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National moving
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Reviews
3
Sirelo and Google reviews
0% of the users recommend this moving company
Bryan
January 22, 2024
on Sirelo
LoadALot is a scam
The absolute WORST experience
We had scheduled a move from JHB to CPT for 28 Jan 2023 - 31 Jan 2023 COLLECTION: We were asked if there were any items to be bubble-wrapped prior to accepting the quote - to which we answered yes, yet no bubble wrap was ever present. 09h00 on Saturday morning was the communicated collection time. The driver arrives at 14h25 - with the wrong truck. No communication between the driver and Load-A-Lot obviously. 14h30 we started waiting for the shuttle. The shuttle eventually arrived at 15h45. 16h20 all the items were moved out of the unit. In this process, one of the legs of the couch was completely broken off to have the couch 'squeeze through' the door - the same couch that had fit just fine when initially moving in. DELIVERY: Delivery scheduled for Tuesday, 31 January. The time communicated was 13h00. Naturally the lorry only arrives at 15h14. Upon opening the truck door, everyone including the delivery team gasped at what they saw - the washing machine was placed on top of the deep freeze and had tumbled all the way down, lying upside down now, and balancing on the legs of 2 overturned garden chairs. The boxes and baskets were all torn and broken, the inverter had tumbled over too, broke, and was missing a leg, the plants were all damaged, the mattress was wet and soaked. Now on top of this, we have been waiting for a month to to be reimbursed. There is no communication, there is no head office, There is no landline. This is a scamRead more
The absolute WORST experience
We had scheduled a move from JHB to CPT for 28 Jan 2023 - 31 Jan 2023 COLLECTION: We were asked if there were any items to be bubble-wrapped prior to accepting the quote - to which we answered yes, yet no bubble wrap was ever present. 09h00 on Saturday morning was the communicated collection time. The driver arrives at 14h25 - with the wrong truck. No communication between the driver and Load-A-Lot obviously. 14h30 we started waiting for the shuttle. The shuttle eventually arrived at 15h45. 16h20 all the items were moved out of the unit. In this process, one of the legs of the couch was completely broken off to have the couch 'squeeze through' the door - the same couch that had fit just fine when initially moving in. DELIVERY: Delivery scheduled for Tuesday, 31 January. The time communicated was 13h00. Naturally the lorry only arrives at 15h14. Upon opening the truck door, everyone including the delivery team gasped at what they saw - the washing machine was placed on top of the deep freeze and had tumbled all the way down, lying upside down now, and balancing on the legs of 2 overturned garden chairs. The boxes and baskets were all torn and broken, the inverter had tumbled over too, broke, and was missing a leg, the plants were all damaged, the mattress was wet and soaked. Now on top of this, we have been waiting for a month to to be reimbursed. There is no communication, there is no head office, There is no landline. This is a scamRead more
Unprofessional
Moved from Jhb (South Africa) to Cpt (South Africa)
Lelanie
June 5, 2023
on Sirelo
not recommended to anyone. sent a bakkie instead of truck, damaged furniture, water damage due to negligent staff, irreparable furniture, stolen property, missing furniture load for 3 days and cannot get hold of anyone because phones are off & main website number is disconnected. What should have been a one truck load move ended in multiplile loads until after midnight and they could not complete the move
Failure to comply
Moved from Cape Town (South Africa) to Cape Town (South Africa)
