About
ARAN Removals offers a professional full range of furniture removals, packing, insurance and storage services for your home and office removals.
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
122PLEASE DO NOT USE HIM - He takes advantage of people. He an expert scam artist as he knows it will cost too much to sue him, so people have been cutting their losses, losing their precious possessions and starting over.
He is disgusting
I see that you are using a different logo now. You can run but you cannot hide. I urge all reading these posts to go and look at the posts on Hello Peter and on the other Aran International website. You will regret using this Company. I refer to post of Nov 26.
I thank you for posting as they lied to me about having a truck available. They also lied when they did not pitch up to forfeit my money.
The Company knows who I am as they will know how many people the defrauded from Richwood.
My family and I emigrated to Australia in May 2022. We wanted to bring over a few select sentimental items and therefore contacted a few local companies close to where we lived to give us quotes. We received quotes from three different logistics companies, with one being Aran Logistics. We, unfortunately, selected Aran Logistics on price and promise, but to our disappointment, this was only the start of a stressful time that is still not over.
It commenced with the collection of our items. A truck arrived without a container, which was different from the agreement. The excuse (of many to come) was that due to Covid 19, containers were in short supply. We should have seen the alarm bells at this stage. After trying to contact [Name removed by Sirelo] he explained that due to us storing the container for a month, this is the process. oblivious, we agreed, and our items were collected.
We landed in Australia and thought everything was on track. When we enquired about the progress, the first excuse arose that containers still could not be sourced, and this will delay the departure by a month. We agreed, while in the meantime, the additional costs were being queried, for tax clearance, storage ect... Aran is very good at adding on additional unforeseen costs.
The next excuse was that the date was missed because the ship could not dock due to bad weather. Then the ship could not load, because it was full, and the excuses continued and became more and more unbelievable.
The final straw was when [Name removed by Sirelo] said that I would need to pay another R 50 000 for port fees on the Australian side. I then pulled the plug and requested that he return my items to an address in Johannesburg for safekeeping, and I will be cancelling with Aran Logistics.
He agreed and set up a date, only to cancel last minute because he was too busy, meanwhile, he did not have any trucks left or available and that was the real reason. I then reverted to obtaining a Private Investigator to locate my items and return them. This took two weeks at an additional cost to me for the investigation and the transportation. I finally had my items back, which we could not put a price too; however, Aran Logistics still owed me R 120 000.
The agreement between [Name removed by Sirelo] was that a day after collection, he would pay over the money- that he owed. He then claimed that this period cost him R 55 000, of which R 15 000 was for admin and communication. Ridiculous! It has been 14 days after collection and still no payments have been made. [Name removed by Sirelo] now states that he will pay back the money when he receives an ID copy of the truck driver that collected the items. This has been sent to him, but once again, he does not give feedback.
This is only a summary of the trauma we have been through with ARAN logistics. This is important information to note, which costs me money, but we are willing to share it to ensure that justice prevails.
ARAN Logistics:
A deregistered company as of 1 November 2022
Not tax compliant
Wants to liquidate, but cannot afford too
Managed by one person via email and WhatsApp from his home
Fraud
Pays his workers (who are illegal Zimbabweans) R 100 a day, when he has work
If you have been affected by ARAN Logistics, don't hesitate to get in touch with me at*******. We know where all your items are!Read more
Thank you for your post on Sirelo which we have received with thanks, however there are a few things that we must point out.
We have asked you numerous times to e-mail us the ID document of the person who actually signed for your consignment.
However, the ID that you sent us was the driver and not the person that signed the ARAN Int’l inventory.
We have been asking you for some time to please send it to us, so we're not sure what the problem is.
Regarding the issues we were having and everybody else especially in the relocation industry, to get a confirmed booking from the shipping line was a big problem, and we constantly kept you informed.
including sending you the correspondence that we had received from them, their freight rates kept changing as well.
Regarding paying Zimbabweans R100, our staff are highly skills trained professionals, that you wrote yourself on our performance questionnaire and to [name removed by Sirelo] verbally on how happy you were with t he way they worked,
So, I'm not too sure where you going to find staff of that caliber for R100.00 a day.
Aran have been in the international relocation business for 45 years.
Unfortunately, with the number of young professionals that are leaving our country at the moment we are thankfully very busy.
And we have no intention of going into liquidation, maybe the information you received was about other companies who may be struggling.
You have all our details, and you are welcome to come back to us directly.
Warm Regards Groete, Rea leboga, Siyabonga.
Tom O'Boyle
Director Branch Manager Joburg - Gauteng
THIS COMPANY ASSURES YOU OF ITS BEST INTEREST AT ALL TIMES.Read more