We are a countrywide moving company based in Pretoria that has been making home and Office removals a pleasant experience since 2009
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
The packing was done very good. And the guys who came to pick up did a brilliant job
We sincerely apologize for the inconvenience during your move and the mishandling of your wife's jewelry. This doesn't align with our standards.
Referring to our terms (clause 2.6), which specifies that jewelry, ammunition, keys, medals, laptops, cell phones, tablets, and firearms must be transported by the owner, please note that communication channels with our OPS manager, Richard, are always open and available.
Let's discuss this further for a resolution. You can contact Richard at 0820855235. We value your feedback and are committed to making improvements.
Thank you for bringing this to our attention.