Execu-Move

8.4
Out of 50 Sirelo reviews
94% of the users recommend this moving company
This moving company scores a 9.2 out of 33 reviews on other platforms.
pro
Packing of furniture
16
pro
Efficient
11
pro
Professional
10
con
Price
2

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About Execu-Move

Execu-Move is a Furniture Removals Company in Cape Town, which handles any domestic moves within South Africa including international moves and as well as corporate relocations.

Branches

Johannesburg
95 Hyskraan Cl, 2163, Johannesburg
011 708 7287 / 011 708 7194

Services

International removals
National moving
Car & Vehicle transport
Pet transport

Associations

Execu-Move is accredited by the following associations:
IAM
BAR
PMA

Type of Mover

Unknown
8.4
Out of 50 Sirelo reviews
94% of the users recommend this moving company
This moving company scores a 9.2 out of 33 reviews on other platforms.
Write a review
Review
Type of move
50 out of 50 reviews shown
After all the reviews I thought that this would be a top notch company. I was a little disappointed as it felt like a average moving company nothing special not as everyone described on the website. They just did what any other moving company would do. Except they came late by over a hour from the supposed 10-11 time slot.
pro
Right Price
con
late
con
nothing special
Moved from Somerset West (South Africa) to Sunningdale (South Africa)
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Out of 4 fragile units 3 WERE BROKEN due to very bad packaging. TV crated properly which i suppose is pretty standard but the rest they had no clue. Pictures can be provided if anybody interested.
pro
Appointment on time
con
3 out of4 fragile broken
Moved from Jhb (South Africa) to Paphos (Cyprus)
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[Names removed by Sirelo] made the move a pleasant experience. Thank you [Name removed by Sirelo] for taking the time and effort to explain and help me through this. Everything was done in and on time without hassles.
pro
Affordability
pro
Time
Moved from Graafwater (South Africa) to Brakpan (South Africa)
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All round excellent service. They are professional, on time, neatly dressed and very polite. Everything is done efficiently and handled with care. I would recommend Execu-Move any day.
pro
Efficient
pro
Hard working
con
Nothing negative to report
Moved from Birch Acres (South Africa) to Slough (United Kingdom)
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I moved from Rustenburg to Fish Hoek, Cape Town. The pre move assistance from [name removed by Sirelo] was excellent. The day of the move the movers arrived on time and were very professional about everything. The delivery was also efficient and professional. I had no problems with any of the people regarding my move. After delivery I received a call from Lance checking in on any problems which may have occurred. I am extremely satisfied with the Execu-Move team.
pro
Efficiency & professionalism
pro
Timeous
Moved from Rustenburg (South Africa) to Cape Town (South Africa)
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Very good service and willing to help, great work on the packing but after they have taken my items i'm still waiting on feedback on how far they are in transit or storage progress.
pro
Good packing of items
pro
Supervision on site with experience
con
no feedback after items were taken
con
No proper tracking of goods
Moved from Vanderbijlpark (South Africa) to Zielonka K Warszawy (Poland)
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I paid for wrapping, but my furniture had already been wrapped. Execu-move did not let me know, I called them after week and received a very defensive response from [name removed by Sirelo]. During the offloading process, the lovers damaged a newly plastered wall and they denied liability. Won't recommend Execu-move.
pro
They arrived on the day they promised.
con
They have no values
Moved from Cape Town (South Africa) to Midrand (South Africa)
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The quote was competitive and the packing and unpacking went well. No major damage to furniture. But a 2 big box were missing and some others had been opened and items were removed.
Moved from Johannesburg (South Africa) to Cape Town (South Africa)
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They tirelessly answered all our questions. They kept us up to date before, during and after the actual shipping out of our goods. When there seemed to be a hitch in the destination country, they went out of their way to organise and arrange to solve the probelms. We are happy and satisfied customers.
pro
Friendly and helpful assistance
con
It took a bit langer than anticipated
Moved from Pretoria (South Africa) to Gaienhofen (Germany)
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Initial contact was [name removed by Sirelo], who was helpful and friendly and patient with us in understanding this intense process. However then you deal with admin and it feels like they don't talk and then you get handed to Shipping and they weren't in the conversation with [name removed by Sirelo] so not always understanding us as client. Although paying for our own container they didnt pack into a container and the truck they brought did not fit everything so they had to come back even though they could see on day 1 how much was required, not great planning for a stressful process.
The shipping ended up being the half time told which meant paying 2 weeks of storage in pounds - not happy with that, although they think its great we asked for delays in SA if that would be the case so not to incur the hefty exchange rate. On top of that when we arrived our belongings could not be delivered due to the company not having availability. Then the delivery company outsourced the work and they were 4 hours late and I had to contact them and got attitude about it and then we had to unpack in the rain. They didn't lay carpets down to protect the floors, as requested and made a mess of walls and floors after I had cleaned it. The gentlemen were friendly but they made me do inventory and give feedback on their phone so you couldn't give honest feedback. The one gentlemen was very good, other was new to the work but fun and helpful and the main guy was a grump. We had about 8 items damaged. Three had to be thrown away and because of the fee you have to pay to claim it wasn't worth making a fuss. I think they could have wrapped some items much better. I was just grateful my most prized possessions made it without being damaged. I was also very happy that they unpacked all boxes and removed it all from the property. My suggestion is for one contact person and that Execu-Move could have done a courtesy call during the process or at least emails as the initial provider so that you feel your belongings are taken care of and it won't leave you wondering how things are going with your belongings.
I hope to not emigrate again, but if I do I would like the company that handles my life's belongings in a way I feel taken care of and understood. I think its just an element of customer service that was missing from the customer journey. You expect that company to understand what it means to the customer to have all their things packed and shipped for a long period of time.
pro
Wrapping and packing
pro
Our belongings arrived
con
Broken items & paying more than expected
con
Not great customer service
Moved from Sandton (South Africa) to London (United Kingdom)
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The whole crew was an absolute pleasure to deal with and unbelievably helpful. I am extremely happy with the service that was provided to me.
Moved from Langeberg Ridge (South Africa) to Alberton, Gauteng (South Africa)
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Every query was answered promptly. The packing team were efficient and pleasant. furniture was well wrapped. Care was taken over my belongings. They checked frequently through the process to make sure that I hadn't overlooked anything.
pro
guided me through process
pro
reasonable cost
Moved from Johannesburg (South Africa) to Downham Market (United Kingdom)
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GExecu Move has good and friendly service. Their packing is proper. We had only very minor breakages or scratches. And only a few. Nothing serious.
Moved from Vanderbijlpark (South Africa) to Rotorua (New Zealand)
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Yes because they were there at my home on time and the packers were very friendly and smartly dressed and knew exactly what they were doing.
pro
Efficent
pro
Helpful
Moved from Warner Beach (South Africa) to Woking Surrey (United Kingdom)
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They were efficient from the first interaction. The staff kept me informed of every process throughout the shipping period. Packers arrived on time, were efficient, helpful and cheerful.Knowledge of all processess
pro
efficient and professional
pro
outstanding communication
Moved from Johannesburg (South Africa) to Guildford (United Kingdom)
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They were easy to deal with and their team of packers were very professional and efficient. My account manager has stayed in touch to give me updates about our furniture which is still in the port awaiting to be delivered to us. Excellent customer service and very professional.
pro
Price
pro
Professionalism
Moved from Johannesburg (South Africa) to Sydney (Australia)
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When the Cargo was in customs in the UK, communication broke down a bit, however when asked answers were given very speedily.
pro
Good communication
pro
Price
Moved from Centurio (South Africa) to Wetzlar (Germany)
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Very professional
pro
Friendly and on time
pro
Quick and efficient
Moved from Cape Town (South Africa) to Edinburgh (United Kingdom)
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[name removed by Sirelo] and her team were friendly and helpful and professional
pro
Good packing
pro
Made me feel comfortable
con
Slow in the UK side
con
Bad customer relations UK side
Moved from Somerset West (South Africa) to Milton Keynes (United Kingdom)
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They did 2 site visits and helped answer all the questions I had. They were patient and did continuous follow ups during the stressful period.
pro
Efficient
pro
Makes you feel at ease
con
Expensive
Moved from Pretoria (South Africa) to Sydney (Australia)
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I have not yet received my goods but the packing up was great. They could be better at keeping in touch with me.
pro
Professional packing
con
Not keeping me advised of current situation
Moved from Johannesburg (South Africa) to London (United Kingdom)
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Very helpful and professional
pro
Efficient
pro
Helpful
Moved from Cape Town (South Africa) to Shoreham By Sea (United Kingdom)
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Over telephone service great, packing service great, but move still in transit so hoping all well on arrival in London
pro
Liked the people
pro
Excellent service
Moved from Cape Town (South Africa) to London (United Kingdom)
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They were constantly there for us.
pro
Exec move are brilliant
Moved from Capetown (South Africa) to Swansea (United Kingdom)
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Itemising every item for insurance is a pain. But otherwise everything went well.
Moved from Rondebosch (South Africa) to Enschede (The Netherlands)
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This is probably the best ever experience I have had in moving home furniture from one city to another. Execu-Move Ops Manager kept us in the loop regularly and they delivered a day before the promised date which was great. I would recommend Execu-Move to my network of friends.
pro
Professional and world class customer service
pro
Over-delivered on their turnaround time
Moved from Cape Town (South Africa) to Johannesburg (South Africa)
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Service was outstanding
pro
overall good
Moved from Paarl (South Africa) to Auchterarder (United Kingdom)
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I was very impressed by their quick and professional response to my situation. I was moving a few items of furniture and boxes overseas and they sent out an agent to accurately assess the cubic volume. The administrative staff were always very pleasant about answering questions and helpful in filling out the forms.
pro
Efficient and professional
pro
Pleasant and helpful
Moved from Noordehoek (South Africa) to Seattle (United States)
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The quote based on the survey carried out was 100% accurate. The team packing up were not only greatly qualified and absolutely friendly but also took the utmost care as if they handled / moved their belongings
pro
Qualified and knowledgeable
pro
Friendy, great assistance, manners
con
Slightly pricy
Moved from Magaliessig (South Africa) to Deetz (Germany)
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It is still early to rate. Households to arrive in 6 weeks.
Moved from Cape Town (South Africa) to Santiago (Chile)
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So far they have kept all the promises made and all is going smoothly.
Moved from Cape Town (South Africa) to Brighton (United Kingdom)
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Very professional, accommodating on all levels, customer orientated. Very considerate when packing your goods and excellent packaging, zero items damaged when unpacked in UK. Highly recommended on all levels. Superior service. Thank you.
Moved from Cape Town (South Africa) to Brighton (United Kingdom)
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The packing was excellent, highly efficient and right on time. Very professional company.
Moved from Flamingo Vlei (South Africa) to Melbourne (Australia)
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Quote and staff were very professional. There packers were great and knew what to do.
Moved from Roodepoort (South Africa) to Manchester (United Kingdom)
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Price and quick response to my enquiry. Not yet delivered to CT. I believe their competitive price is due to their requirement to fill a container before shipping.
Moved from Cape Town (South Africa) to West Byfleet, Woking (United Kingdom)
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Final bills not yet received. VERY late in turning up but kept us aware of the reasons for the delay. EXCELLENT packers who worked efficiently and quickly.
Moved from Knysna (South Africa) to Faversham (United Kingdom)
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Goods packed and in storage until shipping date is confirmed. So far the service has been great.
Moved from Cape Town (South Africa) to Sydney (Australia)
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Consistently good In providing feedback. Very efficient packing team. At least as good as any of the larger, more established, removal companies we have previously used. We still await delivery of our belongings though, so would only be able to provide a final assessment after that.
Moved from Johannesburg (South Africa) to Amersfoort (The Netherlands)
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They have been great, on time and efficient! Just waiting for the boxes to arrive!
Moved from Centurion (South Africa) to Auckland (New Zealand)
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Kept us up to dat with every aspect of move. Packing team very proffessional
Moved from Bethlehem (South Africa) to Blenheim (New Zealand)
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A must use, they followed up regulary and they were very help full and clear on all aspects of the move.
Moved from Pretoria (South Africa) to Tapuo (New Zealand)
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Their service has been great going a very and beyond!
Moved from Centurion (South Africa) to Auckland (New Zealand)
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Service was good and on the day the packing guys were great. They were diligent and all very friendly and wanting to help. Thanks to Benjamin and supervisor (name escapes me)
Moved from Weltevredenpark (South Africa) to Chester (United Kingdom)
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They followed uo frequently once I asked them to do the move. They supplied any info I needed. They were able to answer all my questions. Thanks to Amy. The packers were efficient and friendly.
Moved from Stellenbosch (South Africa) to Bray (Ireland)
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They were very efficient with the packing of our goods. Great care was taken with all our furniture. The staff were friendly
Moved from Cape Town (South Africa) to Oxford (United Kingdom)
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Pretty Good They collected on 28th May 2015 but I'm still waiting for a final invoice and price.
Moved from Cape Town (South Africa) to Horich Bolton (United Kingdom)
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Friendly well informed well presented well prepared polite helpful thorough
Moved from Potchefstroom (South Africa) to Perth (Australia)
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Excellent service and professional packers.
Moved from Johannesburg (South Africa) to Birmingham (United Kingdom)
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The sales lady was good , she came back a second time to answer more questions , the packing staff were , good friendly , fast, and kept me informed of what they were doing and packing
Moved from Randburg (South Africa) to Sunshine coast (Australia)
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THE BEST MOVERS EVER, will recommend them to everyone i know
Moved from Johannesburg (South Africa) to Cape Town (South Africa)
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Other reviews

Google
9.2
33 reviews

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