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About
Mario's Movers have over 20 years of moving experience. All staff have been trained by Angelo and Mario personally, who have imparted their knowledge and experience of furniture removal and impressed upon them the importance of great customer service.
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Reviews
Paige Parsons
March 8, 2026
on Google
An extremely disappointing experience. I would highly recommend staying away.
From the first contact I was very impressed. Mario, the owner, personally reached out to me on WhatsApp and even called me. He mentioned that they do not do site visits for properties with fewer than three bedrooms, which I found strange, and instead asked me to send a video of the property. He was very responsive and in constant contact during this stage.
After about a week, I informed him that their quote was one of the higher quotes I had received and that I wanted to explore some other options before deciding. After that message I never heard from him again and I am fairly certain he blocked me on WhatsApp.
Nonetheless, based on the initial service I had received, I decided to go ahead with Mario’s Movers. Unfortunately, I really wish I had chosen another company.
The service on the day of the move was shocking. The team had been provided with detailed lists and images of all items to be moved. They arrived early and I allowed them to start while my domestic worker oversaw the process. Three pictures were removed from the walls and packaged even though they were not on the list. The team on site explained that Ernest, the manager, had not provided them with the updated list. This showed a complete lack of communication between the office staff and the team on site.
Mario had also specifically assured me that my beds could be disassembled using a cordless drill. However, no drill was provided to the team and they were unaware of this arrangement. Ernest attempted to blame me for this as it’s not a service they offer their clients, despite the fact that it had been confirmed with Mario, the owner, and clearly mentioned in email communication several times and I even reminded him again 48 hours before the move.
To make matters worse, a ring of mine went missing from my bedroom while the team was packing up my furniture. Naturally the team denied any involvement and no accountability was taken.
The same lack of professionalism continued during redelivery. The team dropped our dining room table top in front of my husband, causing visible damage. Once again, they denied that anything had happened and refused to take responsibility.
Overall the experience was chaotic and extremely frustrating. There was a clear lack of communication between staff, no accountability was taken for mistakes made, and dealing with Ernest in particular was very unpleasant.Read more
From the first contact I was very impressed. Mario, the owner, personally reached out to me on WhatsApp and even called me. He mentioned that they do not do site visits for properties with fewer than three bedrooms, which I found strange, and instead asked me to send a video of the property. He was very responsive and in constant contact during this stage.
After about a week, I informed him that their quote was one of the higher quotes I had received and that I wanted to explore some other options before deciding. After that message I never heard from him again and I am fairly certain he blocked me on WhatsApp.
Nonetheless, based on the initial service I had received, I decided to go ahead with Mario’s Movers. Unfortunately, I really wish I had chosen another company.
The service on the day of the move was shocking. The team had been provided with detailed lists and images of all items to be moved. They arrived early and I allowed them to start while my domestic worker oversaw the process. Three pictures were removed from the walls and packaged even though they were not on the list. The team on site explained that Ernest, the manager, had not provided them with the updated list. This showed a complete lack of communication between the office staff and the team on site.
Mario had also specifically assured me that my beds could be disassembled using a cordless drill. However, no drill was provided to the team and they were unaware of this arrangement. Ernest attempted to blame me for this as it’s not a service they offer their clients, despite the fact that it had been confirmed with Mario, the owner, and clearly mentioned in email communication several times and I even reminded him again 48 hours before the move.
To make matters worse, a ring of mine went missing from my bedroom while the team was packing up my furniture. Naturally the team denied any involvement and no accountability was taken.
The same lack of professionalism continued during redelivery. The team dropped our dining room table top in front of my husband, causing visible damage. Once again, they denied that anything had happened and refused to take responsibility.
Overall the experience was chaotic and extremely frustrating. There was a clear lack of communication between staff, no accountability was taken for mistakes made, and dealing with Ernest in particular was very unpleasant.Read more
Jana van der Walt
December 5, 2025
on Google
WOW ! Mario's Movers has been absolutely incredible. From the initial interface to the last box unloaded they have been professional, helpful, supportive, efficient and despite carrying loads of heavy boxes and furniture pieces, at all times friendly.
They were so helpful with last minute assistance where required, accommodating all our requests and going over and beyond to make this exhausting experience as smooth as possible for our family. We also used their service for packing some Kitchen boxes and this was done in a very professional manner.
I can highly recommend them, I hope I will never need to move again, but if I do I will absolutely be using them again!
They were so helpful with last minute assistance where required, accommodating all our requests and going over and beyond to make this exhausting experience as smooth as possible for our family. We also used their service for packing some Kitchen boxes and this was done in a very professional manner.
I can highly recommend them, I hope I will never need to move again, but if I do I will absolutely be using them again!
Halima Hayat
February 25, 2025
on Google
An amazing company that is professional, efficient and friendly. Ernest was very friendly and kept me updated on logistics at all times. Eddie and his team were amazing. Went above and beyond to move our things efficiently and carefully. Not one box missing. No damage and they assisted us with offloading and rearranging things at the new house. I would definitely recommend them and will use them again in future! Thank you Mario guys!
Nick Lear
February 13, 2025
on Google
Mario's Movers were fantastic - made a difficult job look easy.
AJ Hearn
April 1, 2024
on Google
It has been a very positive experience working with Mario's Movers. I recommend them to anyone.
Maria J Van Waasbergen
March 4, 2024
on Google
I personally have moved With Mario movers several times. They are very professional, friendly, careful and efficient. I will recommend them anytime.
MariaJ
MariaJ
