My things were collected on 28 May 2023, today is the 28 June 2023 and I have still not received my things. I confirmed collection 8 May. On the morning of my collection I was told that they unable to deliver on the agreed date and they would be delayed to end of that week, I had no choice as I needed to be out my place that morning. So initial delivery was 31st moved to 3rd June.Every week since then I was promised the weekend, 4 weeks later and I'm still sleeping on the floor. I was called yesterday by the General Manager, [Name removed by Sirelo], they cannot deliver, I need to make a plan to fetch my things, they will be deducting from the money I paid for the wrapping of goods. Nevermind the inconvenience I have experienced, I am disgusted at the arrogance of the GM, she had no remorse for the poor service or lack of service, she simply did not care that I had to now make a plan all the way in cpt whilst my things were in jhb. [Name removed by Sirelo] did not call once during my w
ait except the day I needed to make a plan to fetch my things which was supposed to have been leaving that morning. I have never in my life experienced such poor service and not willingness to even try and assist or have sympathy or apologize, nothing. It's unacceptable and inhumane to treat people as this company does. We cannot allow such businesses to survive, do urself a favor do me and the next person a favor, choose another service provider, pay the extra cash, it's simply not worth what I have been through please. I'm not even sure of the state I will receive my goods, let's hope and pray for the best as they will not give 2 ****s about replacing a damn thing.. and I read the reviews and seen the bad ones, thought it won't happen to me... and here I am. Since 8 May they could not secure enough loads for a share load from Jhb to cape town to this day. Makes you wonder.Read more