wouldn't miss it'

HULLE PAKKER EN WERKERS WAS FLIKS HET GEHELP WAAR HULLE KON AS EK N PROBLEEM GEHAD HET.
BAIE GRAPPIG EN VRIENDLIK.
EN MY MEUBELS HET BAIE VEILIGEN HEEL BY MY AANGEKOM. SAL JULLE OOR EN OOR GEBRUIK

Good communication, accurate timeframe

Overall their services was excellent. I feel that they could have packed slightly better and we wouldn't have had to leave some goods behind but otherwise very happy with everything else.

from the intial calls, to the packing and the loading - it was all very professional and the staff a pleasure to deal with

We’ve found Advance a really professional business to deal with….from the first contact and quote, to your calls and follow up and then the team that came and did the packing and loading. Everything was done very well and the guys worked quickly, neatly and everyone has been a pleasure to deal with. Thanks and compliments to you and the loading team too. Much appreciated.

We have had an amazing experience with them. Professional service and very accommodating during the stress of our move.

absolutely stellar service. Can't fault them at all, and they were one of the cheaper quotes I could find.

From start to finish, they did a fantastic job of providing this service. Always engaging and were super efficient in their wrapping and packing. We were blown away by their service and have already recommended them to others.

Packing was done very professionally and within timeline. Quick and efficient service

Mr JP Conradie from Cape Town was the only moving company who responded to this quote request of mine. Although I found 6 other quotations on my own, his quote was the cheapest. He gave excellent service and communicated everything in detail. All our concerns were addressed immediately. The driver visited the loading site the night before actual removal to assure himself of the location. On the day of removal, they arrived on time. Furniture were handled with the utmost care and the personnel were helpful and friendly. Communication with the driver along his way to Namibia was great and they even off-loaded a day earlier than expected. This was a 'stress-less' event and I would most definitely recommend Advance Worldwide Removals to everyone.

In more than one way they went the extra mile and their service was the most affordable. Here are examples of how they were accommodating:
- I changed the packing date once and they happily abliged
- One the day, their packers waited for 30 minutes for me to complete packing the last boxes
- One the Monday, after packing the Friday, they were ok with me to bring 3 more boxes to their warehouse on Monday
- They allowed me to pay by credit card. Unfortunately there was a 5% fee applied.
- They allowed me to reduce the packing cost by packing and unpacking ourselves

From the very beginning they were professional, helpful but also friendly. Nothing was too much trouble and their customer service skills are beyond excellent

Prompt service, helpful, reliable