South African Relocations

7.6
Out of 135 Sirelo reviews
75% of the users recommend this moving company
This moving company scores a 6.4 out of 192 reviews on other platforms.
pro
Professional
33
pro
Price
20
pro
Communication
19
con
Communication
14
con
Failure to comply
6

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About South African Relocations

South African Relocations is a leading international specialist with offices in Cape Town, Johannesburg, Port Elizabeth and Durban.

1 Kyalami Plaza, Killarney Gardens
7441 Cape Town

Branches

Durban
Unit 4 Capital Park Mt Edgecombe, 4302, Durban
010 3126 044
Johannesburg
484 Sunbeam street, Centurion 0157, Johannesburg
010 3126 044
Show all branches

Services

International removals
Excess baggage
Car & Vehicle transport
Piano transport
Pet transport
Art transport

Type of Mover

We do not know whether this moving company subcontracts the moves or executes them with their staff and vans.
7.6
Out of 135 Sirelo reviews
75% of the users recommend this moving company
This moving company scores a 6.4 out of 192 reviews on other platforms.
Write a review
Review
Type of move
135 out of 135 reviews shown
AVOID AVOID AVOID!
If I could leave a minus star review there wouldn’t be enough negative stars! They lure you in with friendly and seemingly very efficient service, but the minute they have your money and goods you may as well kiss both goodbye!
They packed and collected our goods for a international relocation in March. A couple weeks later, when our goods were due to be loaded into the cargo ship we were told that they in-fact could no longer get our goods to our destination as the shipping line no longer travels that route. However due to them accidentally copying us in on an email from the shipping line we discovered they hadn’t been travelling that route for over 7 months - yet they still quoted us and took our money for the job. After much fighting and very little communication from their side, and the threat of legal action, they managed to make a plan - not without first trying to charge us extra - we stood our ground and finally they conceded to go ahead. 4 months after them taking our goods they finally arrived at our new home.
Well what was supposed to be an exciting long awaited day turned into a nightmare EVRY SINGLE PIECE OF FURNITURE WAS BROKEN. The agents on our side were shocked at how the items had been packed. There were priceless pieces put inside cooler boxes - completely shattered. Kitchen equipment you wouldn’t imagine being able to be damaged, like pressure cookers and presses completely buckled like they had been jumped on. Family heirlooms in splinters!
And then of course comes the insurance… there’s an “issue” with our itemised claims list so guess what, the insurance we paid for is worth absolute zip!
The once friendly staff now won’t return or acknowledge emails. Although many things may just be materialistic things, many of them were priceless. Works of art from when the kids were babies, items passed from generation to generation. And they just do not give toss. They have your money, so their job is done. I was silly enough not to read the reviews about this company, which is very unlike me, but I had all faith in them because they were so friendly and on the ball. Never have I made a bigger mistake! Please don’t make the same mistake we did!
Moved from Mooi River (South Africa) to Port Moresby (Papua New Guinea)
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[name removed by Sirelo] liaised with me in arranging transport of personal goods overseas. She was very sympathetic and efficient: SA Relocations did exactly what she said they'd do, when she said they'd do it; and she was very helpful and patient in making the prior arrangements. Delivery is pending, but on schedule, and so far there is absolutely nothing to complain about and a great deal to recommend. I will certainly use SAL again.
pro
Professional
Moved from Cape Town (South Africa) to Oxford (United Kingdom)
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So far it has been a very good experience. Communication has been great and the packers extremely sufficient and knowledgeable. My goods have just been packed, so have not experienced shipment and receiving it in Holland, but believe it would be also very positive.
pro
Price
Moved from Johannesburg South (South Africa) to Hilversum (The Netherlands)
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[name removed by Sirelo] bubbly personality infected us from the get go. He's advised us through chopping and changing our minds, skinning down multi moves, bulking up smaller moves. He's taked the turbulent waters in his stride with good humour , compassion and advice all along the way. We're one move down, one to go, which I'm sure will continue in stride.
pro
Flexible
Moved from Sandton (South Africa) to Venice (Italy)
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From the first discussion with [name removed by Sirelo] at SA Relocations we have had the most efficient, caring and helpful service. She guided us through the process and remained helpful and positive despite us having to keep delaying the shipment while we wound up our affairs.
Once the big day arrived [name removed by Sirelo] and his assistant calmly and efficiently closed up our boxes. Accounted for everything and we're on there way in the space of three short hours.
We highly recommend SA Relocations to anyone making the big move abroad.
pro
Helpful
Moved from Malelane (South Africa) to Dublin (Ireland)
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Quick easy, very professional.
Movers were very experienced in packing my things for transport and were extremely efficient.
Moved from Edenvale (South Africa) to Gothenburg (Sweden)
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I would like you please to bring it under your managements attention that the team you sent me, captained by [name removed by Sirelo] was incredibly professional and a true ambassador for the company. They were exhausted but continued to bend, wrap and load heavy items. Just to wave me goodbye with a big smile on their faces. They worked tirelessly non stop until everything was finished. [name removed by Sirelo] is an excellent asset to your company and should be treasured. Thank you to [name removed by Sirelo] for all your assistance and holding my hand through this uncharted waters. I am thoroughly educated about shipping goods overseas now. I have confidence that my shipment will arrive safely in Texas. Thank you and God bless. Theresa Swart.
pro
Professional, competitive pricing, excellent customer service. Responsive to any form of contact
Moved from Cape Town (South Africa) to El Paso (United States)
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We loaded our container in Sept 2021 - we are still waiting for dates from the supplier to ship - with very little communication and intention to provide us with support. We have had to pay an additional fee because they have after months of moving out the 'promised shipping dates' now suddenly concluded that we apparently owe them more money over and above what we've already paid before they will ship our goods. After payment, they have now gone completely silent, and still no shipping date and even less feedback. I would like to warn ALL prospective customers against this company as it feels like a sham and a fraudulent trap! For your own sanity and to reduce the stress of relocating avoid using them at all costs! it has been a nightmare dealing with them! They are all promises and no delivery! It feels like we are in a hopeless situation with no positive outcome at this stage.
pro
They are very good at selling their promises
con
They don't deliver a service once you pay
Moved from Cape Town (South Africa) to Adelaide (Australia)
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[name removed by Sirelo] and the team arranged a pick-up at our house in Great Brak River on quite short notice. The team arrived early and that was absolutely perfect for us. I had a final delivery and they waited patiently.

The team, [names removed by Sirelo] were absolutely outstanding and professional throughout. Very tidy and hard workers. A team to be proud of!!
pro
Dedicated and perfect packaging
con
None
Moved from Groot Brakrivier (South Africa) to Algorfa (Spain)
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Compliments and thanks to the team who assisted me with the shipping of my goods from SA to Canada.

Big THANK YOU to [name removed by Sirelo] who went above and beyond to assist me and helped make the shipping process easy and hassle-free. He was always available to answer any questions I may have. I could contact him directly, even via text, and even went as far as assisting me with an alternative to complete the necessary documentation when I encountered issues with the online process. He took a personal interest in me as his client and was friendly and helpful in all our interactions.

The team did a good job with the packing. They, too, were friendly, professional and even tidied up once the packing was done.
Shipping took longer than expected, but that was due to harbour and trucking issues in Canada at the time. Nevertheless, I received my shipment in good condition and found nothing broken.
I would definitely recommend SA Relocations and will make use of their services in the future, should the need arise.

Lucille Carolus
Moved from Johannesburg (South Africa) to Edmonton (Canada)
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From the minute we made contact, SA Relocations has been nothing short of professional and outstanding every step of the way. From [name removed by Sirelo] our point of contact, to the packing team, and even the management of our account. Never mind being highly rated in their respective field, I would go so far as to say that SA Relocations is one of the best companies I have dealt with across the board in terms of both customer service and service delivery. I would recommend the SA Relocations team a hundred times over. It's 10 stars from us!
Moved from Cape Town (South Africa) to London (United Kingdom)
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I used South African Relocations to move from Johannesburg to Limpopo in January 2022. My moving date had to change 3 times before the actual move and the company was amazingly helpful every time I changed the date. The staff were helpful, calm and kind to me. And, when I actually did the move the men who packed up my house were efficient and it seemed that no request I made was a problem! When we finally got to Limpopo the next day the movers quickly got me up a very hazardous mountain road to my new home. They laughed a lot and were so friendly and helpful and within 4 hours all my goods were placed where they needed to be! Just so amazed at how great the service was from every South African Relocations staff - would not hesitate to use them again!
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all positive
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no negative
Moved from Johannesburg (South Africa) to Morebeng (South Africa)
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Highly recommended. They simplify things for the client (which takes loads of stress off you at critical times when making such a move), and I found them to even go above and beyond! Competitive pricing too! SA relocations helped me relocate from South Africa to UK (household belongings and my pet). Every touch point throughout has been highly professional, regardless of whichever employee you interacted with - from the consultants [names removed by Sirelo] assisting with all comms on the pet & container, to the staff assisting with assessment, packing etc. In fact, [name removed by Sirelo], who was looking after the collection, went out of his way to make sure I was able to quickly and easily rectify an issue that was my fault (and I know that brought lots of complexity to his team!). [names removed by Sirelo] both communicated clearly and the right info at the right times to keep me updated whenever I needed (at times it was as if they ready my mind). I never needed to chase up anything. Pet arrived safely in UK, on time, and is doing great - the level of detail and support provided to the client throughout this is truly commendable and I'd definitely recommend strongly considering SA relocations for your pet / household goods removal. My household goods are currently en-route in container, and hopefully their partners in UK are as professional :) But take nothing away from the top service provided by SA relocations to this point - as a client I could ask for nothing more than what was delivered by their team!
Moved from Durban (South Africa) to Liverpool (United Kingdom)
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Their sales people were fabulous. Their online process is also easy to use.
The moving team was the best. Very professional and on time.
pro
Warm sales and packing teams
con
None so far
Moved from Midrand (South Africa) to Salmon (United States)
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Went over and above Fantastic group of movers brought our 'stuff 'and drove for 2 hours to get it to us at our new address Cant speak more highly at a VERY stressful time
pro
very very helpful
Moved from Plumstead (South Africa) to Aurora (South Africa)
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The movers on the day were very helpful and handled our furniture with great care. We have got a few heavy and bulky pieces and there was no damage to anything.
pro
Communication from Brendon was excellent, even after hours
pro
Very well qualified and helpful workers on the day
con
We waited a bit for the Finance Dept to confirm receipt of payment, which was quite frustrating
Moved from Midrand (South Africa) to Centurion (South Africa)
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I would give less stars if I could.
The main problem I have is you have to pay in advance. Once you've made payment, you're completely at the mercy of their complete inefficiency.
Cost went up 30% from original amount quoted - no choice but to pay as they have already collected your goods.
Goods were collected in mid-April and I'm still waiting for the goods to be packed and shipped (10th June)......again, nothing I can do about it.
If you have ANY opportunity to use another company, please do. SA Relocations will always quote cheaper, as they just add expenses later on their 'stack test'. Bunch of crooks, giving the shipping industry a bad name!
Moved from Durban (South Africa) to Dumfries and Galloway (United Kingdom)
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I recommend SA Relocations hands down for any moving requirements
Below is my official email to SA Relocations HQ

'I would just like to take the time to thank All involved with our move /relocation of goods from Pretoria to Cape Town.

I can't remember when last I have recieved such professional service from a company. While my wife tells me from the arrival of your team in Pretoria to assist with the relocation of goods and the moral support given by the whole team but in particular one of your support crew Mr{name removed by Sirelo] to her while loading the container ,during that stressful time for her,she can't stop singing thier praises for there professionalism.

I want to extend the same thanks and praise to your cape crew that arrived onsite to offload the container .I think what impressed me most was way your crew in Capetown arrived ,they presented themselves by name they were all neatly dressed ,and knew exactly what they had to do and carried themselves out very professionally ,even to the degree where my wife asked where [name removed by Sirelo] was to where Justice your Driver pulled out his phone and called [name removed by Sirelo] for my wife to speak to.

You don't get this kind of service anymore ,I would like to say ,I am very very impressed with the whole experience recieved from your company .

Please extend my thanks to all involved in our moving experience .

You can be proud of your services offered ,you have a top class operation going there. Look after the crews you have as one can see the dedication and pride in thier work .

I will not hesitate to recommend your company to anyone needing your services.

Please feel free to give me up as a reference to any future clientele,that might be considering using your services .I will be more than happy converse with them.

Please convey this message to your management and work crews.

Thank you once again

Allan BREDENKAMP '
pro
Professional
pro
They know what they are doing ,and do it with pride
con
I'm really battling to find find some negative say
Moved from Pretoria (South Africa) to Cape Town (South Africa)
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From the time our sales consultant made contact with us, they were helpful and super informed, especially when keeping us in the loop about the terrible shipping conditions at the moment. The collection team were amazing, and tool great care of our goods. HIGHLY RECOMMENDED!
pro
Professional
pro
Communication
Moved from Cape Town (South Africa) to London (United Kingdom)
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After the Carte Blanche insert of 29 May 2022 on ligistical nightmares of other international moving companies our stress levels went up and was worried about our furniture being shiped to Dubai with another shipping company - South African Relocations.

After a site visit to the Centurion Warehouse/branch to put our mind at ease we were very impressed with the matriculous systems and check points they have in place to make sure every item will reach it's destination.

Great cutomer support from the moment we arrived. We were Impresed with their process. The team are really informed and will go the extra mile to make sure we are informed all the way at every stage.

I would recommend South African Relocations.

Look out for my review once my furniture arrive in Dubai.
pro
Updated communication
pro
Great systems in place
con
No contol over space on shipping time lines
con
No control that direct line frim Caoe Town to Dubai was cancelled
Moved from Centurion (South Africa) to Dubai (United-Arab Emirates)
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So far everything has gone smoothly. [name removed by Sirelo] has kept in touch weekly with updates. Team who packed up the house were efficient and professional.
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Great service
Moved from Kempton Park (South Africa) to Glasgow (United Kingdom)
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South African Relocations are a professional, friendly company who go the extra mile in assisting at a very stressful time during emigrating to another country. We can only sing their praises for such a stress free experience. [name removed bySirelo] was amazing! He was always on call, any time of the day, to help with any of our queries, frustrations and fears. His professional and friendly approach really helped make the transition easier. His team arrived on time, were friendly, skilled with their packing and neat and tidy once they were done. A pleasure to deal with.
pro
Friendly
pro
Professional
Moved from Johannesburg (South Africa) to Milton Keynes, England, United Kingdom (United Kingdom)
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I was recently the coordinator involved in a sizeable and complicated move from Johannesburg, South Africa to England, United Kingdom.

From the beginning, [name removed by Sireo] and the team at South African Relocations put my anxious mind to rest with their efficiency and professionalism.

The wrapping and packing team arrived punctually each day wearing broad smiles. They remained focussed during their daily tasks of skilfully wrapping and packing household items with the utmost of care and were an absolute pleasure to deal with.

[name removed by Sirelo] always kept me up to date with the progress and was quick to respond to queries. He was readily available to answer my questions, and nothing was too much to ask. I cannot thank him enough for his expert guidance and the calm way he managed the enormous undertaking

The entire team at South African Relocations proved extremely accommodating throughout the intricate project despite the numerous changes that were made.
Their extensive knowledge of the industry, willingness to go the extra mile and all-round proficiency was remarkable
I can highly recommend South African Relocations for a stress-free move.
Moved from Johannesburg (South Africa) to England (United Kingdom)
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[namae removed by Sirelo] is very professional, regular updates. The guys packing up were very professional and took care packing my belongings. Waiting for shipment date now but so far so good. Very impressed.
pro
Professional
pro
Stress free
con
None so far
Moved from Gauteng (South Africa) to Kilmarnock (United Kingdom)
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They all went over and above to help us with everything, down to the last detail.
From the very first contact with agent, to the agent that came out to access, and the 2 men that packed all our belongings, all highly professional.
pro
Very professional
pro
All staff went over the extra miles with no compliants
Moved from Durban Kzn (South Africa) to London (United Kingdom)
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Terrible Service . Constant extra costs , far above what they quote . Once you have paid you are suddenly forgotten . Take forever to ship your goods !!! They break your goods and then ignore you when you want to claim . Shocking
con
Bad Service
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Mounting Costs
Moved from Cape Town (South Africa) to Berlin (Germany)
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I used South African Relocations and it was easily one of the worst experiences of my life. I would suggest that you avoid using them at all costs. Here are some of the issues I was faced:
• While packing up my furniture, they broke a wall mounted heater in my house and never replaced it.
• I queried an additional fee they sent me after they had packed and shipped our furniture. The additional fee was not part of the terms and conditions and when I queried it, they would not release our furniture from the Port Authorities until I paid the extra amount. I was forced to pay the additional fee so they would release our furniture. I was basically held to ransom.
• Someone else’s furniture was part of the consignment that was delivered to my new address. It has been 2.5 months and they have made NO attempt to collect the furniture that was incorrectly delivered to my house. If there is a Mrs [name removed by Sirelo] out there from Lisbon, I have your Headboard.
• After unpacking all our furniture, there were numerous items that were broken and others that did not arrive at all. Maybe Mrs [name removed by Sirelo] in Lisbon has some of my furniture? In any event, when I went to claim for the insurance I had taken out with South African Relocations, they notified me that my claim was submitted more than five days after delivery so they would not pay out my insurance claim. BE AWARE, you only have 5 days to completely unpack all your furniture or else the large sums of money paid for insurance was a waste of time. QUESTION: who can possibly unpack a 20-foot container in 5 days after arriving in a new country and both parents are working full-time??????
• Mrs. [name removed by Sirelo] in Lisbon, did you get to claim from your insurance for your Headboard that South African Relocations did not deliver?
Moved from Johannesburg (South Africa) to The Hague (The Netherlands)
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Relocating is quite possibly the most difficult thing I have ever done and I am not sure you can ever be quite prepared for all the twists and turns. When we decided to move from SA to the Isle of Man, it was non-negotiable that our two wire haired fox terriers would be joining us on the other side. Finding a logistics company to move your household goods is one thing, but finding one to take the care of your precious furry friends the way you do is another. Looking back I would say the most important thing to look for in choosing, is how the company communicates with you. To this end I cannot recommend [name removed by Sirelo] from Jet Pets and SA Relocation more highly. [name removed by Sirelo] kept in contact with me for months, through a pandemic which meant finding flights and clearance was a general challenge. She did all the extra leg work for me locally while I was abroad, simple things like calling a vet for me when I couldn't. She was organised, clear on the process and patient with all my questions and concerns. Jet Pets quote was also competitive when compared to the rest of the providers and their quote was all inclusive, so no hidden surprises months down the line, holding you hostage. My pups arrived happy and content after a long journey in which I knew exactly where they were the whole time. [name removed by Sirelo] kept in contact with me over the weekends and out of office times and even when she was on leave. To this end I feel like she became our family friend and in what can only be described as a comedy of errors, moving my pets turned out to be the easiest part of leaving SA. Thank you seems hardly enough. All our love, [names removed by Sirelo]!
pro
Communication
pro
Professional and competitive
Moved from Cape Town (South Africa) to Isle Of Man (Isle of Man)
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We used these to relocate our home goods and pet to the UK. The initial service was amazing. But it went downhill the moment our personal belongings were driven out of the driveway! During the riots in SA, we had no idea where our stuff was and got no replies from anyone- they literally just don't care. And you have to make payment upfront... so you are held ransom! We were told we would fit into a 20 foot container only to much later down the line (as in when we were already in the UK) ... find that we needed to have a 20 foot plus share another 40ft container. They never communicated effectively, we keep having additional costing come through and we never received any empathy or comms or updates. They split the goods for the shared container themselves (even though we asked them to let us choose which they promised to do but never honoured).... we ended up only receiving half a dining room table, half a trampoline etc. in our first load. Horrific! And after my experience, I did wonder if this was intentional so we would not just tell them to leave the balance in SA. We also relocated our labrador - and while they were better on this front, we struggled on the invoicing side as they kept changing prices and making excuses ... including clearance fees which sounded exorbitant. When I queried the rate, I was told it was foreign currency (which translated to 27: 1 .. then the story evolved and there was also bank and admin fees of R2000 to make 1 payment of £300?!!!).

Never-ending stress and us having to fight with them for our own family belongings. The stress was unimaginable ... and their lack of care was beyond anything I have ever experienced. They spin stories where you don't know what to believe at the end of the day and you just end up paying SOOO more! I never want anyone to go through what we did .... recommend you using a more reputable company and paying extra at the time. You know what you are in for, they manage expectations and they will not make a stressful experience that much more stressful than it ever needed to be!! You also end up paying WAY more than they quote you on. There is nothing in me that would ever recommend their services to anyone! It was the most stressful experience of my life (harder than emmigrating!)
pro
There are no positive aspects!
con
Lack of empathy, comms and general care
con
Dishonest! Quote versus actual payment worlds apart!!
Moved from Johannesburg (South Africa) to London (United Kingdom)
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Very professional service. Never had any move so smoothly. Staff are excellent in packing. Easiest move ever!
pro
Professional
pro
Well trained staff
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None
Moved from Pretoria (South Africa) to Milton Keynes (United Kingdom)
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I really hope this message stops a few people from making the same mistake we did. SA Relocations is a big NO NO! Leaving home and moving to a new country is difficult as it is, so having such a terrible experience with moving your goods and pets is just something that you don't need.
We are still waiting for our goods to arrive (its been over 3 months). They also let us down at the very last moment (2 days before) our dogs were suppose to be transported, because they did not do the basic paper work checks.
I highly recommend rather using using SevenSeas for your goods and Pet Port for your animals. Our good are still very far away but at least our dogs are here safely.
con
Over priced
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Unprofessional
Moved from Johannesburg (South Africa) to Wexford (Ireland)
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The guys on [nameremoved by Sirelo] team, you rock! You were patient, incredibly friendly, helpful, not to mention strong, and their coordination was seemless, 20 out of 10 guys, thank you for making my day seem so easy and hasslefree, I will definitely recommend you guys to all friends and family, well done guys..... Awesomeness!
pro
Great attitude, good coordination, friendliness
pro
Helpful
Moved from Centurion (South Africa) to Cape Town (South Africa)
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Absolute disaster!!! Stay away and prevent yourself a whole lot of pain. The list would be to long if I had to list them all so below some salient points that I can prove by way of e-mails and WhatsApp message and other correspondence.
1) Under quoted – now I know this will be disputed but the fact is that I was originally quoted for a 40’ high volume container and this was adjusted when Pickford’s said they would fit it into a 40’ standard container. I was then told if Pickford’s can do it then SA relocation would be able to do it as well and the quote was adjusted to a 40’ standard. A week after the goods arrived at the warehouse, I was told that it would not fit in a 40’ container. Understanding that this was possibly a stretch in the first place I said I would accept the 40’ high volume originally quoted, only be told that it too would be insufficient and that I would have to take another 20” container at and additional R183000 cost. I have all the e-mails and correspondence to prove this was the case.
2) 11 months delivery. Now I understand that covid did have an influence and would have accepted reasonable delays, but 11 months is excessive!
3) The worst of it all is the is the lack of communication. Total “radio silence” and communication blackout! I literally had to hound SA Relocations for any information and only received a lot of empty promises. I got hold of the MD [name removed by Sirelo] once and then he too became a ghost.
4) 2 Rate increases within the space of 3 months of each other. How is that possible? Which lead to an additional R46560 -00
con
Dishonest
con
No communication
Moved from Pretoria (South Africa) to Sudbury (Canada)
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[name removed by Sirelo] from SA Relocations was amazing. She kept me updated on the process and they were on time with both pick up and delivery. Extremely professional. Although their quote was not the cheapest it was by far the most reliable company I have ever worked with and my furniture arrived all in good order with no breakage or damage. Will recommend them to anyone
pro
Reliable
pro
Professional
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none
Moved from Brackenfell (South Africa) to Boksburg (South Africa)
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The only review you need to read...

I'm not going to tell you my whole story - it's nothing different than any of the other bad reviews. I just want to warn you about a possible catch.

No questions asked, your stuff will be damaged. You have the option of taking insurance which is some insane amount of money. Should s%!t go south (and believe me they will) you can claim back from them. The catch is that you need a quote on repairs with photos submitted to do a claim - but everything must be submitted within the first 5 days after delivery.

Now I'd rather sit and wait for santa to bring me a present before believing that this is possible. Might as well take the insurance money and spend it on a potato masher because believe me you will have some boiling potatoes by the time your newly decorated items arrive.

Consumer protection law in RSA - don't even bother. The fact is that business contracts are set up so perfectly that no matter the outcome, the most worth you had for your money was just before you've paid for this 'service'.

SA Relocations - I'm going to coin your phrase right back at you:

'Have a blessed day'.

Okay glad I could get that off my chest. Let's move on. Anyone need scrap wood? It used to be a TV unit...
pro
Good website and user friendly interface
con
All good aspects does not matter if you fail to deliver on your core business.
con
It's all about your money
Moved from Pretoria (South Africa) to Stellenbosch (South Africa)
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I would recommend SA relocations to anyone moving to New Zealand. We were treated fantastic through the whole move.
The team packs the furniture like a baby wrapped like a burrito in a nestle cloth. Fantastic!!!!

Quick process signing up, payment easy 7 days before the move. The team who came to pack, they are machines. I would recommend anyone moving overseas to ensure that you know what is going and what is leaving.

Shipping kept us up to date very well. [name removed by Sirelo] is very kind to us when we call them.

Had a claim to be made, which was a clay pot. But it was below the excess. So we did not go any further.

A very smooth move for a full container from South Africa to New Zealand.
pro
Shipping stays in contact with you when your container is on the water all the time
pro
Agent came to see us at our home.he drove one hour to see us
con
Expensive to move to New Zealand in general
Moved from Langebaan (South Africa) to New Plymouth (New Zealand)
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While our goods were packed more than a month ago, the timeline for it actually being shipped keeps changing. We were initially told that it would take 10 to 12 weeks door to door now were being told 14 weeks. It seems like the company is just trying to make more margin by finding the cheapest possible shipment. They also seem to be delaying it on purpose as we're doing a 2nd shipment hoping to save costs. We told them explicitly that we did not want them to delay shipment to wait for the next lot, but clearly this is what they are doing. Sales agent is also not returning our calls
Moved from Cape Town (South Africa) to Prague (Czech Republic)
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We are very happy with the service recieved with our pets and our furniture.
Our 2 doggies arrived beautifully safe at their new residence.
The team packs very good as nothing was broken when opening boxes on arrival!!

The shipping took longer than promised. But [name removed by Sirelo] kept us up to date and explained why. Which we understood and had no problem with. As it was not in their control. Overall. Very happy with everything.
pro
Price
pro
Communication
con
Shipping took longer than expected
Moved from Centurion (South Africa) to Sydney (Australia)
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[name removed by Sirelo] who assisted us in the process, was professional. The team were on time to collect our deliver and very friendly. Our items were handed with extreme care. As we only had 51 boxes to be transported to Malta, [name removed by Sirelo] kept us informed of where our items were. The agents in Rotterdam and Malta , also kept us in the loop. We received our goods and everything was in excellent condition.
pro
Professional
pro
Communication
Moved from Honeydew (South Africa) to San Pawl Il-baħar (Malta)
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SA Relocations keep me well informed on the processes of my move and went out of their way to assist me. The teams were friendly, curteous and very helpful.
pro
Listening to concerns
Moved from Umdloti (South Africa) to Swellendam (South Africa)
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From the quotation up to the delivery of my shipment. They were professional but let you feel like family not just another customer. My boxes and furniture where rap with the uttermost care. Thank you that you make what suppose to be a stressful experience a wonderful experience.
pro
Professional and carefully shipping and packaging
con
No negative aspect
Moved from Krugersdorp (South Africa) to Hentiesbay (Namibia)
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From start to finish everything was easy and with no worries!!! Staff that helped with packing etc. extremely efficient!!!
pro
Efficient
pro
Professional
con
NONE
Moved from Centurion (South Africa) to Kloof (South Africa)
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Response of
Hi K.V.D.M,
Thank you so much for your lovely review! We appreciate your kind words. I hope you are enjoying your new home
Warmest regards
Management
I rate SA Relocations (MINUS)-10, PLEASE ! WHATEVER YOU DO, DO NOT USE SA RELOCATIONS, EVER !!!!!, because they never pitched up for the move.
On the morning they were supposed to arrive to do the packing of my household items, they were late, and when I phoned to find out what time they will be there, the operator said she'll get someone to phone me back. After maybe an hour, the consultant with whom I worked with since the beginning [name removed by Sirelo] phoned me and told me the terrible news that they never registered my booking for the move from Moreleta Park to Midstream on their system, and as a result they are fully booked now and cannot do the move anymore.
This was the day before we had to move out of our old house. I couldn't find another moving company at such a late date as they were all fully booked, and we had to rent a trailer and handle the move ourselves.
THEY ARE UNRELIABLE AND UNPROFESSIONAL !!!
[name removed by Sirelo] promised me the moon and how smooth our relocation would be if we chose SOUTH AFRICAN RELACATIONS, BUT WHAT A LOAD OF CRAP ! SAVE YOURSELF THE STRESS AND PICK ANOTHER MOVING COMPANY !!!
con
DANGER
con
DISAPPOINTING
Moved from Pretoria (South Africa) to Midstream (South Africa)
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Response of
Hi R.k,

Thank you for your review.

I am incredibly sorry about the above.

I have tried to find out from all our sales representatives and Managers, about the situation. However I cannot find an quotation acceptance form, invoice or payment linked to your profile or details. A


Kindly please would you be able to get in touch with me as soon as possible on [email protected] and inform me your Client ID number so that I can please look in to this urgently for you.


I look forward to hearing from you.
have a blessed day further.
Warmest regards
Management
Please DO NOT USE this company or any of their affiliates for international shipping or relocation. You will end up with an Extremely traumatic experience. Read all the reviews on the company carefully. This company does not offer anything close to a door to door service. What they really offer is a shipping service out of South Africa. And then hand you over to their local contractor who in all likelihood will charge you and arm and a leg before your goods get to their final destination. Relocations South Africa takes no responsibility for anything that happens to your cargo once it leaves South Africa. You are pretty much on your own, and with full exposure to all costs associated with getting your cargo to its final destination. Check their terms and conditions carefully. I strongly advice anyone looking to do international shipping to stay away from this company. Instead, find a reliable local clearing agent in your destination country, and ask them for recommendations of which relocation service you should use in South Africa. This company says it offers a door to door service. Beware, do not deliver anything close to a door-to-door service.
con
Bad communication. Do not take responsibility for anything that happens to your cargo outside of South Africa
con
You will end up paying over 30% more in costs (excluding duties) on top of whatever you’ve paid to them.
Moved from Johannesburg (South Africa) to Lagos (Nigeria)
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Response of
Hi V,

Thank you for your review.

I am very saddened to read the above, we went out of our way to try and assist you with your situation in Nigeria.

With regards to the extra charges. Our agents advised you about the port congestion which was taking place at the port. Unfortunately, this is out of any companies control. These invoices that were sent for the container delays was not from ourselves or the agents, but from the port. We unfortunately cannot control the port congestion, and trust me, if we could we would. As we don't want our clients to have delays and charges to them from the shipping lines/ ports. As of course it creates client frustration and anger towards us.

With regards to the door to door service, we do offer door to door service. As the area you were moving to in Nigeria was such a dangerous area advised by our agents as the container arrived, they offered to deliver to your door with unmarked vehicles, as the area where you wanted delivery was such a high risk area, however unfortunately you declined delivery with these vehicles.

As we kept trying to assist you, you then advised my shipping manager to not make contact with you anymore, as you did not want to our assistance anymore. As we have tried nothing but to assist you as much as possible.

I am very sorry that you were not happy with your move, however in this situation which was not in our control we did try our utmost best to assist you and solve the problems on hand. But is am very apologetic, as moving internationally is one of the most stressful things one can do.

Please feel free to contact me if I can assist you with anything else [email protected] .

I do hope you have settled in your new home.
Warmest regards
Management
VERY DISAPPOINTING & COSTLY. Although the actual physical team that delivered were good, we were not advised well by SA Relocations or kept up to date with what was going on. What began as a quote for R140 000 ended up costing us R170,000 for the move PLUS 7,300 Euros (+- R140,000) for customs that we should never have had to pay if we had been advised and guided properly.
pro
The delivery team were extremely efficient , helpful
con
Very poor guidance , lack of information & not being kept up to date of what is going on
con
Cost
Moved from Johannesburg (South Africa) to Alvaiazere (Portugal)
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Traumatic experience. Lots of damage and nothing was wrapped properly as it was promised and paid for. Very unhelpful and ignorant company. 1 star is way too much for a rating. Avoid and go for a better known moving company. Surprised there is any good ratings here.
con
Incompetent
con
Ignorant and don't care about service and goods
Moved from Midrand (South Africa) to Somerset West (South Africa)
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As of the start very friendly and clear. They provided a quote within 24 hours. Even after I had to postpone in, due to Covid-19 lock-downs, they were very easy to catch up with.
The collection in Paul Roux, FS was very pleasent (great staff they have) and quite quick, all coordinated by an fantastic manager, due to very accurate response and communication. Even after I requested to make a 50% down payment instead of the full amount, they were very flexible in acceptence. To be short, I will hire them again in case of a movement.
pro
Quick, clear and reasonable in price
pro
Fantastic management and staff
Moved from Paul Roux, Fs (South Africa) to Eindhoven (The Netherlands)
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Worst experience ever, bad communication, always pushing you to another member of the team. Never call back.

They CEO reached out but never called back.

7 months and still no goods
con
Everything, still don't have goods
Moved from Pretoria (South Africa) to Dubai (United-Arab Emirates)
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I had a lot of Paintings, ornaments (stone and wood), and delicate items. That`s why I appreciated the agents assurance that these specific Items will all be placed into special transport crates to ensure nothing will happen to them during the relocation.
I arrived two month after the container in Germany and started to unpack the boxes.
There was not one 'special' transport crate. Everything was packed into card board boxes, wrapped with packing paper. Delicate stone ornaments were wrapped in paper and stuck upside down into a box that was already containing other items out of wood / metal. The highly qualified packing crew appears to have been picked up on the side of the road. So far 40 % of my items are broken / damaged that they cant be repaired. I submitted a claim to the insurance dep and have not received a response in 3 weeks. I contacted the agent to inform him about it and forwarded numerous photos. He said he will take it further and follow up but no response as yet. When I initially suggested to pack specific items, he stopped me from doing so, because only if the things are packed by their crew and in the promised special crates could the ensure the goods arrive safe. I am absolutely disappointed about this kind of service .
pro
Agent was friendly
con
Packing materials promised were not used / supplied
con
Packing crew has no knowledge of how to handle / pack delicate / breakable items
Moved from Magaliesburg (South Africa) to Braunlingen (Germany)
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Open communication by Sales person, flexibility to move packing dates, Professional packing team, fast and efficient response to queries from Sales person, no fuss and kept the huge task simple, well done [name removed by Sirelo]
pro
Kept what I thought was a huge emotional task very simple and did not complicate the process and service offer.
con
Long current delivery period however under circumstances, not controllable
Moved from Benoni (South Africa) to Hampshire (United Kingdom)
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Very professional ,everything arrived on time and in good order. Guys in Johannesburg were working very hard and finished everything in a record time. They warned us that they may arrive a bit later ,but they were on time.
In Hermanus unloading was smooth and very professional ,without any damages.
Moved from Johannesburg (South Africa) to Hermanus (South Africa)
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I used the company to move my goods and was so impressed that I asked them to relocate my two German Shepherds. The service is outstanding. They needed to board for 12 days and again in Jbg. [name removed by Sirelo] first of all at the beginning of the process tried to resolve a problem with their rabies certificates with the State Vet. From the time they fetched them she kept me up to date, sent me photos and videos of them playing at the kennel and kept me informed along their journey. When it seemed their flight might be embargoed, she immediately got quotations from alternative airlines. Luckily they could take their KLM flight to stay over at dog heaven in Amsterdam. The prices are competitive with other service providers. I'm jolly glad I chose them. Same with my goods and chattels. All arrived in one piece, on time and we had excellent service and advice from that side of the business.
Moved from Cape Town (South Africa) to Lisbon (Portugal)
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My stuff was packed in july 2019 in pPRETORIA. At the moment it is still waiting to be placed in a container. I understand the riots in Durban but the feedback that I get from you is not sufficient
pro
Bad communication
pro
I like [name removed by Sirelo] few emails
con
Feed back is terrible
con
Feedback in nil
Moved from Lynnwood (South Africa) to Portland .texas (United States)
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Prompt , pleasant, helpful, willing, and went an extra mile. They were patient with us and offered extra help.
Moved from Willow Acres Estate (South Africa) to Equestria, Pretoria (South Africa)
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Taking into consideration that I don't have my goods as yet I can only comment on planning service and excellent wrapping and pick up - all was efficient and careful pre-move prep, Great service.
pro
Attentive and caring service
pro
Excellent and careful wrapping and boxing
Moved from Johannesburg (South Africa) to High Wycombe (United Kingdom)
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DO not use this company for international moves. They promise the world, and do not deliver what was quoted for. They sell insurance but do not provide policy documents. Company is made to look massive but is run by husband and wife, so the ball is passed from one side to the other while you are left with mayor damages and costs. If you want to have your International move delayed, be stuck with mayor damages and have your container mixed up with other movers go ahead. Make sure you get all the promised made by this company in writing as the word of any of their staff is worth nothing
con
sell services but don't deliver
con
you are passed from one person to the other
Moved from Hartbeespoort (South Africa) to Nijmegen (The Netherlands)
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No communication for 5 weeks after our goods were packed. No customer service. Chased us for the sale and following that we’re not interested in any service. WOULD NOT RECOMMEND. I have no idea where or when or if my household will arrive. Only adds stress to a move.
Moved from Johannesburg (South Africa) to Buckinghamshire (United Kingdom)
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They packed our entire household and never ever delivered! They dont even answer e mails. Criminal
con
Daytime robbery
con
no tracking number, they just steal
Moved from Cape Town (South Africa) to Santa Cruz Tenerife (Spain)
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They came to give a quote personally not over the computer.
They use containers which are packed at your place sealed and delivered as a unit. On arrival you have to personally open the seal. Very secure. No sharing of trucks.
pro
Scure container ...sealed.
Moved from Roodepoort (South Africa) to Ballito (South Africa)
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Excellent, hassle free and [name removed by Sirelo] was amazing, patient, helpful and understanding. The whole excercise was stress free and I have no hesitation in recommending SA Relocations to anyone who is contemplating an international move. Have absolutely no negative comments to make,
Moved from Velddrif, West Coast Cape (South Africa) to London (United Kingdom)
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The guys were friendly and helpful. Everything went good. The driver contact me to give me an update on the transfer.
Moved from Bluff (South Africa) to Sasolburg (South Africa)
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They packed my furniture beautifully and were very helpful. It was in store for two months in Cape Town and I was kept in contact as to when it left Cape Town and arrived in England. It was then delivered to my house on the day I requested and all the packaging was taken away. The whole quite complicated move was very well handled and stress free.
Moved from Cape Town (South Africa) to Ely (United Kingdom)
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International move. Initially pleasant. Representative we dealt with left the company. Upon receiving container- lots of damaged/broken items(beds, dressing table, mirrors, frames and smaller items). Undelivered large items containing electronic items and new phones. Showed sim cards with other user on whatsapp profile. Nothing done about it.
In fact do not want to pay out insurance claim despite having all documentation- we have hard copies of and have paid for insurance(amount to pay must come from somewhere- normally itemised list of contents).
Things can break but when companies after having received payments as they request it, deny and don't pay out when needed is unprofessional and poor service.
Please be careful. Would never use or recommend them to anyone.
Moved from Pretoria (South Africa) to Melbourne (Australia)
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SA Relocations was very professional from the start. All our furniture was moved without significant damage (only one small glass panel from a side-table was broken and they immediately informed us of the damage). The movers arrived on time on moving day and they really went out of their way to put everything in their place at the new home. The only downside was the communication before the move - we had to contact SA Relocations every time to find out what the next step is. After we accepted the quote online, there was an error in the system and we only found out about that when we called them a few days later.
pro
On time
pro
Movers were very professional
con
Website did not accept the quote correctly
con
They did not always call back when they said they would
Moved from Pretoria (South Africa) to Pretoria (South Africa)
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Was by all accounts a good move!
Rather hectic especially if your last move was 20 yrs ago so would say all went mostly smoothly.
These guys work fast and are good at packing the truck snugly! Only a few minor broken items but heck if you moving a full house in a short space of time it would be quite unusual not to at least get 1 or 2 broken glasses especially if you packed and not the movers - so cant blame them ;-).
They were not the cheapest but came very close to other quotes and they came off more professional than the others.
Only thing I would suggest they should give a better idea to customer about readiness. We thought we would have time to pack last minute things while they start - you have no time, rather be 100% ready as they move fast once they get started.
Thanks SA Relocations you and your team did a good job!
pro
Efficient & Trustworthy
pro
Staff were pleasant & helpful
con
2 glasses, 2 plates & oil heater wheel broken
Moved from Sandton (South Africa) to Benoni (South Africa)
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The process was a seamless and trouble free one from beginning to end. From the helpful and amazing service from [name removed by Sirelo] to the guys who did the packing and collection to the ability to track the ship to the final delivery arranged by [name removed by Sirelo] and done by [names removed by Sirelo]. Everything was amazing and the people have been fantastic with service and keeping us up to date.

I most certainly will be happy to recommend South African Relocations to anyone looking to ship goods overseas.
pro
Constant Communication
pro
Excellent Service
Moved from Cape Town (South Africa) to Brighton (United Kingdom)
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I really do not want to go into detail because there is an answer for everything no matter what the real thruth is. The truck overnight in front of our gate for off loading the next day and we suspect the news spread of new residents that moved in. 3 Days later we had a armed robbery and we can only thank the Lord that we are alive.
Moved from Doringkloof. Centurion (South Africa) to Parys (South Africa)
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good communication and service from the company. Kept us informed and packers did good job as well as unloaders at destination.
pro
Communications are excellent
pro
On time on the date and kept us informed of delay on delivery. Sent extra help to unload due to late arrival of container at destination
con
some items of art specially packed by the company were damaged in transitmpany
Moved from Fourways, Sandton (South Africa) to Cape Town (South Africa)
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Best move ever! Friendly helpfull staff that took care of everything. Reasonably priced. Thanks guys.
pro
On time
pro
Took care with moving stuff
con
Some special wrapping not done as per quote
Moved from Randburg (South Africa) to Pretoria (South Africa)
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They were very approachable throughout . The actual move was done on time, without any hassles whatsoever.
Moved from Sandton (South Africa) to Sandton (South Africa)
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Everything was perfect. What more can i say? Price, communication, packing, delivery, documentation all perfect. The staff are wonderfully kind, patient, trustworthy and informed. This helped a lot since we were very stressed about moving, and during Covid.The packaging was top, nothing broken! I most definitely recommend them. Thanks [Name removed by Sirelo]!
pro
Everything.
pro
And Everything else. 100%
Moved from Capetown (South Africa) to Delft (The Netherlands)
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Relocating is a very stressful process, however we made contact with South African relocations and FROM THE START , It was made easy, the representative [Name removed by Sirelo] was an absolute gentleman, he completely took us across the board as to the full process, empathy, understanding , making it easy and most important was consider it done... from the beginning to end the team was exceptional , kept informed along the process and rest assurance was an absolute pleasure to deal with the team.... keep up the good work team.... you guys are amazing

[Names removed by Sirelo]
Moved from Johannesburg (South Africa) to Gosborne (New Zealand)
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Everyone there is very helpful and kept in communication with us the entire time updating status and coordinating drop off at our house. Our American shipping company messed up the paperwork but these guys went above and beyond to help in every possible way. Great job.
Moved from Renton (United States) to Pretoria (South Africa)
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Definitely not the best packers. They never heard of wrapping each item individually. They “mass”wrap porcelain. Carpet not well sealed against water. Arrived rotting and wet (no insurance payment because it was not specified). Silver tea-set handles and lid broken off . The packaging is a HUGE problem with this company AND THEY DO NOT TAKE ANY RESPONSIBILITY.
pro
Arrival in Edinburgh worked well
con
No idea of packing
Moved from Somerset West (South Africa) to Edinburgh (United Kingdom)
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Congratulations SA Relocations & [Name removed by Sirelo]!!! What an awesome experience we have just had with your company! Our 20 x Foot Container has arrived in Ireland intact!! Having heard of some containers arriving abroad with great damage to goods, we were anxiously awaiting to see what damage we may have incurred, only to find one glass had cracked! This positive result can only be accounted for by the the excellent packing expertise your company provided. Your packing staff were such a delight to have in our home, seeing them treat our loved items with the uttermost care! They were simply such a pleasure. From the first phone call made to your offices, the service has been of a professional level beyond expectation. [Name removed by Sirelo]! What a service orientated gentleman you are !!! Available 24/7 to resolve any of our concerns, resulting in making our move such a pleasant and stress free experience. We cannot but recommend SA Relocations to anyone moving abroad and wanting the assurance that their interests will be taken serious! Once again, Congratulations is in order and a heartfelt appreciation from the Burger Family.
Moved from Germiston (South Africa) to Dublin (Ireland)
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SA Relocations helped us fly our beloved kitty Sid from SA to Germany, in trying times because of Carona restrictions and difficulties. Sid arrived safely and on our flight which we have heard is not always very easy to get accomplished at the moment because of Covid.
We are so grateful to [Name removed by Sirelo] at SA Relocations
pro
On time, professional, helpful, always available
pro
Caring, kind, helpful.
Moved from Randburg (South Africa) to Frankfurt (Germany)
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Was working with an Agent [Name removed by Sirelo]. She went above and beyond to make everything easy and worry free. Was excellent service. Thank you so much SA Relocations.
pro
Full service
pro
Easy to get hold of Agent.
Moved from Agen (France) to Ballito (South Africa)
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The company that we chose initially could not help us before we will have left SA. South African Relocations, however gave us an affordable and professional service straight away. They repacked our stuff in the blink of an eye.
pro
Trustworthy
pro
Affordable
Moved from Kimberley (South Africa) to Newtowngore (Ireland)
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Excellent from start to end, our contents were so well packed, we did not have any breakages. We were informed of our containers progress from start to end. Even in the middle of Covid our shipment arrived a couple of days early!
pro
Customer Service
pro
Expertly packed, no breakage
con
Nothing
Moved from Durban (South Africa) to London (United Kingdom)
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their representative went around my property with me so she could be sure about what I wanted to move. she could then price I properly and ensured that when the guys came to move me they had everything that they needed. They were on time, prompt and very helpful and professional.
pro
cost
pro
personal service
Moved from Cape Town (South Africa) to Caterham (United Kingdom)
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We changed movers midway due to liquidation of original couriers. In a desperate attempt to get our furniture back I phoned around got hold SA Relocations.

From the first call they were friendly, knowledgeable and most of all took charge and got our goods into their warehouse within a day from first contact. Upon arrival at their warehouse, the goods were inspected and they made us aware of the fact that our furniture were packed with substandard material. SA Relocations repacked everything.

I was amazed at the speed and efficiency with which they worked, and all their packers were knowledgeable and experienced. Thus far I am very happy with them and forever grateful for finding them in time.
pro
communication
pro
efficient
Moved from Pretoria (South Africa) to Sydney (Australia)
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On collection day [name removed by Sirelo] and his team were totally professional and kept me informed throughout the process. Their packing skills from carefully packaging glasses to creating boxes for bicycles and guitars was amazing to watch.
pro
Professional
pro
Speed
Moved from Cape Town (South Africa) to Brighton (United Kingdom)
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After my Brother in law suggested using South african relocations, I decided you know what, lets just give them a go. They arrived on time on the packing day as they promised and the crew members were very friendly and sooo efficient. All the furniture was wrapped well even the bicycles:) and they also brought some wardrobe boxes to use for my clothes. Our saleslady Sharon stopped by to check on the guys and reassure us and make sure the team was packing the special items as we wanted them to do. Thanks to them to make this stressful move to an Ultra smooth sailings all the way. Recommend to all.
pro
Take care when packing your items
pro
Very friendly and professional team members
Moved from Stellenbosch (South Africa) to Ontario (Canada)
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[Name removed by Sirelo] conducted himself in a perfectional manner from start to finish in all aspects.
From the outset [name removed by Sirelo] answered my many questions in details. He was in continuous contact with me during the whole process. Even during these difficult Covid times the company lived up to their commitments. The packing team who were outstanding in all aspects. They worked tirelessly because of deadlines and everything was packed with care and consideration for maximum packing space utilization into our container. I pleasure to work with. Keep up your excellent work.
pro
Communication
pro
Openness right upfront
Moved from Dolphin Coast/ballito (South Africa) to Pedang Lelang Langkawi (Malaysia)
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If you're planning on moving, just know that it is no picnic! It is so important to find the right relocation agents! Things are stressful enough, let alone worrying about the safety of your personal belongings.

Firstly they were more responsive on Sirelo and by far the most helpful on inquiry. Our International Moving Specialist, [name removed by Sirelo], was exceptional in providing advice, information and keeping us up to date. We were booked for 3 days of packing, Our first day with the packing crew was such a breeze, they came in, got the lay of the land and got cracking. A second crew arrived mid-afternoon to assist and packed two-thirds of the load. We may not even need the 3rd day after all.

I honestly have nothing negative to say about SA Relocations.

Thank you [name removed by Sirelo], Thank you SA Relocations!
You guys are rockstars!
pro
Informative & Helpful
pro
Genuinely Friendly
Moved from Roodepoort (South Africa) to Kildare (Ireland)
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After an initial estimate of our move taking 6 to 8 weeks of moving we arranged for our contents to be collected late January, expecting it to arrive March. It was delivered in June - 19 weeks later!
What was more astounding was that it was after only a response to our enquiry on week 4 that we learned that the shipment would be delayed. This company's communication is very poor, our experience is consistent with many other similar reviews.
Their excuses for the delay were Covid related, but no evidence was provided that this was the case.
After submitting a missing/damaged items claim I received no response.
We have advised friends not to use SA Relocations, and I cannot discourage people more from using them. There are far better movers out there. We could not fault the team that came to pack our stuff, but the service (logistics and communication) from the office staff was really poor and resulted in a stressful and unpleasant experience. Giving them a single star seems generous.
pro
Packing crew were great
con
Communication
con
Time to delivery container
Moved from Cape Town (South Africa) to Ottawa (Canada)
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At first the first in PE were great no problems, then it started. They only informed me once I was at Johannesburg airport that I needed to pay more as the quantity exceeded, so there was a delay in our container being sent. Then once i got no further information from them was contacted by the UK counterpart for further information which they had never given me. That was a rush otherwise my container would not be allowed to be offloaded. The worst still to come, when they can to deliver I was horrified in how so many boxes were damaged and the guys offloading were throwing the boxes around. Once started unpacking, we had so many breakages and damaged property it was scary. Contacted them to let them know about the damages and what they will be doing about it, well absolutely nothing all they have done is ignore emails and there response to how to fix some of the property is laughable (eg. Glue glass back together) it has been almost 2 years and still nothing from them. I would not recommend them at all.
pro
Port Elizabeth ok service
con
Customer care
con
Don’t bother when they have caused damages
Moved from Port Elizabeth (South Africa) to Alsager (United Kingdom)
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Response of
Hi L.C,

I am so sorry to read the experience you had with our us. As we strive to have our clients leave us with a great experience.
Kindly please would you provide with with your name or Client ID as I am not able to locate you with the name on your profile,then I will be able to look in to this and revert back to you very speedily.

I look forward to hearing from you.

Warmest regards
SAR Team
Very professional. Staff treated my stuff with the utmost care. Friendly staff and extereley helpful
Moved from Paulshof (South Africa) to Cape Town (South Africa)
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Response of
Good day,

Thank you for leaving such a wonderful review.

We are pleased that you had such a great experience with us.

I wish you all the best in Sunny Cape Town.

Warmest regards
SAR Team
It has been an absolute pleasure dealing with your company. From the initial meeting with [name removed by Sirelo] to delivery of my goods in Ireland.
Covid19 arrived and threw a spanner in the works for everyone with shipping coming to a grinding halt causing a backlog and delays. During this time [name removed by Sirelo] was always available and kept me up to date as to what was happening. On collection day the packing crew arrived on time, the goods were packed quickly and professionally. [names removed by Sirelo] and all at the office were wonderful and very helpful with ensuring all necessary documentation, insurance and customs clearance was attended to. Any questions or concerns I had were answered promptly.
My thanks and gratitude to you all for making the stress of moving internationally as easy as possible.
Moved from Cape Town (South Africa) to Ardrahan, Co. Galway (Ireland)
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Response of
Dear G.M,

Thank you for taking the time to leave such a wonderful review.

Reading reviews like this just leave our team smiling!

I wish you all the best in Ireland.

Warmest regards
SAR Team.
They were Very professional. Their packers were , well organized along with the foreman. foreman. On time and efficient.
pro
Efficient
Moved from Cape Town (South Africa) to London (United Kingdom)
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Response of
Dear D.H,

THank you for leaving such a great review!

We do hope you have a wonderful future in London.

All the best,
SAR Team
Despite the local Scottish company (avoid Matt Purdies at all costs) being totally inept, they packed my items beautifully . They also chased Purdies and stopped them from reneging on the original unpacking contract. They also chased Purdies daily as they left my container in customs without chasing things up. While I eventually had to step in myself to have goods released as Purdies were incapable of doing so, I had full support from the SA Relocations’s team and wholeheartedly recommend them and would use them again. I was only let down by the company (Purdies - but specifically [name removed by Sirelo] who was supposed to be in charge of receiving my container) in Scotland. However, this despite being out of SA Relocations’s hands, they emailed and called daily trying to provoke some action from Purdies.
pro
Correctly identified fragile and difficult to ship high value items
pro
Were the only company that had correct customs info on shipping “tricky” items.
con
The only negative was the local company who collected my container in Scotland. Totally out of their depth
Moved from Cape Town (South Africa) to Isle Of Lewis, Outer Hebrides (United Kingdom)
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Response of
Dear Cat,

Thank you for taking the time to leave such a lovely review. As we always want our clients leaving with a fantastic experience.

I will most certainly ensure that our team takes the above on board with regards to the agent.I will as well give them through the message.

I hope you have a wonderful future in UK.

All the best,
SAR Team
They were quick when quoting us. The sales person was a treat so deal with. I dealt a few times with [name removed by Sirelo], who assisted the sales person. She was just as lovely. I was supported through the whole move with reassurance. Their packing was great. Everything fit in the container. We received our beloningings with no damages as of yet. We still net to go through a few boxes, but overall I am over the moon!
pro
Packing is very professional
pro
The price is very good
Moved from North West (South Africa) to Palmers North (New Zealand)
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Response of
Hi Debbie,

Thank you for leaving such a great review! I am so pleased that you had such a good experience with us and that you had no damages.

I do hope that you and your family keeps very well in New Zealand.

All the best,
SAR Team
The overall process was very easy and the team handling the move was fantastic. There were no issues or problems. They came and packed everything professionally and with great care for my belonging. Many items double wrapped to protect them. The items were maintained in a safe warehouse until my visa was approved. When shipped we were able to track the container to all locations, its delivery to the port in SC and then to the house. Everything arrived safely and there was zero damage to any items. Highly recommend this company.
pro
Professional
pro
Thorough
Moved from Pretoria (South Africa) to North Carolina (United States)
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Response of
Dear Cornelia,

Thank you for taking the time to leave a review, especially such a lovely one.
We are left smiling after reading your review. I will most certainly pass on the message to my team.

I hope you have a wonderful future in the US.

All the best,
SAR Team

24/07/2020:
Edit/follow up: After posting my review, South African Relocations said that I had left my passport in the container and that this caused lots of these things, including me having to get a new passport and visa (?!). Maybe they mix me up with another client as none of that happened. AT ALL. They sent that blatant lie to Hello Peter, to try to get my review removed (I was able to back up my story with Hello Peter so it's not removed) and now they posted it as reply to my review here on Sirelo. I also noticed how [name removed by Sirelo] posted a 5 star review on Hello Peter after my review. It might be a coincidence that a certain [name removed by Sirelo] works at South African Relocations. Also, further coincidence is that there are 5 five star reviews after my review on Hello Peter in the course of 2 days, where normally there's only about 5 reviews per month. SAR could have asked clients to post, but it's still fishy, especially as one of them is from [name removed by Sirelo].

All this further strengthens my believe that SAR can not be trusted and won't take care of customers if something goes wrong, while also not taking care of them as they should, in my case costing me money.

Note: while SAR has asked me to send my passport to them to attempt to get an exemption of VAT and duties, I had discussed, and agreed with SAR that I wouldn't fall under the exemption and would pay VAT and duties. The courier had been to SAR offices with my passport but no one was there to pick it up. It was thus held at the post office close to SAR offices until we tracked it and they were able to pick it up (Thank you, [name removed by Sirelo]). Nevertheless, I have a second passport I travel on. Also, I get a visa upon arrival, never travelled with one to SA. Again, I don't know where they got the 'passport in container' story. Also, it has nothing-zero-zilch to do with the fact that they messed up, and cost me a lot of money. And now they are lying to discredit my story.

17/07/2024
SAR started the paperwork needed for clearing customs in South Africa way too late, causing my container to be stuck in customs for much longer than needed. This caused much higher costs that were billed to me and for which SAR didn't take responsibility. Also, they communicated several times to me about the arrival of the container, for which I had to fly from the US to South Africa, at one point causing me to have to cancel my flight from USA to SA the morning of my departure: SAR had told me the container was released, then told me the morning of my departure that it wasn't. This was apparently miscommunication from their subcontractor. I then also had to pay extra for SAR to arrange reception of my container at their warehouse, etc. All of this felt like a scheme to get more money in the hands of others, all coming out of my pocket. I would never work with them again.
con
Waited two months to start filing paperwork for customs, essentially when my container was already in SA, causing higher costs that were billed to me
con
Communicated very badly about arrival of container, causing me extra costs in changing flights and warehousing costs
Moved from New York (United States) to Johannesburg (South Africa)
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Response of
Thank you for your review however your are a client of Ziegler Relocation not SA Relocations We did the customs clearance and delivery to your door in South Africa.

The reason for your issue was that you had packed your passport into the container when it left the US and then you wasn't able to leave the US and had to wait for a new passport/ US Visa, Its is South African customs requirements that you must be present yourself at customs in South Africa in order to have your goods cleared duty free, The container was then flagged and stop by customs and the related charges where not covered by Ziegler Relocations and we where instructed to bill to you.
This was my first time dealing with a removal company and I'm happy I chose them. Not only helping me through the process but also making sure I was worry-free. Their patience is inspiring. They also have the best pricing out of every other company in South Africa. Trust me I looked for quotes like nobody's business. Their service was on point and my goodies arrived safe and sound. Thank you to [name removed by Sirelo] patience with me and my never-ending worry.
pro
Pricing
pro
Communication
Moved from Cape Town (South Africa) to Durban (South Africa)
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Half of our shipment didn't arrive in New Zealand, and they still don't know where that half of our shipment is, there's a lot of sentimental and irreplaceable items between the items that didn't arrive. They are very poor with replying to our emails when we email to request feedback. Our shipment also took very long to arrive in New Zealand from when they collected in South Africa. Took 5 months.
con
Communication is almost non existent
con
They lost part of our shipment and don't care
Moved from Pretoria (South Africa) to Wellington (New Zealand)
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Response of
All the items we picked up from your collection address have been deliveries as per the contract and inventory. Our normal delivery shared containers to NZ is 4 months however due to the worldwide lockdown there may have been a small delay which we did our best to reduce. We apologize for this delay.

There is an on going issue regarding some missing items that your husband dropped off at our warehouse and was to be added the shipment after we collected which unfortunately we can not find any records of, however we are working hard to find and reunite you with valued items.
Before the contract was signed and paid for, everything seems fine. Once this was done, the teams were late on arrival to pack. No communication sent to us and we could not reach anyone to assist. The packers then rushed and packed everything up 4 hours later than schedule causing issues with the new owners and travel arrangements for me to the new temporary rental. Rude and sarcastic packers, unhelpful supervisor, rough handling of possessions, then no contact after goods were collected to go to the depot. I had to constantly follow up. No updates and unable to reach the consultant for a long while.
On arrival, items were broken and a mirror is missing. All frames and mirrors were labelled 'mirrors' making it difficult to check against the inventory list which was not even accurate. I have sent 2 e-mails to the company and 3 months later still no reply. We cant claim from insurance as it seems that the item is not identifiable from the inventory list. Still no contact from the company. Utterly disgraceful service.
Moved from Johannesburg (South Africa) to Utrecht (The Netherlands)
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Response of
Dear SA Relo Client.

Due to the 1000s of client we move every year we can not identify you in our system by the M.H initials published.

We take these reviews very seriously and wish to reply, kindly furnish us with your full name.
Its so sad that it comes to this point that i feel people should know about our long and unsatisfied experience. At this point we do not have words, we tried to talk to the manager multiple times and still no feedback or call back. It feels as if everybody in this company that we talk to is untrue and lying.

Very poor communication after the company send us our quote for a 20ft container(SINGLE NO SHARING WE DON'T WANT OUR GOODS TO BE WITH OTHERS SO NOTHING CAN GET MIXED UP.) Our emails states this very well and the person consultant even said its a lot more expensive to do this with our small quantity of goods,our reply to that was it does not MATTER we will pay for the big quote amount. Invoice paid. We were told to let them know as soon as we have our address for our goods to be delivered in the States. We send them an email with updated info the 5th of Jan,we received an email they are waiting for the payment, this payment was done on the 19th of December?I phoned them story after story and we got someone to talk to about our account to get more details about shipping ect. We had to keep phoning them for updates not keeping us updated. Then they lady apologised about the situation and our goods is shipped.

Happy..........
Received an email from imports in the states that our goods should be arriving by..... And it is a shared container!!!!!!!
We paid an enormous amount of money not to use a shared container. I phoned the company to confirm about the shared container, the receptionist phoned me back confirming yes and with a few other peoples goods in the shared container. What??????? Sorry but this is not what we paid for? The manager will phone me back, 5 working days later still no one called, we called again today,then someone else helped us. Explaining to her the situation,she told us that is what they do if all the goods don't fit in one container i stopped her telling her that we did not have a lot of goods at all. They should have informed us of any changes. She said she will make sure the manager will phone me back, he didn't?
Dear Manger i want to know about our refund amount as this was not what we paid for, then another thing we are still waiting for our goods? What if i do not get all my goods or our stuff gets mixed up as we have proof of everything packed and how many boxes ect.

Your phone call will be appreciated.
This is unacceptable.
con
Dishonest
con
Poor communication
Moved from Benoni (South Africa) to Pennsylvania (United States)
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Response of
Dear Madam,

I believe this issue was successfully resolved and all your items arrived as per the contract.

Many thanks for using our services.
My furniture was packed and taken away on 14 November 2019. After 10 weeks, I phonedto check on the whereabouts and arrange for delivery. Initially I got zero response. After a few days it became apparent that the initial contract and documentation had gone missing-and I had to resend it. Remember the full payment was done in early November already. Now, about 20 weeks later, SA Relocations is demanding more payment, since the rand started devaluating recently-taking no responsibility for the loss of 10 weeks! Also demanding the money a few days prior to arrival of the furniture in Athens, putting pressure on me regarding potential further storage fees. Speaking to the handling company in Athens- they have already been paid in full. Reading the contract: it stipulates clearly that I would be held responsible for an unfavourable changing exchange rate IF I WAS THE CAUSE OF THE DELAY.
con
Nobody contacts me to resolve this. Being held hostage.
Moved from Cape Town (South Africa) to Ikaria (Greece)
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As newbies to such a huge move my husband and l were anxious to say the least. No need to worry... every query no matter how small was explained and we were reassured that we chose the people to help us move forward in our new adventure. It feel like a family business that cares
pro
Professional
pro
Reasurrance
Moved from Cape Town (South Africa) to Dublin (Ireland)
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Helpful, reliable, friendly, caring. The day of the move I found the team to be super professional and efficient.
pro
Reliable and cost effective
con
Still waiting for our groupage container to leave south africa
Moved from Cape Town (South Africa) to Auckland (New Zealand)
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Packaging was beyond bad , totally uprofessional undertaken what it looks like by people taken off the Street! About 30% of my glass was broken inc.9mm thick glass shelf , 2 large mirrors, several glasses , glass in various paintings, sevetal plates.Most of furniture also got either dirty or damaged inc beoken off legs of cupboards! U boxes were torallt lost eother stolen/missing in transport inc.Weber braai, 2m long wrought iron hand made statue, nordic walking sticks and many mote!.This compsny is a typical startup therefore to make fast money and riding on the large Wave of emigration they cuting corners Everywhere while charging similar prices to established companies.On top duw to my move to less popular location they took from 27/11/19 when my shipment arrived in Rotterdam till 13/2/20 before they were able to deliver my decimated goods!So beware before u used them and dont fall for smooth talk and great promises as they logo says 'Because we care' it in fact is Because we dont care!
pro
Finally delivered my goods
con
Packaging and missing goods
con
Poor communication
Moved from Johannesburg (South Africa) to Krakow (Poland)
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Very professional looking after our items and delivered in record time as promised. Only 3 items were found broken.
pro
Had good contact.
pro
Reliable
con
Was not prepared for the amount of items, came with too smaller truck
con
Took too long to pack
Moved from Pretoria (South Africa) to Auckland (New Zealand)
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Such a friendly bunch of people I dealt through our international move.
Packing of glassware and electronics was top notch. Items arrived in time and no damage. Great communication and follow ups up with the move too.
pro
price
pro
packing
Moved from Alberton (South Africa) to Houston (United States)
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This company is just awesome in my eyes. I went through all the reviews and I personally cannot fault the company in any way. I moved from Cape Town to the UK in 2019 and received my furniture in 2020 as it was in storage for a while and I felt so at ease through the whole move. The staff is great, awesome actually. Really good at communication through the whole process. The removal guys are very kind and cool guys to deal with on the day when they pack your goods. overall such a good move and I would use them again should I move back or send more furniture.
pro
packing
pro
communication
Moved from Cape Town (South Africa) to Cambridge (United Kingdom)
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Everything packed by 13 December and supposed to head to Durban and onto container ship on the 17th according to our consultant.

Over 6 weeks later and it is not yet loaded onto a container ship yet.

Everyone including the CEO ignoring us at the moment which confirms that there are problems.

Not what you’d expect from a solid company whose tag line is’ because we care’ and my suggestion is you think long and hard about using them
pro
Good consultant (although she’s ignoring us now)
pro
Fair price
con
No communication, even CEO [name removed by Sirelo] ignites is
con
>6 weeks and container hasn’t left yet
Moved from Lanseria (South Africa) to Auckland (New Zealand)
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Response of

Dear Alan,

I have tried to call you earlier to discuss this matter however neither of your phone numbers on file are working.

I just want to highlight a couple of things regarding your shipment that have forgotten in the review of our service today.

1 - We had to apply for ITAC permits for your car as this was not done prior, The ITAC office was closed over the festive period this is out of our control and we had to hold in storage free of charge.

2 Once we received the permits to ship your car, we book the next available crew to load, transporter and container vessel, We submitted your export documents for release and SARS customs red flagged your shipment for inspection at loading.

3 - Again we booked a 3rd loading day at our cost as per the direction of SARS and the container was loaded and sent to port.

Nevertheless your shipment was loaded about 2 weeks ago and your wife who's contact details are in our system has been sent all the details of the vessel, ETA, container number etc. We will continue to keep her updated.

Saying we don't care is rather unfair when in fact we have taken on all these additional cost (storage, staff booked for loaded 3 times, SARS inspection, ITAC permit etc) when in turn should have been charged back to you, Yet we are to be blamed for delays which are out of our control.

I'm sorry that you feel this way about South African Relocations, I would like you to know we most certainly do care about you and all our clients whom we highly value, however there are a number of aspects we do not control in the process and unfortunately this has delay your shipment. Should you wish to discuss this further I am always available on 021 012 5257.

Regards
Kyle
Wonderful company to use. the team took great care of packing our home. Our goods were delivered to us and everything was there and not damaged. We have another storage unit which we are looking to ship in a few months, we will most certainly make use of them again.
pro
Very well priced
pro
the packing is to perfection
Moved from Gauteng (South Africa) to Hanover (Germany)
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We made use of them going to the UK. The team who packed our house was so friendly to us, patient as well.
Our goods came in great condition, everything was there. We only have great things to say about the company. The best part was the continuous communication and fast service.
pro
Communication
pro
Packing
Moved from Cape Town (South Africa) to Yorkshire (United Kingdom)
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Horrific, quote was wrong, still not shipped, i have everything on email if you are interested. Its just been a arduous process and is still continuing
con
Not shipped as promised
con
Quote adjusted 3 times
Moved from Pretoria (South Africa) to Calgary (Canada)
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Response of
Dear E.F

I have tried to call you again to discuss you comments however your number is no longer in use.

I am sorry to read your dissatisfaction in our service, I did explain over the phone last year that we had quoted on 40 odd items and in fact collect over 80 items, I then even gave a discount on the extra items.

The goods did leave South African within 2 to 3 weeks of collection to Canada including transferring from JHB to CPT this is by far quickest shared container service in South Africa.

I would like you to know we most certainly do care about you, Should you wish to discuss this further I am always available on 021 012 5257
What a wonderful moving experience. Not only were they so patient with all my questions, they even went so far as to send a fellow South African to Luxembourg to deliver my belongings. All in perfect condition. Wonderful team and I am so happy I chose them.
Moved from Johannesburg (South Africa) to Luxembourg (Luxembourg)
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Just amazing, outstanding experience. The packing team arrived on time, they were professional, engaging .... they were there from 10h10 to 16h00 and we had discussions about all subject, loads of banter and laughs.

We were able to track our ship (Santa Rosa) from the time it left Cape Town until it arrived in London. We were constantly kept updated by the Cape Town office team as well.

7 weeks from collection of our furniture etc, delivery and unpacked at our home in Bristol.

The UK team - outstanding as well, constantly kept us in the loop and the delivery and unpacking team, amazing - so friendly and accommodating.

BIG BIG BIG THANK YOU TO SOUTH AFRICAN RELOCATIONS CAPE TOWN - YOU DID AN AMAZING JOB.
pro
Attention to detail, on time, constant updates, price was excellent and was well worth every penny spent
Moved from Simons Town, Cape Town (South Africa) to Bristol (United Kingdom)
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efficiently moved from SA to the UK,Good were protected wonderfully. we had no problems along the way. The team who packed my goods were lovely. The communication through the process was good.Delivery was made, and I am so pleased to say that nothing has been damaged. THere were no extra charges as well. Thank you SAR for assisting us through the move.
pro
communication
pro
professional
Moved from Paarl (South Africa) to Perth (United Kingdom)
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Delivery took much longer than expected. Needed to rebook flight tickets despite promises ( numerous times)of delivery after ten weeks. Unprofessional conduct eg forgot to send emails to communicate. Broken glassware. Wooden furniture had masking tape on. Utterly unprofessional. Utterly lacking in communication by phone or email. I’ve given them longer than a month to respond after delivery. Manager phoned but failed to understand what the problem was. Ie lack of communication between staff members too. A month later I am still waiting for the manager to respond.
pro
Their agent in the Netherlands were honest and professional
con
Ooops. I forgot to send the email. ( who says this in a professional business situation?)
Moved from Cape Town (South Africa) to Vernet Les Bains (France)
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We used them for a second time. They were friendly, and on time for the packing day just as last time. Our goods were packed and taken away. My husband and I recieved our belongings, everything is there and they ensured that everything was packed very well as there was nothing broken. If we do ship again, we will most certainly use them. As they keep you very well up to date with everything.
Highly recommended!
pro
service
pro
price
Moved from Durbanville (South Africa) to Bielefeld (Germany)
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Direct communication, no hidden hidden costs or unexpected delays. Only communicating via email there were no mistakes items were collected at one door and delivered at the next.
pro
Fair Price
pro
Easy paperwork
con
Took items 7 months to arrive
Moved from Johannesburg (South Africa) to Waikato (New Zealand)
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what a great experience from start to finish. I had no damages. I was updated every on everything. A big thank you for all their efforts.
pro
good price
pro
no damages
Moved from London (United Kingdom) to Cape Town (South Africa)
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Everything went well in SA but a total DISASTER once our Container arrived overseas, the agent they choose to work with charged +/- R60 000 extra with 5 weeks of delay that we had to pay or else no delivery ' Daylight robbery' and nothing was done on their side, just lots of excuses but nothing concrete.
Moved from Cape Town (South Africa) to Hamburg (Germany)
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Stressful. Three people were pulling me from pillar to post. They packed anything even dirty linen on the beds that they weren’t supposed to pack as that was supposed to go in my luggage after being washed. My portable speaker went missing and they claim they didn’t see it. I am waiting to see if it was also packed otherwise I’ll make a complaint. I’ve not had any updates as yet from them.
pro
I’d recommend only if it is a few people in the house not 3:1 as I had.
Moved from Randvaal (South Africa) to Chichester (United Kingdom)
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Such a great experience dealing with this company. I would highly recommend them to anyone. An all rounder great experience.
pro
knowledge
pro
communication
Moved from Cape Town (South Africa) to North Carolina (United States)
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great experience moving back home. Such a wonderful group, back and from office is fantastic, treat them well. They are a asset to your company.
pro
customer service
pro
communicaiton
Moved from Johannesburg (South Africa) to Porto (Portugal)
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Very helpful
pro
Very helpfull
pro
Always available
Moved from Marble Hall (South Africa) to Mahe (Seychelles)
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Very happy with the shipping times. Came only 1 week later than expected (7 weeks it took for the whole process) Still 1-2 month quicker than other companies that quoted me. I am so happy with your service.
Other than that, staff is great. The packing was done good. I have nothing which is broken or damaged.
pro
packing skills
pro
shipping times
Moved from Cape Town (South Africa) to Cork (Ireland)
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My partner and I would just like to say a huge thank you for your services. We have recently received our shipment from SA in which all boxes were fully intact, in great condition and none our goods were damaged - not even a broken glass. We really appreciate the friendly services from [names removed by Sirelo], who were in regular contact and made our move from SA to the UK effortless. The packaging team were also a delight to work with - they ensured all our goods were carefully wrapped and packed. Thank you for a stress free move.
Moved from Cape Town (South Africa) to Reading (United Kingdom)
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South Africans In Ireland Facebook Group enquiry recommended them and after an on-line enquiry, they were the first to reply and produced the best quoted price which was realistic for the size of the shipment. Professional communication and service with no hassles to get customs clearance. Goods were properly packed and wrapped.
pro
Proffesionalism
pro
Best quoted price
con
No negative comments
Moved from Hartbeespoort (South Africa) to Thurles (Ireland)
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I was referred by my friend who moved to the US as well by them. Their move went well, so I decided to make use of this company. I am very delighted that I chose this company to do my move. They are very skilled at packing and their wrapping is very good. I have no damaged items on delivery as well.
Great price and skilled staff. Highly recommend.
pro
communication
pro
price
Moved from Pretoria (South Africa) to California (United States)
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I moved to the beautiful sunny cape town. Great team and movers. I highly recommend you to anyone. We only dealt over the phone as I lived in the US. Communication is top notch and ya'll are great.
pro
communication
pro
convenient
Moved from Dallas (United States) to Cape Town (South Africa)
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The company did what they promise. They took very good care of my wife and I.
We received our container in very good condition in Haarlem.
Highly recommend.
[names removed by Sirelo] are very good and were great to us.
pro
friendly professional
pro
good at packing
Moved from Cape Town (South Africa) to Haarlem (The Netherlands)
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The staff was lovely to me, the sales staff as well as the moving staff. They packed my belongings with so much care. I received my home in a perfect state as well as , the time it took to get here was 5 weeks. I am exceptionally happy and would recommend you to everyone.
pro
packing
pro
shipping time
Moved from Cape Town (South Africa) to Frankfrut (Germany)
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I received my belongings in perfect condition after I kept it in storage at this company for 3 months. It showed me that they packed everything with care and there was zero negligence. I
pro
secure
pro
packing
Moved from Cape Town (South Africa) to Cork (Ireland)
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The company is very good at what they do. Packing to perfection as stated and the staff is friendly and professional. I would highly recommend them
pro
packing skills
pro
Friendly team
Moved from Durban (South Africa) to Auckland (New Zealand)
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Very satisfied about the sales and back office.
Moved from Cape Town (South Africa) to Bergerac (France)
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Helpful, friendly staff , excellent at packing !
pro
Competitive
pro
Professional
Moved from Cape Town (South Africa) to Northampton (United Kingdom)
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I received my belongings about a week ago in Germany.
From the first moment of contact I only received such lovely service from everyone in the team.
pro
price
pro
quality
Moved from Cape Town (South Africa) to Frankfrut (Germany)
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They most fantastic job done by South African van lines ever and believe me I have moved a lot! I would recommend them to anyone.
pro
Always followed up with me
pro
Stress free
Moved from Durban (South Africa) to Sydney (Australia)
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Very professional from start to finish, Nothing was ever a issue for any of the office staff or packing crew. I will highly recommend SA Van Lines to friends
pro
Best Prices
pro
Best Service
Moved from Cape Town (South Africa) to Oxford (United Kingdom)
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