TOP RATED MOVER

Biddulphs International

9.1
based on 293
Sirelo and Google reviews
i
What customers are saying
pro
Professional (36)
pro
Efficient (22)
pro
Price (17)
con
Communication (8)
Services
International removals
National moving
Excess baggage
Man & Van
Car & Vehicle transport
Piano transport
Pet transport
Art transport
Associations
FIDI
IAM
BAR
PMA

About

Founded in 1928, they are the largest family owned removal company in South Africa with 17 fully staffed branches, handling any size overseas or domestic residential and commercial move. They also have full staffed offices in Zimbabwe and Botswana. They are a shareholder and member of the global Harmony Relocation Network, ensuring that no matter where your move takes place around the world they can handle your goods with care. Make Your Next Move Your Best Move!
Moreover, Biddulphs is also a member of SAIMA and RFA.
Read more

Sirelo asks...

What makes your company stand out?

As a privately owned, independent company Biddulphs has a business philosophy of providing clients with an efficient professional service at an economical cost. Operating for over 98years, we have a strong and solid foundation with well trained staff and a reliable fleet. As the largest independent movers in South Africa, we aim to offer the most competitive service in the industry and can reach almost any corner of South and Southern Africa by road directly door to door and not subcontract.

What is your insurance policy? How do you deal with damaged items?

Unlike others in our industry who may only offer GIT with limited cover, Biddulphs offers all risk cover for domestic, office and international removals. More information is available on our website or one of our friendly consultants can assist you at any office.

What is the best advice you would give to customers?

It is important to thoroughly research your chosen removal company. We highly recommend researching past and current performance and independent reviews. Financial risk is also important when you pay for your move and we highly recommend you choose a strong stable company such as Biddulphs that goes through regular rigorous stress tests (e.gg. FIDI FAIM accreditations) and standards (e.g. AMOSA, BAR, IAM, ISO) checks to ensure we remain a leader in our industry.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

293
9.1
based on 293
Sirelo and Google reviews
How is the review score calculated?
88% of the users recommend this moving company
 on Sirelo
A seamless move from beginning to end - exceptionally friendly and professional service all the way.
pro
Professional
Moved from Pretoria (South Africa) to London (United Kingdom)
Response of
Thank you so much Jane and Family for entrusting for the big movers between CPT and Gauteng as well as the big move overseas to the UK. Take Care, Team Biddulphs
 on Sirelo
I was very pleased with the efficiency of the staff who packed all my items neatly upon collection, and those who redelivered my consignment quickly and neatly to my new address.. the items were all present and well preserved after 8 months in storage, and the staff were very friendly and helpful when they helped me to unpack and arrange my furniture, they reassembled a number of items expertly for me and were generally very kind, I also received comprehensive replies to my many queries and overall found this company professional and affordable.
pro
Efficient
Moved from Gordon's Bay (South Africa) to Cape Town (South Africa)
Response of
Thank you for trusting us with your storage!

We are delighted to hear that your belongings arrived in perfect condition after 8 months in our care. Long-term storage requires a lot of trust, and we are so happy we could repay that trust with a seamless redelivery.

It is also great to know that the team was able to help you get settled by expertly reassembling your furniture. Thank you for choosing Biddulphs!
 on Sirelo
Quick and friendly service from initial contact, to quoting, keeping me informed and confirming move dates and times. Truck was on time (10 minutes early actually). Moving team were fast and friendly. Took good care of goods.

Have used Biddulphs about 4 times now and I am always happy with their Price and quick Service.
pro
Price
Moved from Cape Town (South Africa) to Cape Town (South Africa)
Response of
Thank you for the continued support in choosing to use our services time and time again. Wishing you all the vert best, take care, Team Biddulphs
 on Sirelo
Terrible! Packers too tired by the afternoon, then said they ran out of tape.. we rushed out to buy tape just so that they could finish packing, still left stuff behind, had to make several calls for them to fetch stuff. Quoted an amount, then the company wanted extra once they had our belongings and we had to pay extra once the container arrived in Canada. Some of our goods arrived in Canada broken, damaged and missing. We are now dealig with the Insurance company, which is also not very responsive. I will never recommend using Biddulphs Durban!
con
Unprofessional
Moved from Umhlanga Rocks (South Africa) to Barrhead (Canada)
Response of
Dear H,

We are sorry to hear that your experience did not meet expectations. We aim for perfection, but we acknowledge the inherent challenges in international shipping—from currency fluctuations affecting costs to the handling of goods. That said, we always want to improve and do right by our clients.

We are glad you have the necessary cover in place and we want to assist you in getting that claim processed without further delay. Please contact our head office directly so we can look into the specific 'extras' you mentioned and help finalize your claim.

Regards, Team Biddulphs
 on Sirelo
Great service. Very helpful and very affordable. Thank you for making a very stressful time much easier.
pro
Professional
Moved from George (South Africa) to Capetown (South Africa)
Response of
Thank you for the awesome review and choosing to use us from George to Cape Town. Take Care, Team Biddulphs
 on Sirelo
They wrapped everything very well. They came with several men. The man in charge was helpful and efficient.
No problems!
pro
Careful with furniture
Moved from Claremont (South Africa) to Betty’s Bay (South Africa)
Response of
Thank you for the great 5 star review. Wishing you all the best, take care, Team Biddulphs

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Review Sources

Sirelo
9.3
170
Google
6.6
123
Hellopeter
9.4
832
SaYellow.com
9.0
9
Recently completed projects by Biddulphs International
Biddulphs International_1
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