Execu-Move
92% of the users recommend this moving company
This moving company scores a 9.0 out of 40 reviews on other platforms.
Packing of furniture
16
Efficient
12
Professional
10
Price
2
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About Execu-Move
Execu-Move is a Furniture Removals Company in Cape Town, which handles any domestic moves within South Africa including international moves and as well as corporate relocations.
Branches
Services
International removals
National moving
Car & Vehicle transport
Pet transport
Associations
Execu-Move is accredited by the following associations:
IAM
BAR
PMA
Type of Mover
Unknown
Reviews
Write a review 92% of the users recommend this moving company
This moving company scores a 9.0 out of 40 reviews on other platforms.
Type of move
52 out of 52 reviews shown
Nov 5, 2021
From the first email with all the necessary documentation to the phone calls made to and from [name removed by Sirelo], we were treated with respect concerning our needs and expectations. [name removed by Sirelo] and his teams were on time, packed proficiently and worked fast but carefully. We had awesome service from start to end.
On time.
Great service.
Moved from Hoedspruit (South Africa) to Montagu (South Africa)
Oct 23, 2021
Packing by Execu-move was not done properly and several problems occurred at that stage:
- the movers left loose items in drawers, filing cabinets, and closets, which were tossed around during the move and made it more difficult to unpack
- they used heavy duty tape directly on my wooden furniture, which damaged the varnish when was removed during the unpacking
- they chipped the ceramic stove top of the apartment that I was leaving and did not take full responsibility for it (I had to pay part of the replacement cost myself)
The groupage move took much longer than the usual time indicated at the time of booking: over three month and a half between packing and delivery!!! Execumove didn't inform me proactively of the delays and I had to find out by myself.
- the movers left loose items in drawers, filing cabinets, and closets, which were tossed around during the move and made it more difficult to unpack
- they used heavy duty tape directly on my wooden furniture, which damaged the varnish when was removed during the unpacking
- they chipped the ceramic stove top of the apartment that I was leaving and did not take full responsibility for it (I had to pay part of the replacement cost myself)
The groupage move took much longer than the usual time indicated at the time of booking: over three month and a half between packing and delivery!!! Execumove didn't inform me proactively of the delays and I had to find out by myself.
Botched packing
Very long delivery time
Moved from Cape Town (South Africa) to Paris (France)
Jul 18, 2021
After all the reviews I thought that this would be a top notch company. I was a little disappointed as it felt like a average moving company nothing special not as everyone described on the website. They just did what any other moving company would do. Except they came late by over a hour from the supposed 10-11 time slot.
Right Price
late
nothing special
Moved from Somerset West (South Africa) to Sunningdale (South Africa)
Apr 2, 2021
Out of 4 fragile units 3 WERE BROKEN due to very bad packaging. TV crated properly which i suppose is pretty standard but the rest they had no clue. Pictures can be provided if anybody interested.
Appointment on time
3 out of4 fragile broken
Moved from Jhb (South Africa) to Paphos (Cyprus)
Jan 25, 2021
[Names removed by Sirelo] made the move a pleasant experience. Thank you [Name removed by Sirelo] for taking the time and effort to explain and help me through this. Everything was done in and on time without hassles.
Affordability
Time
Moved from Graafwater (South Africa) to Brakpan (South Africa)
Dec 10, 2020
All round excellent service. They are professional, on time, neatly dressed and very polite. Everything is done efficiently and handled with care. I would recommend Execu-Move any day.
Efficient
Hard working
Nothing negative to report
Moved from Birch Acres (South Africa) to Slough (United Kingdom)
Nov 14, 2020
I moved from Rustenburg to Fish Hoek, Cape Town. The pre move assistance from [name removed by Sirelo] was excellent. The day of the move the movers arrived on time and were very professional about everything. The delivery was also efficient and professional. I had no problems with any of the people regarding my move. After delivery I received a call from Lance checking in on any problems which may have occurred. I am extremely satisfied with the Execu-Move team.
Efficiency & professionalism
Timeous
Moved from Rustenburg (South Africa) to Cape Town (South Africa)
Oct 5, 2020
Very good service and willing to help, great work on the packing but after they have taken my items i'm still waiting on feedback on how far they are in transit or storage progress.
Good packing of items
Supervision on site with experience
no feedback after items were taken
No proper tracking of goods
Moved from Vanderbijlpark (South Africa) to Zielonka K Warszawy (Poland)
Aug 20, 2020
I paid for wrapping, but my furniture had already been wrapped. Execu-move did not let me know, I called them after week and received a very defensive response from [name removed by Sirelo]. During the offloading process, the lovers damaged a newly plastered wall and they denied liability. Won't recommend Execu-move.
They arrived on the day they promised.
They have no values
Moved from Cape Town (South Africa) to Midrand (South Africa)
Feb 14, 2020
The quote was competitive and the packing and unpacking went well. No major damage to furniture. But a 2 big box were missing and some others had been opened and items were removed.
Moved from Johannesburg (South Africa) to Cape Town (South Africa)
Jan 1, 2020
They tirelessly answered all our questions. They kept us up to date before, during and after the actual shipping out of our goods. When there seemed to be a hitch in the destination country, they went out of their way to organise and arrange to solve the probelms. We are happy and satisfied customers.
Friendly and helpful assistance
It took a bit langer than anticipated
Moved from Pretoria (South Africa) to Gaienhofen (Germany)
Oct 15, 2019
Initial contact was [name removed by Sirelo], who was helpful and friendly and patient with us in understanding this intense process. However then you deal with admin and it feels like they don't talk and then you get handed to Shipping and they weren't in the conversation with [name removed by Sirelo] so not always understanding us as client. Although paying for our own container they didnt pack into a container and the truck they brought did not fit everything so they had to come back even though they could see on day 1 how much was required, not great planning for a stressful process.
The shipping ended up being the half time told which meant paying 2 weeks of storage in pounds - not happy with that, although they think its great we asked for delays in SA if that would be the case so not to incur the hefty exchange rate. On top of that when we arrived our belongings could not be delivered due to the company not having availability. Then the delivery company outsourced the work and they were 4 hours late and I had to contact them and got attitude about it and then we had to unpack in the rain. They didn't lay carpets down to protect the floors, as requested and made a mess of walls and floors after I had cleaned it. The gentlemen were friendly but they made me do inventory and give feedback on their phone so you couldn't give honest feedback. The one gentlemen was very good, other was new to the work but fun and helpful and the main guy was a grump. We had about 8 items damaged. Three had to be thrown away and because of the fee you have to pay to claim it wasn't worth making a fuss. I think they could have wrapped some items much better. I was just grateful my most prized possessions made it without being damaged. I was also very happy that they unpacked all boxes and removed it all from the property. My suggestion is for one contact person and that Execu-Move could have done a courtesy call during the process or at least emails as the initial provider so that you feel your belongings are taken care of and it won't leave you wondering how things are going with your belongings.
I hope to not emigrate again, but if I do I would like the company that handles my life's belongings in a way I feel taken care of and understood. I think its just an element of customer service that was missing from the customer journey. You expect that company to understand what it means to the customer to have all their things packed and shipped for a long period of time.
The shipping ended up being the half time told which meant paying 2 weeks of storage in pounds - not happy with that, although they think its great we asked for delays in SA if that would be the case so not to incur the hefty exchange rate. On top of that when we arrived our belongings could not be delivered due to the company not having availability. Then the delivery company outsourced the work and they were 4 hours late and I had to contact them and got attitude about it and then we had to unpack in the rain. They didn't lay carpets down to protect the floors, as requested and made a mess of walls and floors after I had cleaned it. The gentlemen were friendly but they made me do inventory and give feedback on their phone so you couldn't give honest feedback. The one gentlemen was very good, other was new to the work but fun and helpful and the main guy was a grump. We had about 8 items damaged. Three had to be thrown away and because of the fee you have to pay to claim it wasn't worth making a fuss. I think they could have wrapped some items much better. I was just grateful my most prized possessions made it without being damaged. I was also very happy that they unpacked all boxes and removed it all from the property. My suggestion is for one contact person and that Execu-Move could have done a courtesy call during the process or at least emails as the initial provider so that you feel your belongings are taken care of and it won't leave you wondering how things are going with your belongings.
I hope to not emigrate again, but if I do I would like the company that handles my life's belongings in a way I feel taken care of and understood. I think its just an element of customer service that was missing from the customer journey. You expect that company to understand what it means to the customer to have all their things packed and shipped for a long period of time.
Wrapping and packing
Our belongings arrived
Broken items & paying more than expected
Not great customer service
Moved from Sandton (South Africa) to London (United Kingdom)
Aug 14, 2019
The whole crew was an absolute pleasure to deal with and unbelievably helpful. I am extremely happy with the service that was provided to me.
Moved from Langeberg Ridge (South Africa) to Alberton, Gauteng (South Africa)
May 14, 2019
Every query was answered promptly. The packing team were efficient and pleasant. furniture was well wrapped. Care was taken over my belongings. They checked frequently through the process to make sure that I hadn't overlooked anything.
guided me through process
reasonable cost
Moved from Johannesburg (South Africa) to Downham Market (United Kingdom)
Apr 10, 2019
GExecu Move has good and friendly service. Their packing is proper. We had only very minor breakages or scratches. And only a few. Nothing serious.
Moved from Vanderbijlpark (South Africa) to Rotorua (New Zealand)
Mar 7, 2019
Yes because they were there at my home on time and the packers were very friendly and smartly dressed and knew exactly what they were doing.
Efficent
Helpful
Moved from Warner Beach (South Africa) to Woking Surrey (United Kingdom)
Feb 27, 2019
They were efficient from the first interaction. The staff kept me informed of every process throughout the shipping period. Packers arrived on time, were efficient, helpful and cheerful.Knowledge of all processess
efficient and professional
outstanding communication
Moved from Johannesburg (South Africa) to Guildford (United Kingdom)
Jan 4, 2019
They were easy to deal with and their team of packers were very professional and efficient. My account manager has stayed in touch to give me updates about our furniture which is still in the port awaiting to be delivered to us. Excellent customer service and very professional.
Price
Professionalism
Moved from Johannesburg (South Africa) to Sydney (Australia)
Nov 17, 2018
When the Cargo was in customs in the UK, communication broke down a bit, however when asked answers were given very speedily.
Good communication
Price
Moved from Centurio (South Africa) to Wetzlar (Germany)
Nov 16, 2018
Very professional
Friendly and on time
Quick and efficient
Moved from Cape Town (South Africa) to Edinburgh (United Kingdom)
Oct 30, 2018
[name removed by Sirelo] and her team were friendly and helpful and professional
Good packing
Made me feel comfortable
Slow in the UK side
Bad customer relations UK side
Moved from Somerset West (South Africa) to Milton Keynes (United Kingdom)
Jul 22, 2018
They did 2 site visits and helped answer all the questions I had. They were patient and did continuous follow ups during the stressful period.
Efficient
Makes you feel at ease
Expensive
Moved from Pretoria (South Africa) to Sydney (Australia)
May 14, 2018
I have not yet received my goods but the packing up was great. They could be better at keeping in touch with me.
Professional packing
Not keeping me advised of current situation
Moved from Johannesburg (South Africa) to London (United Kingdom)
May 10, 2018
Very helpful and professional
Efficient
Helpful
Moved from Cape Town (South Africa) to Shoreham By Sea (United Kingdom)
Apr 4, 2018
Over telephone service great, packing service great, but move still in transit so hoping all well on arrival in London
Liked the people
Excellent service
Moved from Cape Town (South Africa) to London (United Kingdom)
Mar 20, 2018
They were constantly there for us.
Exec move are brilliant
Moved from Capetown (South Africa) to Swansea (United Kingdom)
Mar 18, 2018
Itemising every item for insurance is a pain. But otherwise everything went well.
Moved from Rondebosch (South Africa) to Enschede (The Netherlands)
Feb 12, 2018
This is probably the best ever experience I have had in moving home furniture from one city to another. Execu-Move Ops Manager kept us in the loop regularly and they delivered a day before the promised date which was great. I would recommend Execu-Move to my network of friends.
Professional and world class customer service
Over-delivered on their turnaround time
Moved from Cape Town (South Africa) to Johannesburg (South Africa)
Dec 21, 2017
Service was outstanding
overall good
Moved from Paarl (South Africa) to Auchterarder (United Kingdom)
Oct 19, 2017
I was very impressed by their quick and professional response to my situation. I was moving a few items of furniture and boxes overseas and they sent out an agent to accurately assess the cubic volume. The administrative staff were always very pleasant about answering questions and helpful in filling out the forms.
Efficient and professional
Pleasant and helpful
Moved from Noordehoek (South Africa) to Seattle (United States)
Feb 14, 2017
The quote based on the survey carried out was 100% accurate. The team packing up were not only greatly qualified and absolutely friendly but also took the utmost care as if they handled / moved their belongings
Qualified and knowledgeable
Friendy, great assistance, manners
Slightly pricy
Moved from Magaliessig (South Africa) to Deetz (Germany)
Nov 28, 2016
It is still early to rate. Households to arrive in 6 weeks.
Moved from Cape Town (South Africa) to Santiago (Chile)
Nov 15, 2016
So far they have kept all the promises made and all is going smoothly.
Moved from Cape Town (South Africa) to Brighton (United Kingdom)
Oct 12, 2016
Very professional, accommodating on all levels, customer orientated. Very considerate when packing your goods and excellent packaging, zero items damaged when unpacked in UK. Highly recommended on all levels. Superior service. Thank you.
Moved from Cape Town (South Africa) to Brighton (United Kingdom)
Aug 25, 2016
The packing was excellent, highly efficient and right on time. Very professional company.
Moved from Flamingo Vlei (South Africa) to Melbourne (Australia)
Aug 6, 2016
Quote and staff were very professional. There packers were great and knew what to do.
Moved from Roodepoort (South Africa) to Manchester (United Kingdom)
Jun 13, 2016
Price and quick response to my enquiry. Not yet delivered to CT. I believe their competitive price is due to their requirement to fill a container before shipping.
Moved from Cape Town (South Africa) to West Byfleet, Woking (United Kingdom)
May 3, 2016
Final bills not yet received. VERY late in turning up but kept us aware of the reasons for the delay. EXCELLENT packers who worked efficiently and quickly.
Moved from Knysna (South Africa) to Faversham (United Kingdom)
Apr 28, 2016
Goods packed and in storage until shipping date is confirmed. So far the service has been great.
Moved from Cape Town (South Africa) to Sydney (Australia)
Feb 8, 2016
Consistently good In providing feedback. Very efficient packing team. At least as good as any of the larger, more established, removal companies we have previously used. We still await delivery of our belongings though, so would only be able to provide a final assessment after that.
Moved from Johannesburg (South Africa) to Amersfoort (The Netherlands)
Jan 31, 2016
They have been great, on time and efficient! Just waiting for the boxes to arrive!
Moved from Centurion (South Africa) to Auckland (New Zealand)
Jan 20, 2016
Kept us up to dat with every aspect of move. Packing team very proffessional
Moved from Bethlehem (South Africa) to Blenheim (New Zealand)
Jan 2, 2016
A must use, they followed up regulary and they were very help full and clear on all aspects of the move.
Moved from Pretoria (South Africa) to Tapuo (New Zealand)
Nov 16, 2015
Their service has been great going a very and beyond!
Moved from Centurion (South Africa) to Auckland (New Zealand)
Oct 19, 2015
Service was good and on the day the packing guys were great. They were diligent and all very friendly and wanting to help. Thanks to Benjamin and supervisor (name escapes me)
Moved from Weltevredenpark (South Africa) to Chester (United Kingdom)
Sep 12, 2015
They followed uo frequently once I asked them to do the move. They supplied any info I needed. They were able to answer all my questions. Thanks to Amy. The packers were efficient and friendly.
Moved from Stellenbosch (South Africa) to Bray (Ireland)
Jul 15, 2015
They were very efficient with the packing of our goods. Great care was taken with all our furniture. The staff were friendly
Moved from Cape Town (South Africa) to Oxford (United Kingdom)
Jun 13, 2015
Pretty Good They collected on 28th May 2015 but I'm still waiting for a final invoice and price.
Moved from Cape Town (South Africa) to Horich Bolton (United Kingdom)
May 30, 2015
Friendly well informed well presented well prepared polite helpful thorough
Moved from Potchefstroom (South Africa) to Perth (Australia)
Apr 29, 2015
Excellent service and professional packers.
Moved from Johannesburg (South Africa) to Birmingham (United Kingdom)
Apr 15, 2015
The sales lady was good , she came back a second time to answer more questions , the packing staff were , good friendly , fast, and kept me informed of what they were doing and packing
Moved from Randburg (South Africa) to Sunshine coast (Australia)
Apr 15, 2015
THE BEST MOVERS EVER, will recommend them to everyone i know
Moved from Johannesburg (South Africa) to Cape Town (South Africa)
