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Reviews
2
Sirelo and Google reviews
0% of the users recommend this moving company
D.S.
March 4, 2025
on Sirelo
NIGHTMARE EXPERIENCE !!
I was moving from 1 apartment complex to another apartment complex in Johannesburg just 2 km from each other. I thought it was going to be a simple and easy move because of the short distance. I searched online for reputable movers and came across Buzz Movers which had great online reviews.
I fell like a sucker for their pictures of Buzz Mover truck, smiling worker faces, uniform of their workers projecting a professional image.
The disaster started from the time they arrived. I was shocked when only 2 workers arrived to move an entire apartment. 1 of the workers came in Flip Flops. He looked like someone picked up from the streets. I knew with Flip Flops which had no protection for his feet he would damage the furniture on the floor rather than buffer the impact with protective shoes when placing the furniture on the floor.
[Name removed by Sirelo] is the white man who was co-ordinating the move. When he quoted me on WhatsApp, Buzz Movers say they “Have ample blankets to protect your items like they are our own, Offer on-site bubble wrap before loading, provide amazing staff for a painless, pleasurable move experience & Goods in Transit Insurance.” I fell for this false reassuring SCAM!!
Their people came with NO BLANKETS, half a Bubble Wrap roll which covered only a few items, their 2 people who did the move was pathetic. I found 1 of their Flip Flops in the passage & I had to pick it up to give to him. I felt that this was wrong. How can Movers be moving bare feet? It is a recipe for disaster.
Their Goods in Transport Insurance is a SCAM as when I tried to claim, they asked for all the photos showing the damages which I did and then they turned around and said it only covered Fire, Accident & Hi Jacking. How misleading is that?
They also have no integrity. We had to be out of our building by 4pm which Buzz Movers knew. The 2 workers where not going to make it. We eventually stated doing the move of some items with our own car and packaging ourselves. I even had to buy buff tape. I felt this was wrong as this is what I paid Buzz movers to do. I sent [Name removed by Sirelo] pictures of us doing the work. He said we will be compensated. This did not happen. When a company has no integrity and does not keep their word you will lose time and money when dealing with them.
I called [Name removed by Sirelo] over 10 x in the day reporting the mess that was unfolding in front of me eyes. Wilco said there were supposed to be 4 workers which I paid for. Only 2 arrived. The 2 workers could not lift the heavy furniture by themselves and resorted to dragging on the ground my expensive Genuine Leather Lounge set imported from Italy. This is now totally wrecked.
I asked [Name removed by Sirelo] to get in the car & come fix the problem & that is when I discover he is based in Port Elizabeth. If you don’t have a locally based moving company to step in when things go wrong you will be in big trouble.
The 2 workers took what they could. Buzz Movers sent a bigger vehicle with 3 workers. I was asking the 1st 2 workers to stay and help the other 3 as time was running out. As I was talking to Bright the main person of the 2, he then walked away and could not be bothered. I was talking to fresh air. How rude and disrespectful? (this is the Amazing staff that Buzz Movers talks about in their WhatsApp marketing message to you.
When their 2nd truck came they had NO BUBBLE WRAP. [Name removed by Sirelo] said they had 50 move Blankets. I looked in the back of their truck and only found 5 move in blankets. Once again I was lied to.
What I found out was Buzz Movers users a sub contractor called [Name removed by Sirelo] to do the Johannesburg jobs.
[Name removed by Sirelo] is an unreliable person who constantly lies about what time they will arrive & how many workers are coming or if Bubble wrap is coming. With his limited number of workers he takes every job that Buzz Movers gives him. This Greed of [Name removed by Sirelo] makes him to do reckless things like sending 2 people for a 4 x man job. You will pay the price of [Name removed by Sirelo]’s greed by him damaging your furniture.
Their website said they are the only company that offers a full money back guarantee. This is a lie as they did not give me a cent back despite the fact that their workers dragged my furniture on the floor, I had to buy the buff tape which they charged me for in the quotation and [Name removed by Sirelo] said that I will be compensated for it. They paid me nothing. They lied. They took my money, damaged my furniture due to their negligence and have now moved on to their next victim & could not be bothered.
I paid Buzz Movers to do the move. Had I known they were going to use a Sub Contractor I would have used a different moving company. This lack of Integrity, transparency & honesty was quite disappointing & I paid the price for it of damaged furniture worth over R100 000 .
I then get a Letter by Buzz Movers Operations Manager, [Name removed by Sirelo] who said it was not their fault ( now the blame game starts). They did not know there was a staircase, they thought it was a house ([Name removed by Sirelo] knew it was an Apartment who did the quote), The inventory was more than was expected (I gave them the list & we moved some of the items ourselves) etc. He never even bothered to step in & call me when he was informed by [Name removed by Sirelo] that the job was a mess.
The bottom line is their strategy is to apologise, don’t take responsibility, say they are going to do something & then don’t pay you anything for damages caused by their their negligence & move on to their next victim.
If you looking for a traumatic, horrific, frustrating, disappointing moving experience then use them.Read more
I was moving from 1 apartment complex to another apartment complex in Johannesburg just 2 km from each other. I thought it was going to be a simple and easy move because of the short distance. I searched online for reputable movers and came across Buzz Movers which had great online reviews.
I fell like a sucker for their pictures of Buzz Mover truck, smiling worker faces, uniform of their workers projecting a professional image.
The disaster started from the time they arrived. I was shocked when only 2 workers arrived to move an entire apartment. 1 of the workers came in Flip Flops. He looked like someone picked up from the streets. I knew with Flip Flops which had no protection for his feet he would damage the furniture on the floor rather than buffer the impact with protective shoes when placing the furniture on the floor.
[Name removed by Sirelo] is the white man who was co-ordinating the move. When he quoted me on WhatsApp, Buzz Movers say they “Have ample blankets to protect your items like they are our own, Offer on-site bubble wrap before loading, provide amazing staff for a painless, pleasurable move experience & Goods in Transit Insurance.” I fell for this false reassuring SCAM!!
Their people came with NO BLANKETS, half a Bubble Wrap roll which covered only a few items, their 2 people who did the move was pathetic. I found 1 of their Flip Flops in the passage & I had to pick it up to give to him. I felt that this was wrong. How can Movers be moving bare feet? It is a recipe for disaster.
Their Goods in Transport Insurance is a SCAM as when I tried to claim, they asked for all the photos showing the damages which I did and then they turned around and said it only covered Fire, Accident & Hi Jacking. How misleading is that?
They also have no integrity. We had to be out of our building by 4pm which Buzz Movers knew. The 2 workers where not going to make it. We eventually stated doing the move of some items with our own car and packaging ourselves. I even had to buy buff tape. I felt this was wrong as this is what I paid Buzz movers to do. I sent [Name removed by Sirelo] pictures of us doing the work. He said we will be compensated. This did not happen. When a company has no integrity and does not keep their word you will lose time and money when dealing with them.
I called [Name removed by Sirelo] over 10 x in the day reporting the mess that was unfolding in front of me eyes. Wilco said there were supposed to be 4 workers which I paid for. Only 2 arrived. The 2 workers could not lift the heavy furniture by themselves and resorted to dragging on the ground my expensive Genuine Leather Lounge set imported from Italy. This is now totally wrecked.
I asked [Name removed by Sirelo] to get in the car & come fix the problem & that is when I discover he is based in Port Elizabeth. If you don’t have a locally based moving company to step in when things go wrong you will be in big trouble.
The 2 workers took what they could. Buzz Movers sent a bigger vehicle with 3 workers. I was asking the 1st 2 workers to stay and help the other 3 as time was running out. As I was talking to Bright the main person of the 2, he then walked away and could not be bothered. I was talking to fresh air. How rude and disrespectful? (this is the Amazing staff that Buzz Movers talks about in their WhatsApp marketing message to you.
When their 2nd truck came they had NO BUBBLE WRAP. [Name removed by Sirelo] said they had 50 move Blankets. I looked in the back of their truck and only found 5 move in blankets. Once again I was lied to.
What I found out was Buzz Movers users a sub contractor called [Name removed by Sirelo] to do the Johannesburg jobs.
[Name removed by Sirelo] is an unreliable person who constantly lies about what time they will arrive & how many workers are coming or if Bubble wrap is coming. With his limited number of workers he takes every job that Buzz Movers gives him. This Greed of [Name removed by Sirelo] makes him to do reckless things like sending 2 people for a 4 x man job. You will pay the price of [Name removed by Sirelo]’s greed by him damaging your furniture.
Their website said they are the only company that offers a full money back guarantee. This is a lie as they did not give me a cent back despite the fact that their workers dragged my furniture on the floor, I had to buy the buff tape which they charged me for in the quotation and [Name removed by Sirelo] said that I will be compensated for it. They paid me nothing. They lied. They took my money, damaged my furniture due to their negligence and have now moved on to their next victim & could not be bothered.
I paid Buzz Movers to do the move. Had I known they were going to use a Sub Contractor I would have used a different moving company. This lack of Integrity, transparency & honesty was quite disappointing & I paid the price for it of damaged furniture worth over R100 000 .
I then get a Letter by Buzz Movers Operations Manager, [Name removed by Sirelo] who said it was not their fault ( now the blame game starts). They did not know there was a staircase, they thought it was a house ([Name removed by Sirelo] knew it was an Apartment who did the quote), The inventory was more than was expected (I gave them the list & we moved some of the items ourselves) etc. He never even bothered to step in & call me when he was informed by [Name removed by Sirelo] that the job was a mess.
The bottom line is their strategy is to apologise, don’t take responsibility, say they are going to do something & then don’t pay you anything for damages caused by their their negligence & move on to their next victim.
If you looking for a traumatic, horrific, frustrating, disappointing moving experience then use them.Read more
Packing of furniture
Moved from Johannesburg (South Africa) to Johannesburg (South Africa)
K.D.K.
November 5, 2024
on Sirelo
They damaged my goods. Also refuse to take responsibility what they damaged. I will not recommend them.
Careless with furniture
Moved from Pretoria (South Africa) to Bronkhorstbaai (South Africa)
