Pickfords South Africa



Average score of 5.5 out of 13 reviews
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Pickfords South Africa
Cnr. 2nd Road & Setter Street Midrand Industrial Park
1685 Johannesburg
011 847 3300

About moving company Pickfords South Africa

Pickfords has been operating in South Africa since 1904. They are an established leader in the door-to-door removal of household and personal effects, with domestic coverage through the extensive network of offices in South Africa and worldwide coverage through the affiliation with the Allied Pickfords network.

Services

International removals
National moving
Car & Vehicle transport
Pet transport

Type of Mover

Unknown

Associations

Pickfords South Africa is accredited by the following associations:
FIDI
BAR
PMA



Details

Established
1904
Employing
Unknown
Trucks
Unknown

Services

International removals
National moving
Car & Vehicle transport
Pet transport

Type of Mover

Unknown

Associations

Pickfords South Africa is accredited by the following associations:
FIDI
BAR
PMA


Details

Established
1904
Employing
Unknown
Trucks
Unknown

There are currently 13 reviews for Pickfords South Africa.
Write a review

No recommendation

I trusted pickfords to move my priceless irreplaceable valuable statue and gave clear instructions to crate my statue in a timber crate. I got confirmation IN WRITING that it would be crated and then my item arrived wrapped in plastic and smashed to pieces. No crate, not even in a box!! I lost a fortune and they refused to accept any responsibility for their negligence and breach of agreement when it arrived smashed in pieces!! Pickfords cannot be trusted to do what they promise and they don’t have the integrity to back their service. They will fail you then throw their contract in your face and just walk away #pickfordsremovals #pickfordssa #pickfords #pickfords

Moved from Pretoria (South Africa) to Melbourne (Australia).


No recommendation

Firstly packaging was too terrible by staff probably picked up on the street because about 25% of my stuff arrived broke,and all my clothes so badly creased that need dry cleaning.Secondly they did not have enough labels with my details so about 20% of my boxes were without those labels of which 45 were lost or stolen.Thirdly they were totally at loss on how to transport my goods from the landing in Rotterdam on 26/11/2019 so after thousands of calls, emails, threats etc they finally managed to bring my 75% of goods on 13/2/2020 !They NEVER answered my request for information where my lost goods are. In May 2020 15 of those 45 boxes were found by Worldwide Moving a Dutch company in a warehouse in Rotterdam. They were able to organise the transport to me within 2 days but at the price of Euro 165 that SA Relocation is refusing to pay.My losses in those boxes amount to about R40000. THis is a typical FLY BY NIGHT company to be avoided. They dont answer, you dont know who their employees .. Read more

Pros and cons
Packaging by amateurs
Slow transport , loosing your possessionds
Moved from Sandton (South Africa) to Krakow (Poland).


No recommendation

Do NOT use this company for an international move! They do not have a proper process to handle executive relocations. On both of my shipments to the USA there was a total failure to have a local agent to unload the 2 40 ft high cube containers! I had to do it myself with my children and the truck driver. After almost a full year they have not settled my insurance claim for all the breakage and damage done to my possessions. They have ignored my mails and claims. I will now be taking legal action against them. I have moved several times internationally and they are the worst company I have ever dealt with. DO NOT USE THEM!

Pros and cons
None
Total lack of local agents to receive shipment
No customer service standards at all; they are terrible
Moved from Johannesburg (South Africa) to Campobello (United States).


Recommendation

The process of collecting and delivering was done professionally. However, I did not like the part of changing the quotation from what was originally quote during the collection time.

Pros and cons
Collection and delivery done on time
Nothing was broken
Quote increased during collection time
Moved from Bellville (South Africa) to Johannesburg (South Africa).


No recommendation

Appalling!!!!! Allied Pickfords (AP) Perth – our rating of the elements of their service:
Overall pricing – the second most expensive of 4 quotes obtained. 2/10
AP-PER sales and marketing – initial contact and quoting 6/10
AP-PER sales and marketing – follow up 0/10
AP-PER support, advice and operational arrangements 0/10
AP-PER communication (Communication was through provision of a document pack) 0/10
AP-PER customer care 0/10
Insurance arrangements 0/10
AP materials delivered for owner packing of cartons of collections and other non-breakables 4/10
AP-PER packing team (Names removed by Sirelo) – all in all some small, critical and possibly irreplaceable connectors missing, and some 50+ breakages of goods packed by AP, albeit mainly minor and about 80% repairable with silicon and superglue 6/10
AP-PER container loading (Names removed by Sirelo) 7/10
AP-PER – living up to their “Global Service Charter” and “Global Service Standards” 1/10
Allied Pickfords Perth Overall Rati.. Read more

Pros and cons
Appalling customer service!
Uncaring and mercenary!
Moved from Perth (Australia) to Alberton (South Africa).


No recommendation

I would give less than a 2 if I could. We packed our stuff to be shipped on 02 March 2017. On my contract it stated that my stuff would be shipped from Durban. They went and packed all our stuff in Cape Town warehouse. On 10 March 2017 the warehouse BURNED DOWN! Yup, all our stuff gone. Up to today, no explanation, no reason - ABSOLUTELY NOTHING. They cleaned up before a proper forensic investigation was conducted.

Pros and cons
Lost all our belongings
Refuse to take responsibility
Moved from Vereeniging (South Africa) to Perth (Australia).


No recommendation

Many items of furniture were damaged beyond repair due to negligence in packing. If that wasnt bad enough the packers stole a huge amount of goods including very sentimental items. The whole experience has left us feeling disgusted with Pickfords

Moved from Mbombela (South Africa) to Lisbon (Portugal).


Recommendation

The moving teams and office staff were very helpful, friendly and professional. Had some damage to furniture and lost goods though. Also, Had to use two different moving vehicles and different delivery dates due to this, as evaluation of size truck needed was calculated incorrectly If it was not for this the rating would have been much higher. 8/10 for the support and assistance from office and moving staff.

Pros and cons
The moving teams and office staff were very helpful, friendly and professional.
Move was on time as planned
damaged goods & lost items
Had to use two different moving vechiles and different delivery dates due to this, as evaluation of size truck needed was calculated incorrectly
Moved from Berario (South Africa) to Durbanville (South Africa).


Recommendation

very efficient
friendly
good price

Pros and cons
got very good advise
could not do enough for us
Moved from Johannesburg (South Africa) to Melbourne (Australia).


Recommendation

Very nice staff. Quick service, quick response, nice team on the day.

Moved from Cape Town (South Africa) to London (United Kingdom).


Recommendation

I called they made an appointment to see me the very same day, they kept me updated and went out of their way to assist me with the packing because my husband was oversees already and I am pregnant. It was a breeze using them.

Moved from Durban (South Africa) to Sydney (Australia).


Recommendation

So far so good. The gear is not back yet but the guys in ft were very good

Moved from Cape Town (South Africa) to Crewe (United Kingdom).


Recommendation

everything went smoothly

Moved from Bathurst (South Africa) to Hemer (Germany).

Headquarters

Pickfords South Africa

Cnr. 2nd Road & Setter Street Midrand Industrial Park
1685 Johannesburg
011 847 3300

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