Seraphim Removals

7.8
based on 153
Sirelo and Google reviews
i
What customers are saying
pro
Friendly (3)
pro
Careful with furniture (1)
pro
Price (1)
con
Damage settlement (3)
Services
National moving
Piano transport
Art transport

About

There's no information available about this mover.

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Reviews

153
7.8
based on 153
Sirelo and Google reviews
How is the review score calculated?
44% of the users recommend this moving company
 on Sirelo
Seraphim furniture removals company moved my household and business equipment.

They scheduled for 2 days.

On the same day they have to moved my business equipment they told me they have to help me moving on one day, because their truck have to go in for a service.

Afterwards I find out that they did not told the truth and that they help other people the next day that they supposed to help me to moved.

They damaged my one equipment very badly.

I took insurance out on both my household and business equipment through their advice.

When I told them that they damaged my equipment they told me to pay the insurance company R4000 before I can claim for the damage.
That was in small letters on their documents.

After every weeks phone calls and asking to pay the amount out that was subtract from the insurance amount they till today did not pay the amount out that they owe me.

Five months!!!!
My cost to pay the company where I bought my business equipment from to come and have a look at the damaged they course and pay them for a quotation.

Then every weeks phone calls.
I didn't even claim from some of my cutlery household that was also broken.

I will never recommend them to people or refer them.

We also paid for all 3 their workers a full meal drinks and food.

Ooh no they are the worst moving company by far.

Rather pay more for your moving and get better services.

Five months later and still didn't receive my payment from them.

So from Monday have to phone them again and again.

So frustrated!!!!!
Read more
con
Careless with furniture
Moved from Pretoria (South Africa) to Pretoria (South Africa)
 on Sirelo
I had a smooth experience very patient and they are professionals, took my staff from my place without me being there and everything we went well to the storage unit in Pretoria and from the storage to my new place. I highly recommend Seraphim Removals🎉🔥
Moved from Port Elizabeth (South Africa) to Pretoria (South Africa)
 on Sirelo
We took out insurance, but when they broke our mirror they refused to replace or refund it. They blocked our numbers and refuse to take accountability. I am extremely unhappy with their actions
con
Damage settlement
Moved from Hartbeespoort (South Africa) to Pretoria (South Africa)
 on Sirelo
We used seraphim removals for our move from Durban to Johannesburg, the team was on time and friendly. I will do recommend them
pro
Friendly
Moved from West Lake Country & Safari Estate, Hartbeespoort (South Africa) to Schoemansville (South Africa)
 on Sirelo
This stuff is friendly and my furniture was well transported, everything was covered with blankets. I recommend this company since i was disappointed with another moving company.
pro
Friendly
Moved from Centurion (South Africa) to Durban (South Africa)
 on Sirelo
I moved from Johannesburg to Port Elizabeth and my office desk was completely destroyed by this removal company during the move. I had paid for insurance and I had contacted one of their employees, [name removed by Sirelo], for more information on what is the procedure to get my desk replaced and he mentioned that he will handle it. This was a week ago and I have contacted him for a mere reference number for the insurance claim so that I can follow up on my own and he said he was gonna definitely get back to me by Tuesday the 27th of December but until now he has not communicated. I have tried calling him since and he is no longer taking my calls. This gives me the impression that Seraphim fraudulently charge for insurance that they do not offer and they will stall and drag their feet in the hopes that you will eventually lose interest. Do not use them by any means and if you are brave enough to then do not pay for their insurance as it is bogus and non-existent. Very dodgy and dishonest company indeed, I strongly recommend anyone who reads this to never use them under any circumstances.Read more
con
Damage settlement
Moved from Johannesburg (South Africa) to Gqeberha (South Africa)

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Review Sources

Sirelo
6.0
9
Google
9.0
144
Hellopeter
8.0
4

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