Mountain Movers

7.1
based on 59
Sirelo and Google reviews
i
What customers are saying
pro
Friendly (3)
pro
Professional (2)
pro
Fast move (1)
con
Failure to comply (2)
Services
National moving
Man & Van

About

Mountain Movers is a Durban based removal company offering a range of removal services from Domestic Moves, Office Relocations, Corporate Moves and Packaging Services both Local and National.

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Reviews

59
7.1
based on 59
Sirelo and Google reviews
How is the review score calculated?
44% of the users recommend this moving company
 on Sirelo
Thank you [Name removed by Sirelo] ...your guys did their job 100%..nothing broken ...they are friendly ....respectful and I will use you again thank you so much my move was a success 👍🔥
pro
Friendly
Moved from Durban (South Africa) to Cape Town (South Africa)
 on Sirelo
They were extremely unprofessional. They were not wearing face masks during COVID, even though we reminded them numerous times and explained that our elderly mother lives with us.
They asked us for more money, damaged our leather couches, they refused to move household items and personal items which should’ve been included under miscellaneous. They did not come equipped with bubble wrap.
It’s pathetic that they went back on their quote, not sticking to their word. Would not recommend them to anyone!
Moved from Ballito (South Africa) to La Mercy (South Africa)
 on Sirelo
A dreadful experience! their truck was actually a van. They could not fit the furniture inside and left a quarter of the contents behind. Never made good on their promise to bring the rest down.
took 2 days to do the move instead of the 1 arranged. A costly disaster!!
pro
staff were friendly but also caught in the situation by owner
con
bad service
con
non compliance
Moved from Johannesburg (South Africa) to Durban (South Africa)
 on Sirelo
Was such a pleasure moving with this company was referred to them from a work buddy of mine. Great value and very professional.
pro
On time
pro
Professional
Moved from Durban (South Africa) to Durban (South Africa)
 on Sirelo
Contacted Mountain Movers for an urgent move from KZN to JHB, although they were double the price of another competitor, decided to use them as they had raving reviews whereas the other company had poor reviews. I honestly feel the reviews must have been paid for / fraudulent as we had a terrible experience and nothing like what any of the reviews described. 1) Late picking up our stuff, every 30mins we had to call and we got told they'd be there in 30mins. This happened 3 or 4 times. 2) Sent a truck too small and the staff didn't know how to fit everything in. We had to assist and explain how to best pack their truck. 3) Specifically asked for wrapping on certain items which was not done - was told this will be done later on when they switch trucks. 4) When the truck arrived in JHB multiple items were damaged and scratched, with one or two items being broken. Contacted the owner [name removed by Sirelo] straight away and was told they would send someone to assess the damage as they 'have insurance' which covers these things. When the movers left, one of the staff members still asked us not to report any damages as he would get in trouble - admission of damaging our goods. 5) This was 19 December 2019 and have still not received any feedback from [name removed by Sirelo]. He is ignoring all emails, calls, text messages and whatsapps. His cell number apparently no longer works. I would not recommend anyone ever use this company as if you have any issues, they block you on all platforms so that you cannot contact them.Read more
con
Items damaged
con
No feedback
Moved from Durban (South Africa) to Johnnesburg (South Africa)
 on Sirelo
WORST MOVING COMPANY EVER. Want damaged furniture and empty promises (going on 2 years) then feel free to contact [name removed by Sirelo]. NOT RECOMMENDED AT ALL!!! PATHETIC IS NOT THE WORD!!!
Moved from Parys (South Africa) to Durban (South Africa)

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Review Sources

Sirelo
6.4
9
Google
8.4
50

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