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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
36I was assured by Veruschka that my belongings will be wrapped in blankets to ensure its safety.
When my crates arrived it was shoved into the back of my bakkie so quick I could not inspect it. After unloading the crates I noted feet marks and damage on my brand new Addis crates that I purchased for the shipping.
Unpacking the crates I noticed my well wrapped wine glasses are all broken.
I was also overwhelmed by the delivery crew for a tip (they said I can ewallet them) because I had no cash.
I have been ignored by you guys ever since...
Beyond Unprofessional.
I guess its a 50/50 with you guys...
Would recommend Courier guy as they were cheaper but I worked of the referral I got from a friend and that unfortunately led to a big disappointment.
Only positive on the day was a great moving team