Koos was able to tell me what I needed to know in 2022 because the last time I shipped personal effects from South Africa was 1983. Service was prompt, efficient, hassle free and, most importantly, my shipment containing fragile printed materials, such as religious books inherited from my grandparents, arrived in excellent condition.
Prompt, efficient, courteous, reliable.
Shipment delivered intact and unharmed.
Moved from Port Elizabeth (South Africa) to Gold Coast (Australia)
Not only did they provide me with the best price, but the service from everyone - [names removed by Sirelo] and even the driver who collected my parcel, was excellent. They responded super fast to all my queries and emails. The driver was friendly and it would seem he enjoys working there. My parcel was delivered to Switzerland in less than a week.
Moved from Centurion (South Africa) to Fislisbach (Switzerland)
From beginning to end I received exceptional service from [name removed by Sirelo]
Every question I had was answered efficiently and promptly
Nothing was ever a problem and handled with perfection
I was afraid the logistics of shipping would be a hassle but only to find it was the easiest move I have ever made
A big thank you to all for the professional and friendly service
Would definitely recommend their services to anyone needing shipping of household contents
Moved from Johannesburg (South Africa) to Tel Aviv (Israel)
[name removed by Sirelo] and the team where really good and knew what they were doing from start to finish. A pleasure to deal with.
Assisted through the pandemic
Moved from Jhb (South Africa) to Wales (United Kingdom)
They literally lead you by hand every step of the way, from start to finish.
They communicate clearly and they are prompt in dealing with Customs and the Shipping Companies.
Their last mile team is superb - hard working crew and very careful in handling your goods!
Well done to team Personal Effects Logistics!!!
Moved from Jeddah (Saudi Arabia) to Pretoria (South Africa)
Right from the start, [name removed by Sirelo] was professional and very easy to work with. He did not find my shipment of boxes 'too small' to deal with. Emails & calls were responded to promptly. No matter how many times I had to get in touch with him, I never felt it was a problem. Before my shipment left Durban, it needed it to be re-routed (to avoid possible additional customs fees in the US). This was not an issue for [name removed by Sirelo] and I was amazed at how quickly he re-routed my personal effects. Another family member used another shipper to send household goods out of South Africa and after 6 months, they were still sitting in a warehouse in Joburg. Use Personal Effects to avoid maddening experiences like that! They are professional all the way.
Moved from Johannesburg (South Africa) to Toronto (Canada)
A very stress-free and great experience. The whole team are extremely supportive and focused on excellent Customer Service. Everything handled expeditiously and professionally...they went out of their way to make things VERY easy.
Extremely service oriented. I get the feeling that they offer a very competitive service in the Market place.
Great communication and feedback. Alway felt SAFE with this Company, every step of the way!
Moved from Johannesburg (South Africa) to Baston (peterborough Lincs Pe6 9qa) (United Kingdom)
We've used Personal Effects Logistics before and we wanted that same level of service. They always responded quickly to questions and guided us through the process. They didn't have an agent in Slovenia, but were happy to work with the agent that I found. The process was very smooth.
Moved from Durban (South Africa) to Slovenske Konjice (Slovenia)
From start to end, they were prompt, helpful and efficient. All questions were answered immediately without any delays, guidance and requirements were given, date was agreed on, prompt on time collection and delivery in Brussels within a week and a half. No problems experienced. A super friendly and efficient experience all round. I definitely recommend them and would use them again.
If I had opted for seafreight I would still have to wait a couple of months and it would have cost me more.
Moved from Durbanville (South Africa) to Brussels (Belgium)
I contacted Personal Effects well before my shipment was ready and they were able to guide me throughout the shipping process, especially with all necessary documentation. Once our shipment was ready they were able to accommodate my specific time requests for pick up and delivery with great pleasure. The team was hands on and I would definitely recommend their services.
Moved from Johannesburg (South Africa) to London (United Kingdom)
I can highly recommend Personal Effects Logistics. I wanted to move an antique sideboard with lots of sentimental value across two continents. It is a precious-to-me piece with mirrors and ornate woodwork. I could hardly believe how beautifully and carefully it was wrapped and protected and it arrived at my doorstep in perfect condition.
Communication throughout was excellent. I was kept on top of things all along the process.
I am so grateful for their professional and efficient assistance in this move.
I cannot recommend them highly enough.
Careful handling of the item
Moved from Cape Town (South Africa) to Vancouver (Canada)
Not only was this company extremely friendly and helpful, but the price they quoted, was not ridiculously high, unlike another company I considered. Personal Effects Logistics fetched my boxes super fast, so that I did not need to pay extra money for the boxes to be stored at the airline. They delivered the boxes to my doorstep during a difficult time with roadblocks etc. I will definitely use their services again, thank you!
Extremely helpful with reasonable quote.
Moved from Abu Dhabi (United-Arab Emirates) to Delmas (South Africa)
OH MY GOODNESS!!!! Proffesssionalism and efficiency and communication GALORE!!!
From the lady answering the phone to the the logistics person. [Name removed by Sirelo] was fantastic.
I will definitely use them again.
I needed to add an additional box in the last minute after they had collected, and they accomodated me. Their reviews were true. Their customer service is out of this world. Keep it up.
Moved from Johannesburg (South Africa) to Newcastle (United Kingdom)
The service from the get go was so efficient. Emails were answered timeously. A big thanks to [name removed by Sirelo] he ensured us that everything was do-able and instilled a sense of trust and comfort with our goods. I would highly recommend Personal Effects Logistics. Extremely professional! Thanks to all.
Great service and communication through out
Moved from Los Angeles (United States) to Johannesburg (South Africa)
I was today 25.06.2021 informed that delivery to DOOR Norway is done, and assignment now successfully executed. Assignment was initiated from DOOR Sandton on 01.06.2021
Reliable performance according to agreement
Price increased 23% compared with offer
Moved from Johannesburg (South Africa) to Oslo (Norway)
Response of Personal Effects Logistics
Jul 16, 2021
We quoted you on 29th April 2021 for a SEAFREIGHT shipment to OSLO, NORWAY.
Your eventually agreed to send a smaller shipment by AIRFREIGHT on 15 June 2021 & that explains precisely why your quote was Higher.
I had struggled for almost 2 years to find a freight company to bring 8 large artworks packed in a crate, from Atlanta to Johannesburg, and at a reasonable cost. From start to finish everything through Personal Effects Logistics was handled professionally . From inception, working with [name removed by Sirelo] in particular was amazing. He took matters in hand. He was personable and efficient, sending me forms to fill in, explaining the whole process and what was required. My artwork arrived in tact and much sooner than anticipated. I highly recommend Personal Effects Logistics, they were fantastic!
Efficient, professional, timely
[name removed by Sirelo] was a pleasure to work with.
Moved from Atlanta (United States) to Sandton (South Africa)
Personal Effects Logistics was very professional throughout the whole process. Responses to email was very prompt and friendly and there was no delay in obtaining my cargo despite the corona situation. They even provided storage facilities at no cost and the price was reasonable. Highly recommend them.
Professional and friendly
Moved from Pretoria (South Africa) to Moka (Mauritius)
I received very swift, detailed and personal assistance. [Name removed by Sirelo] was very pro-active and professional.
Moved from Hoedspruit (South Africa) to Bergen (The Netherlands)
This was a hassle-free shipment from collection to delivery! It was a pleasure to deal with [names removed by Sirelo] who were always friendly, efficient and timely in their communication.
Moved from Chicago (United States) to Cape Town (South Africa)
[Name removed by Sirelo] was very informative and helpful. Responded timeously and professionally. Costs are extremely competitive
Moved from Gauteng (South Africa) to Sliema (Malta)
Moving countries can be such a headache, but personal effects logistics has been amazing! All my belongings arrived fast and in one piece. And on top of that, the pricing was far better than with any other company. I can highly recommend the service!
Moved from Cape Town (South Africa) to Hamburg (Germany)
Brilliant. The communication was fantastic. They arranged pick up, and kept me informed through out.
Moved from Cape Town (South Africa) to London (United Kingdom)
They have been so helpful and gave me all the information and help that I needed. They are very efficient and professional
Speedy response to emails
Efficiency and professional
Moved from Centurion (South Africa) to Horsham (United Kingdom)
Always responded quickly to my queries.
No experience for large move
Moved from Brackenfell (South Africa) to Oberursel (Germany)
Couldn't have been more helpful and effective.
Moved from George (South Africa) to Auckland (New Zealand)