[name removed by Sirelo] was really helpful and accommodating when we moved from JHB to CPT. He was extremely patient, explaining all the nuances with the different insurance types and our back and forth for moths prior to the move. The majority of the moving staff were really pleasant and courteous (there was one guy who was quite rude, but you can't be all things to everyone all the time). On the day of delivery, they called us from the truck to say they were about an hour away from the house, but ended up taking nearly 4 more hours to get there, which impacted our planning (we had some stuff we had to get from the shops that day and because we had to wait for the truck for 4 hours, we ended up only getting to the shops after they'd offloaded, which wasted most of the day). It would be helpful if there was a way customers could access the tracking app to see exactly where their stuff is in transit and could plan accordingly. Overall though, really great service. I would (and have) re
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