Pickfords South Africa

6.8 (16‎)
i
What customers are saying
pro
Helpful (3)
pro
Efficient (1)
pro
Careful with furniture (1)
con
Packing of furniture (1)
Services
International removals
National moving
Car & Vehicle transport
Pet transport
Associations
FIDI
IAM
BAR
PMA

About

Pickfords has been operating in South Africa since 1904. They are an established leader in the door-to-door removal of household and personal effects, with domestic coverage through the extensive network of offices in South Africa and worldwide coverage through the affiliation with the Allied Pickfords network.

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Reviews

63% of the users recommend this moving company
 on Sirelo
Pretty good, just a little bit of miscommunication between the team and their head office. We have yet to have things arrive in the US so cant comment about that.
Moved from Nkwazi (South Africa) to Katy (United States)
 on Sirelo
My previous experience was so good I again used them for my move to plettenburg bay and again was not disappointed. [name removed by Sirelo] from Cape Town assisted with getting the paperwork done [name removed by Sirelo] also based in Cape Town was in constant contact with the actual move and with it raining at the time, calmed me down and true to his promise the move went smoothly and professionaly. The movers were polite efficient and very helpful, I would recommend Pickfords to anyone on the move. May they grow from strength to strength. Lynn Van Leeve
pro
Efficient, helpful and very friendly
con
I have nothing negative to say
Moved from Simon’s Town, South Africa (South Africa) to Plettenberg Bay, South Africa (South Africa)
 on Sirelo
Want to give thanks to [name removed by Sirelo] in your PE branch her services was excellent she was always available to answer questions and assist in all ways. On receiving the goods they were packed secure in a crate no damage to any of the items.
pro
Helpfull
pro
No Stress
Moved from Port Elizabeth (South Africa) to Klerksdorp (South Africa)
 on Sirelo
I trusted pickfords to move my priceless irreplaceable valuable statue and gave clear instructions to crate my statue in a timber crate. I got confirmation IN WRITING that it would be crated and then my item arrived wrapped in plastic and smashed to pieces. No crate, not even in a box!! I lost a fortune and they refused to accept any responsibility for their negligence and breach of agreement when it arrived smashed in pieces!! Pickfords cannot be trusted to do what they promise and they don’t have the integrity to back their service. They will fail you then throw their contract in your face and just walk away #pickfordsremovals #pickfordssa #pickfords #pickfords
Moved from Pretoria (South Africa) to Melbourne (Australia)
 on Sirelo
Firstly packaging was too terrible by staff probably picked up on the street because about 25% of my stuff arrived broke,and all my clothes so badly creased that need dry cleaning.Secondly they did not have enough labels with my details so about 20% of my boxes were without those labels of which 45 were lost or stolen.Thirdly they were totally at loss on how to transport my goods from the landing in Rotterdam on 26/11/2019 so after thousands of calls, emails, threats etc they finally managed to bring my 75% of goods on 13/2/2020 !They NEVER answered my request for information where my lost goods are. In May 2020 15 of those 45 boxes were found by Worldwide Moving a Dutch company in a warehouse in Rotterdam. They were able to organise the transport to me within 2 days but at the price of Euro 165 that SA Relocation is refusing to pay.My losses in those boxes amount to about R40000. THis is a typical FLY BY NIGHT company to be avoided. They dont answer, you dont know who their employees are , no directors are visible and apparently they owe a lot of money to the various companies in Holland. During this very long wait for the transport of my goods to me I was under terrible stress for not hearing from them what is going on with my goods. I am a single person so the move itself to the foreign country is a dramatic one but with those people with SA Relocations it was a nightmare!. I so regret not using established company instead those relocation imposters. I have full documentation with photos about my move and will gladly speak to anyone looking for advice about themRead more
con
Packaging by amateurs
con
Slow transport , loosing your possessionds
Moved from Sandton (South Africa) to Krakow (Poland)
 on Sirelo
Do NOT use this company for an international move! They do not have a proper process to handle executive relocations. On both of my shipments to the USA there was a total failure to have a local agent to unload the 2 40 ft high cube containers! I had to do it myself with my children and the truck driver. After almost a full year they have not settled my insurance claim for all the breakage and damage done to my possessions. They have ignored my mails and claims. I will now be taking legal action against them. I have moved several times internationally and they are the worst company I have ever dealt with. DO NOT USE THEM!
pro
None
con
Total lack of local agents to receive shipment
con
No customer service standards at all; they are terrible
Moved from Johannesburg (South Africa) to Campobello (United States)

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