Jhb Removals

5.7
based on 44
Sirelo and Google reviews
i
What customers are saying
pro
Friendly (1)
pro
Communication (1)
con
Failure to comply (1)
Services
Unknown

About

Jhb Removal Services provides a full and comprehensive local furniture removal service in Johannesburg with 6 local dedicated removal teams servicing the entire Gauteng region.

Long Distance Furniture Removals Service From Jhb to all major cities in South Africa

Besides their 6 local removal teams servicing small to large removals in and around Johannesburg, they also have a long distance removal service providing weekly furniture removal services to Cape Town, Durban and Port Elizabeth. Packing and Storage facilities are also available to help you with a smooth moving process.Read more

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Reviews

44
5.7
based on 44
Sirelo and Google reviews
How is the review score calculated?
20% of the users recommend this moving company
 on Sirelo
Look elsewhere
18 Jan 2024 Jhb removals arrived to take my belongings JHB - DBN. A bunch of very scruffy sub-contractors arrived which i was not expecting. One stole a bottle of whisky and broke a connection when dismantling the washing causing water everywhere. Whoever dismantled the dishwasher did not advise us that the drainage pipe was left open. Flood no 2 (the next day). When complaining was told that they were doing me a favour in disconnecting the items although they had agreed to do this prior to the move. Clearly the guys had no idea how to do it properly. They refused to pay the plumber to fix the situation the next day. They did not reimburse us for the stolen bottle of whisky. and lastly they lied blatantly about the delivery date. When booking the service it was emphasised that it was an overnight delivery and how wonderful their service was. Well, this was not the case and they only arrived the day after the promised date causing inconvenience and upset at the destination. I have no documents to upload as I am still waiting for my invoice!!!Read more
pro
Communication
con
Damage settlement
Moved from Lyme Park Ext 4, Sandton (South Africa) to Umzumbe (South Africa)
 on Sirelo
Worst moving experience ever. We booked a small move from student accommodation in Pretoria to an apartment in Sandton. The movers booked for 8am. They called at 10pm the night before to say they would only be able to come at 10am. On the day of the move this was moved to 2pm and then 3pm. The truck eventually arrived at 7:30pm. The move was completed just before midnight. They did not provide updates during the day. When we called they bounced us around between [Names removed by Sirelo] and 3 different drivers. None knew what the other was doing and they kept saying they were on the way. They then had the nerve to say they were not at fault as they had stated the truck would be there ‘after” 3pm. In their view, this could mean anytime time of the day or night. Terrible service, completely useless reliable an unprofessional. Stay away at all costs.
con
Unprofessional
Moved from Pretoria (South Africa) to Johannesburg (South Africa)
 on Sirelo
Horrible experience and horrible services. I pay Jhb Removals to move my furniture and alas a company by the name of Mega Shift Logistics pitches up. I end up paying additional costs I was never informed of. Bidulphs is way much better.
con
You pay for their services and they bring another company (I have never heard of before) to do their job.
Moved from Pretoria (South Africa) to Montana (South Africa)
 on Sirelo
Friendly, efficient and helpful staff who took the stress out of the move. Thank you for all your help!
pro
Friendly, helpful, efficient.
Moved from Johannesburg (South Africa) to Plettenburg Bay (South Africa)
 on Sirelo
Very bad experience with this moving company. I lost money and valuable time and I would strongly discourage anyone wanting to use their services.
con
Poor communication, unms
con
Dishonest business practices.
Moved from Johannesburg (South Africa) to Durban (South Africa)
Response of
This is a very unfair reflection of our services after we tried to remedy a situation that was your own fault.. We went out of our way to accommodate you as a client but I dont think you appreciated the schedule we had to maintain after you had delayed us due to your unpaid storage. Your abusive attitude in the circumstances was also noted and uncalled for. When our team arrived to collect your goods they were forced to leave the premises due to the fact that your Storage fees were not paid with the Storage company. You only paid it when the team arrived and the storage company wouldnt allow us to uplift the goods until your funds had cleared. we obviously would not know how long this would take and we arranged to come back later to collect. I hardly think that this a fair platform to slate our company based on your issue with your storage company.

"Haseena at Storage Kings were handling the situation and said they have to get payments cleared before we can do the removal from Storag e. Andrew arranged with her to Collect later that afternoon to carry on with his Deliveries and come back later. She shouted and sweared at him. She then mailed me for a refund. I called her to understand what the issue was by that time she refused to speak to anyone. I then begged her to advise me what was going on. After speaking to Andrew I called her back and asked her if the storage have cleared us to have the removal done. She then told me to F@# off after I told her our process and put the phone down. I then emailed her directly and had no comms since - This is an abuse on us due to your own circumstances not ours.Read more

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Review Sources

Sirelo
3.6
5
Facebook
10
1
Google
8.4
39
Hellopeter
8.8
117

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