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National moving
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Reviews
24
Sirelo and Google reviews
Sachin Jogi
August 18, 2026
on Google
Shane is fantastic. Honest, reliable transport solutions. Look no further 👍.
Rita Lottering
July 22, 2026
on Google
QUOTED 1 DAY TURNED INTO 3: UNLICENSED TRAILER, EXTRA CHARGES AND ZERO ACCOUNTABILITY
I chose Randburg Movers based on a quote of R8,260, which was about R1,000 cheaper than their competitor. To keep costs down, my husband and I moved all the boxes and smaller items that could fit into a Caddy and trailer ourselves. I was also extremely meticulous when completing their online inventory because I wanted to avoid any disputes later.
Based on my inventory, Marnie from Randburg Movers quoted two loads using a Cabstar and trailer, with the entire move to be completed in one day.
Unfortunately, that is not what happened.
After the first load, we waited an unusually long time for the truck to arrive at our new home. Although we left after the driver, we never saw him on the road. He later admitted that he deliberately avoided the shorter Krugersdorp Highway and instead took the much longer N1 route because the trailer was unlicensed and he wanted to avoid police checkpoints.
At no stage was I informed that an unlicensed trailer would be used for my move, nor did I agree to assume the risk of having my belongings transported in a vehicle that could potentially be impounded. Had the trailer been stopped by SAPS, my possessions would have been caught up in the consequences of their non-compliance.
Because of the unnecessary detour, the move could not be completed in one day as quoted. This delayed the handover of our previous home to the new owners, leaving us to deal with understandably upset buyers and an embarrassed estate agent. My husband and I also had to take an additional day away from work and make extra trips ourselves to transport items that should have been included in the original quote, resulting in additional fuel and travel costs.
By the end of the second day, only about 90% of our belongings had been moved. At that point, Randburg Movers demanded an additional R4,560—more than 50% of the original quoted price—before they would complete the move and assemble the items they had simply dumped on my lawn.
Four out of five garden statues were left lying on the lawn with a promise that they would be assembled. Only one was assembled, and it was assembled incorrectly. My bar was also left incomplete because only half of it had been delivered.
When I questioned the additional charges, I was accused of adding items that were supposedly not on my inventory list. I repeatedly asked Marnie to identify these items or provide the photos she claimed to have. Despite several requests, she never produced any evidence.
It became clear to me that the move had been underestimated from the beginning. Rather than accepting responsibility, Randburg Movers attempted to shift the blame onto me by alleging that I had added items and later by claiming that I had failed to mention my garden statues required assembly—something their online inventory never asked.
Despite everything, I still tried to resolve the matter professionally. I asked to speak to the owner and was told he was in Cape Town. I suggested that we meet at their offices and include him on a call if necessary so we could reach a fair resolution and complete the move.
When we arrived at the office address listed on their website, Marnie sent a WhatsApp saying they no longer operated from those premises and that they would not meet us in person. We were told to send our concerns via email instead.
This entire experience was stressful, expensive and completely avoidable. What started as a quoted one-day move turned into days of delays, unexpected costs, poor communication, incomplete work and an unwillingness to accept accountability.
I cannot recommend Randburg Movers based on my experience.Read more
I chose Randburg Movers based on a quote of R8,260, which was about R1,000 cheaper than their competitor. To keep costs down, my husband and I moved all the boxes and smaller items that could fit into a Caddy and trailer ourselves. I was also extremely meticulous when completing their online inventory because I wanted to avoid any disputes later.
Based on my inventory, Marnie from Randburg Movers quoted two loads using a Cabstar and trailer, with the entire move to be completed in one day.
Unfortunately, that is not what happened.
After the first load, we waited an unusually long time for the truck to arrive at our new home. Although we left after the driver, we never saw him on the road. He later admitted that he deliberately avoided the shorter Krugersdorp Highway and instead took the much longer N1 route because the trailer was unlicensed and he wanted to avoid police checkpoints.
At no stage was I informed that an unlicensed trailer would be used for my move, nor did I agree to assume the risk of having my belongings transported in a vehicle that could potentially be impounded. Had the trailer been stopped by SAPS, my possessions would have been caught up in the consequences of their non-compliance.
Because of the unnecessary detour, the move could not be completed in one day as quoted. This delayed the handover of our previous home to the new owners, leaving us to deal with understandably upset buyers and an embarrassed estate agent. My husband and I also had to take an additional day away from work and make extra trips ourselves to transport items that should have been included in the original quote, resulting in additional fuel and travel costs.
By the end of the second day, only about 90% of our belongings had been moved. At that point, Randburg Movers demanded an additional R4,560—more than 50% of the original quoted price—before they would complete the move and assemble the items they had simply dumped on my lawn.
Four out of five garden statues were left lying on the lawn with a promise that they would be assembled. Only one was assembled, and it was assembled incorrectly. My bar was also left incomplete because only half of it had been delivered.
When I questioned the additional charges, I was accused of adding items that were supposedly not on my inventory list. I repeatedly asked Marnie to identify these items or provide the photos she claimed to have. Despite several requests, she never produced any evidence.
It became clear to me that the move had been underestimated from the beginning. Rather than accepting responsibility, Randburg Movers attempted to shift the blame onto me by alleging that I had added items and later by claiming that I had failed to mention my garden statues required assembly—something their online inventory never asked.
Despite everything, I still tried to resolve the matter professionally. I asked to speak to the owner and was told he was in Cape Town. I suggested that we meet at their offices and include him on a call if necessary so we could reach a fair resolution and complete the move.
When we arrived at the office address listed on their website, Marnie sent a WhatsApp saying they no longer operated from those premises and that they would not meet us in person. We were told to send our concerns via email instead.
This entire experience was stressful, expensive and completely avoidable. What started as a quoted one-day move turned into days of delays, unexpected costs, poor communication, incomplete work and an unwillingness to accept accountability.
I cannot recommend Randburg Movers based on my experience.Read more
Ellen Maré
April 29, 2026
on Google
Wow, wow and wow. Randburg Movers are not only a moving company, but it becomes a family if you use them like I do. Their work and staff, e.g Marnie, Bongani and Shane are professional and friendly and nothing is to big or to small for them. They even packed my house at no extra cost when my helper didn't arrive
Elize Cloete
April 28, 2026
on Google
Randburg Movers are the BEST ! Friendly guys, VERY STRONG ! our move went smooth, all stuff safe and on time ! I will definitely recommend them. Impressive work done. Thank you so much.
Dianne Nelson
January 31, 2026
on Google
I had a great experience with Randburg Movers! Marnie is a pleasure to deal with, the driver took great care with every load. The moving team were polite, careful and cautious with all the items, big and small! No breakages, so a big thank you!
Gert Kruger
September 1, 2025
on Google
Hi There, Shane, Marnie and the truck crew! What a pleasantly quick service, 6ton from start to finish at new house under 4 hours. What a joy. You are a great team!
I will definitely use Randburg Movers again!
I will definitely use Randburg Movers again!
