Failed to pre-clear my goods with Customs. Resulted in my goods being detained and R15,000 additional in charges. Failed to communicate with shipping line. Resulted in an additional, unnecessary overcharges.
Moved from Wellington (New Zealand) to Johannesburg (South Africa)
The packing up at pick up was excellent very professional. Perhaps over wrapped too.
All items arrived in one piece and safely within the time frame discussed.
Very helpful and efficient overall.
Moved from Krugersdorp (South Africa) to Limassol (Cyprus)
Terrible at communication with clients. They don't read their own internal mails. Shipped container instead of storing it.
No client focus, with offish attitude.
Useless at internal and external communication
Moved from Johannesburg (South Africa) to Guildford (United Kingdom)
The whole experience was positive. The SA team was amazing and extremely helpful. Packers were amazing and efficient. No damages at all. The unpacking team in the UK was also incredible. Very professional. I can happily recommend this company.
Moved from Johannesburg (South Africa) to Shrewsbury (United Kingdom)
Major Items missing from container
Bayleys has only tried to pass the buck
Cannot recommend this company
All my prized possessions were missing
Moved from Johannesburg (South Africa) to London (United Kingdom)
communication in South Africa was not always satisfactory, and my container was short-shipped. However, in Australia, when dealing with Grace the service was great, communications was satisfactory, over all a good experience.
Fast Friendly service in Australia
Slow and sometimes unfriendly service in South Africa
Moved from Centurion (South Africa) to Brisbane (Australia)
We packed our container mid June, arrived in NZ mid July and to this day our container is still in Joburg!
Moved from Johannesburg (South Africa) to Auckland (New Zealand)
Hard to get responses and stay updated in the process of one ones goods being transported
Moved from Johannesburg (South Africa) to Nashville (United States)
They were excellent at communicating and the movers were great. They worked fast and we felt very relaxed with them in the house.
Moved from Benoni, Gauteng (South Africa) to Auckland (New Zealand)
Quick and efficient
Moved from Boksburg (South Africa) to Watchung (United States)
Bayley Worldwide Removals immediately makes you feel like you part of their family, the complete compassion and understanding that one feels, especially in such a daunting time as an international move is beyond exceptional! the in depth knowledge and experience of their staff speaks for itself, absolutely trustworthy and committed to excellence. truly the best choice i could have made. I cant thank Bayley Worldwide Removals enough for such a job well done!
Moved from Edenvale (South Africa) to Tauranga (New Zealand)
A bit slow in packing, in defence was given short notice
Moved from Randburg (South Africa) to Wellington (New Zealand)
Very organised , careful and respected the household items. The job was done in a professional manner.
Moved from Benoni (South Africa) to Sydney (Australia)
Very friendly and very effective
Moved from Killarney Johannesburg (South Africa) to Munich (Germany)
Brenda Bayley was fantastic and the packers who did all the packaging and some loading were great - methodical, respectful, knowledgable. Our only criticism was that the Move Manager assigned to our move didn't call or come to site once over the 4 days of the packing and loading process. We expected the manager to be present in some form on, at minimum, the last day.
Moved from Johannesburg (South Africa) to Hamilton (New Zealand)
Helpful, friendly and giving assistance
Moved from Roodepoort (South Africa) to Dorking (United Kingdom)
Moved from Pretoria (South Africa) to Windhoek (Namibia)
Excellent customer service. Excellent packing and the people are very helpful and friendly
Moved from Vanderbijlpark (South Africa) to Winton (New Zealand)