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Services
International removals
National moving
Associations
PMA
About
Master Movers has all your business moving requirements taken care of - whether you are moving your business to new premises or relocating staff to other destinations, they will make sure that the move goes as smoothly as possible.
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Reviews
165
Sirelo and Google reviews
50% of the users recommend this moving company
Roxanne
October 6, 2023
on Sirelo
The experience with Master Movers has been appalling and extremely frustrating to say the least.
I hired Master Movers for a move from Cape Town to Johannesburg. I used their packaging services and insurance as well thinking that would be the best thing to make sure all items were packaged properly and delivered. My work equipment that I needed desperately to resume work was missing from my belongings. I contacted Master Movers in the hope that this would be resolved, provided all information and receipts and contacted them multiple times to resolve the issue - which they did not. I even spoke to their operations manager in Cape town and heard nothing back.
Despite my work equipment missing, and me having to repurchase the equipment myself again - Master Movers has still not refunded me after 8 months and they continue to make the experience terrible by not even allowing a customer to leave a review at all cost yet will not be willing to solve the problem at all costs.
Will never use Master Movers again nor would I recommend them.Read more
I hired Master Movers for a move from Cape Town to Johannesburg. I used their packaging services and insurance as well thinking that would be the best thing to make sure all items were packaged properly and delivered. My work equipment that I needed desperately to resume work was missing from my belongings. I contacted Master Movers in the hope that this would be resolved, provided all information and receipts and contacted them multiple times to resolve the issue - which they did not. I even spoke to their operations manager in Cape town and heard nothing back.
Despite my work equipment missing, and me having to repurchase the equipment myself again - Master Movers has still not refunded me after 8 months and they continue to make the experience terrible by not even allowing a customer to leave a review at all cost yet will not be willing to solve the problem at all costs.
Will never use Master Movers again nor would I recommend them.Read more
Unprofessional
Moved from Cape Town (South Africa) to Johannesburg (South Africa)
Wayne
April 14, 2021
on Sirelo
Images here -> https://goo.gl/maps/HapSCPufP7DbpyGe7
Before you go with Master Movers, let me share my experience.
I must say, I have never in my life till now experience such a disgusting service from management to ground staff. I will never ever in my life recommend anyone to Master Movers and having the possibility for one to experience what I have gone through.
BEWARE LENGHTY POST - Have tried to cut it short as its was over a period of 5months.
After 5 and half months, where master is not willing to own up to the damages caused by their incompetent staffs. I have to share my experience so there is no other should experience the same.
@Mastermoverssa, I will never ever in my life, refer anyone to Mastermovers.
1) Bookings and payment made over 2weeks in advance for the move, they sent a “COLLECTORS OF USED OIL” van to move my furniture of which they told me that was the “ONLY VAN” they could get when I phoned. they told me they had the van for days and have been using it to do the jobs and I should not worry as they have blankets to cover up the furnitures. When I asked the lady, “do you know which side was touching the grease and oil?” then she kept quiet!!!
2) The bin was covered with a thick layer of grease and oil.
3) They phoned in the morning to find out if they could come earlier as it was raining, so they wont be caught in traffic. They already knew its raining yet, they didn’t bring anything to cover the furnitures. As a professional moving company, they should be prepared for all type of weather!
4) They did not cover my furnitures when tying it down, they put the rope directly on top of it and tied down causing damages to my furniture
5) My furntures were in the rain UNCOVERED while they were driving/moving to my new premise. My mattress was wet and together with all the other furnitures
6) They forced my couch through the door causing damages to two door frames and to the couch too.
7) Most of my custom made shelving and toddlers bed was dented and wet damage
8) They wanted to settle the case with 30% (R843.53)of my move when they have damaged way over 20-30k worth of furniture
9) [Name removed by Sirelo] came to see the damages and said would come back to me of which she didin’t
10) i have waited for over a month and I approached JHB and spoke to [name removed by Sirelo] , of which she said she would assist and one of the email to me was “What is the excess please on your existing householders insurance policy please out of interest?”, “I wondered if we could settle your excess to get all resolved”. Why must my insurance pay for your companies mistake and I get the chance of having a premium increase?
For the past over 5 months, I had to keep on phoning and phoning and left messages where 90% of the time they don’t even reply. Till today nothing was said or done from Mastermovers.
JOB WELL DONE!!
If you going to go with MASTERMOVERS, good luck! You will need it.
#mastermovers #mastermoverssa #movergonebadRead more
Before you go with Master Movers, let me share my experience.
I must say, I have never in my life till now experience such a disgusting service from management to ground staff. I will never ever in my life recommend anyone to Master Movers and having the possibility for one to experience what I have gone through.
BEWARE LENGHTY POST - Have tried to cut it short as its was over a period of 5months.
After 5 and half months, where master is not willing to own up to the damages caused by their incompetent staffs. I have to share my experience so there is no other should experience the same.
@Mastermoverssa, I will never ever in my life, refer anyone to Mastermovers.
1) Bookings and payment made over 2weeks in advance for the move, they sent a “COLLECTORS OF USED OIL” van to move my furniture of which they told me that was the “ONLY VAN” they could get when I phoned. they told me they had the van for days and have been using it to do the jobs and I should not worry as they have blankets to cover up the furnitures. When I asked the lady, “do you know which side was touching the grease and oil?” then she kept quiet!!!
2) The bin was covered with a thick layer of grease and oil.
3) They phoned in the morning to find out if they could come earlier as it was raining, so they wont be caught in traffic. They already knew its raining yet, they didn’t bring anything to cover the furnitures. As a professional moving company, they should be prepared for all type of weather!
4) They did not cover my furnitures when tying it down, they put the rope directly on top of it and tied down causing damages to my furniture
5) My furntures were in the rain UNCOVERED while they were driving/moving to my new premise. My mattress was wet and together with all the other furnitures
6) They forced my couch through the door causing damages to two door frames and to the couch too.
7) Most of my custom made shelving and toddlers bed was dented and wet damage
8) They wanted to settle the case with 30% (R843.53)of my move when they have damaged way over 20-30k worth of furniture
9) [Name removed by Sirelo] came to see the damages and said would come back to me of which she didin’t
10) i have waited for over a month and I approached JHB and spoke to [name removed by Sirelo] , of which she said she would assist and one of the email to me was “What is the excess please on your existing householders insurance policy please out of interest?”, “I wondered if we could settle your excess to get all resolved”. Why must my insurance pay for your companies mistake and I get the chance of having a premium increase?
For the past over 5 months, I had to keep on phoning and phoning and left messages where 90% of the time they don’t even reply. Till today nothing was said or done from Mastermovers.
JOB WELL DONE!!
If you going to go with MASTERMOVERS, good luck! You will need it.
#mastermovers #mastermoverssa #movergonebadRead more
no service
unprofessional
Moved from Mount Edgecombe (South Africa) to Somerset Park (South Africa)
L.B.
April 25, 2019
on Sirelo
All in all, an excellent experience . I had [name removed by Sirelo] handling the move for me and he was extremely helpful. I actually used Master Movers to move my Housekeeper who has been with me for 38 years. They moving team also had a problem picking up in Durban because their vehicle could not get very close - so landed up carrying all the furniture down the hill. My house keeper also commended the Team from Master Movers.
Very competitive pricing
Following up and confirming done immediately
Moved from Durban (South Africa) to Estcourt (South Africa)
Adam Smith
April 19, 2017
on Sirelo
Johannesburg Movers were fast & reliable.
Moved from Randburg (South Africa) to Capetown (South Africa)
