British International Removals

6.4
based on 54
Sirelo and Google reviews
i
What customers are saying
pro
Professional (12)
pro
Efficient (6)
pro
Price (5)
con
Communication (5)
Services
International removals
Excess baggage
Car & Vehicle transport
Pet transport
Associations
PMA

About

British International Removals specialises exclusively in international recolations, with agents in 90 countries around the world. British International Removals provides a full door-to-door relocation service of household furniture, vehicles, motorcycles, boats, caravans and special care items.

British International Removals are members of: The Road Freight Association (RFA) Professional Movers Association (PMA) South African International Movers Association (SAIMA) Accredited Mover of South Africa (AMOSA)Read more

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Reviews

54
6.4
based on 54
Sirelo and Google reviews
How is the review score calculated?
65% of the users recommend this moving company
 on Sirelo
Was a pleasure working with BIR. Excellent customer service. Gave us accurate timelines. Kept us in the loop throughout the process and budget friendly.
pro
Price
Moved from Johannesburg (South Africa) to Auckland (New Zealand)
 on Sirelo
We used BIR for relocating from Johannesburg to Norway. The service offered by BIR was excellent. The shipment reached in specified time. All furniture and fragile items were well packed and in perfect condition on arrival in Norway.
The staff in SA and Norway were professional and we are happy with the overall experience.
pro
Overall very good service
Moved from Johannesbrug (South Africa) to Oslo (Norway)
 on Sirelo
Very professional and efficient. Took the stress of packing away from us and it was a last minute decision to relocate. But everything worked out well and we received our goods in excellent condition. Not a single damage to our items. I am so glad I used BIR and will definitely recommend them to anyone who is relocating
pro
Professional
Moved from Johannesburg (South Africa) to Rome (Italy)
 on Sirelo
I would recommend British International to anyone. From the packers that where extremely professional and made what was a very stressfull situation a pleasure to [Names removed by Sirelo] at the administration end, they were amazing and made sure that everything went smoothly. Best Company for moving Internationally. Price wise they are also very competitive .
Moved from Johannesburg (South Africa) to Tuscany (Italy)
 on Sirelo
If you are considering to make use of BIR please think again! We relocated from SA to the USA in January this year. Initially it started off great and we felt confident that we made the right choice. Unfortunately our confidence are now completely lost. We at least got our consignment at the beginning of March this year, however we incurred a lot of additional costs to which they agreed some of it should not have been for our account in writing. We however paid the additional cost due to lack of feedback from their offices and as we didn’t want to accumulate any further costs and in order for our consignment to be released by USA customs.
Till this date we have not received feedback as promised by the GM, even after numerous follow-ups.
Disappointing and frustrating to say the least!
con
Communication
Moved from Pretoria (South Africa) to Apex (United States)
 on Sirelo
Do yourselves a huge favour and use someone else. Anyone but these guys! This company not only forgot to ship my goods the first time causing me to wait and further 5 months on top of the 3 month initial delivery time. What was worse was they didn’t notify me of the fact that my goods were not shipped till I paid all delivery and storage charges on the receiving side 3 months later only to be told, ‘sorry your goods are still in Joburg!’ How do you forget to ship a palate, then not tell someone for 3 months! To make matters worse we specifically ask for a statue to be looked after (huge sentimental value). We had assurances from the boss of the company via email this would be taken care of. Needless to say the statue was destroyed. The rest of the goods were delivered in good condition but the most important piece was destroyed. So between incompetence, poor comms, and destroyed packages, not the best experience! To top it off I’m still waiting for a refund for the charges on the first delivery which never arrived! How do these guys still get business!Read more
pro
Stuff eventually arrived
con
Broke precious items
con
5 months delayed - no refund
Moved from Johannesburg (South Africa) to London (United Kingdom)

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