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Services
International removals
Excess baggage
Car & Vehicle transport
Pet transport
Associations
PMA
About
British International Removals specialises exclusively in international recolations, with agents in 90 countries around the world. British International Removals provides a full door-to-door relocation service of household furniture, vehicles, motorcycles, boats, caravans and special care items.
British International Removals are members of: The Road Freight Association (RFA) Professional Movers Association (PMA) South African International Movers Association (SAIMA) Accredited Mover of South Africa (AMOSA)Read more
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Reviews
63% of the users recommend this moving company
Ramona Naidoo
May 10, 2024
on Sirelo
Very professional and efficient. Took the stress of packing away from us and it was a last minute decision to relocate. But everything worked out well and we received our goods in excellent condition. Not a single damage to our items. I am so glad I used BIR and will definitely recommend them to anyone who is relocating
Professional
Moved from Johannesburg (South Africa) to Rome (Italy)
Ilze Nutini
September 21, 2023
on Sirelo
I would recommend British International to anyone. From the packers that where extremely professional and made what was a very stressfull situation a pleasure to [Names removed by Sirelo] at the administration end, they were amazing and made sure that everything went smoothly. Best Company for moving Internationally. Price wise they are also very competitive .
Moved from Johannesburg (South Africa) to Tuscany (Italy)
J.S.
July 18, 2023
on Sirelo
If you are considering to make use of BIR please think again! We relocated from SA to the USA in January this year. Initially it started off great and we felt confident that we made the right choice. Unfortunately our confidence are now completely lost. We at least got our consignment at the beginning of March this year, however we incurred a lot of additional costs to which they agreed some of it should not have been for our account in writing. We however paid the additional cost due to lack of feedback from their offices and as we didn’t want to accumulate any further costs and in order for our consignment to be released by USA customs.
Till this date we have not received feedback as promised by the GM, even after numerous follow-ups.
Disappointing and frustrating to say the least!
Till this date we have not received feedback as promised by the GM, even after numerous follow-ups.
Disappointing and frustrating to say the least!
Communication
Moved from Pretoria (South Africa) to Apex (United States)
John-paul Buchanan
May 20, 2022
on Sirelo
Do yourselves a huge favour and use someone else. Anyone but these guys! This company not only forgot to ship my goods the first time causing me to wait and further 5 months on top of the 3 month initial delivery time. What was worse was they didn’t notify me of the fact that my goods were not shipped till I paid all delivery and storage charges on the receiving side 3 months later only to be told, ‘sorry your goods are still in Joburg!’ How do you forget to ship a palate, then not tell someone for 3 months! To make matters worse we specifically ask for a statue to be looked after (huge sentimental value). We had assurances from the boss of the company via email this would be taken care of. Needless to say the statue was destroyed. The rest of the goods were delivered in good condition but the most important piece was destroyed. So between incompetence, poor comms, and destroyed packages, not the best experience! To top it off I’m still waiting for a refund for the charges on the first delivery which never arrived! How do these guys still get business!Read more
Stuff eventually arrived
Broke precious items
5 months delayed - no refund
Moved from Johannesburg (South Africa) to London (United Kingdom)
Cindy Knox
November 9, 2021
on Sirelo
I am posting my experience because it has been 2 years and the company still has not contacted me with a resolution to my missing items. All the email addresses available to me has been emailed with no reply from any of the staff there.
In 2019 we were moving to The Netherlands. I had 5 moving companies come to see me. Ben from British International Removers seemed very competent in how he described everything would go. When the day came I had to be in 6 places at once and missed asking the company to pack my wardrobe, the parts that wouldn't fit in my luggage. On the same day after the truck left, I contacted Nazia and Sharon immediately to organise these 5 boxes to be collected. Sharon said she would organise a collection for Friday. I was flying out on Thursday. My father and domestic worker were still living on the property and when the truck arrived gave the driver the boxes. Between the boxes leaving my property and arriving in The Netherlands, those 5 boxes disappeared. The driver never followed protocol and gave receipt of the boxes he took, even after my father asked him if that was it. When following up with Sharon she said they would check all the containers for 5 extra boxes and would get back to me. 3 months later and Sharon still couldn't give me feedback. It has been 2 years since and with at least 5 emails sent between now and then and still no feedback. They have shown no accountability from the driver to Sharon, to Ben who runs the operation, none of them has tried to contact me to give an explanation or solution to the 5 boxes being stolen out of the 85 boxes I moved with them.Read more
In 2019 we were moving to The Netherlands. I had 5 moving companies come to see me. Ben from British International Removers seemed very competent in how he described everything would go. When the day came I had to be in 6 places at once and missed asking the company to pack my wardrobe, the parts that wouldn't fit in my luggage. On the same day after the truck left, I contacted Nazia and Sharon immediately to organise these 5 boxes to be collected. Sharon said she would organise a collection for Friday. I was flying out on Thursday. My father and domestic worker were still living on the property and when the truck arrived gave the driver the boxes. Between the boxes leaving my property and arriving in The Netherlands, those 5 boxes disappeared. The driver never followed protocol and gave receipt of the boxes he took, even after my father asked him if that was it. When following up with Sharon she said they would check all the containers for 5 extra boxes and would get back to me. 3 months later and Sharon still couldn't give me feedback. It has been 2 years since and with at least 5 emails sent between now and then and still no feedback. They have shown no accountability from the driver to Sharon, to Ben who runs the operation, none of them has tried to contact me to give an explanation or solution to the 5 boxes being stolen out of the 85 boxes I moved with them.Read more
Boxes stolen
staff don't take ownership of their mistakes
Moved from Weltevreden (South Africa) to Utrecht (Netherlands)
M.H.
September 2, 2021
on Sirelo
Hello there
I just want to share a quick note with people wondering about a real experience with British Int. Removals
British just made our move so seamless, and without any worries.
Being in the travel industry I know very all too well how difficult things are at the moment, and that things go wrong, and for them to be so flexible and accommodate all our last minute changes: form one Continent to another!
Maybe we have become so used to being angry with this world gone mad that we don't accept that there are still good people willing to assist and be kind in today's world.
We can recommend them with ease to anyone - as they realise as much as everything is upside down in today's day and age, things go wrong sometimes but it is how it's handled and sorted out!
Nobody is perfect, and if they pretend to be, they are not being honest and transparent.
Use British any time, you wont regret it
MH
I just want to share a quick note with people wondering about a real experience with British Int. Removals
British just made our move so seamless, and without any worries.
Being in the travel industry I know very all too well how difficult things are at the moment, and that things go wrong, and for them to be so flexible and accommodate all our last minute changes: form one Continent to another!
Maybe we have become so used to being angry with this world gone mad that we don't accept that there are still good people willing to assist and be kind in today's world.
We can recommend them with ease to anyone - as they realise as much as everything is upside down in today's day and age, things go wrong sometimes but it is how it's handled and sorted out!
Nobody is perfect, and if they pretend to be, they are not being honest and transparent.
Use British any time, you wont regret it
MH
Reliable
Clear and kind
Moved from Sandton (South Africa) to London (United Kingdom)
