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Services
National moving
Piano transport
Art transport
About
There's no information available about this mover.
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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Reviews
40% of the users recommend this moving company
Tarryn
November 6, 2023
on Sirelo
This stuff is friendly and my furniture was well transported, everything was covered with blankets. I recommend this company since i was disappointed with another moving company.
Friendly
Moved from Centurion (South Africa) to Durban (South Africa)
Shelton C
December 29, 2022
on Sirelo
I moved from Johannesburg to Port Elizabeth and my office desk was completely destroyed by this removal company during the move. I had paid for insurance and I had contacted one of their employees, [name removed by Sirelo], for more information on what is the procedure to get my desk replaced and he mentioned that he will handle it. This was a week ago and I have contacted him for a mere reference number for the insurance claim so that I can follow up on my own and he said he was gonna definitely get back to me by Tuesday the 27th of December but until now he has not communicated. I have tried calling him since and he is no longer taking my calls. This gives me the impression that Seraphim fraudulently charge for insurance that they do not offer and they will stall and drag their feet in the hopes that you will eventually lose interest. Do not use them by any means and if you are brave enough to then do not pay for their insurance as it is bogus and non-existent. Very dodgy and dishonest company indeed, I strongly recommend anyone who reads this to never use them under any circumstances.Read more
Damage settlement
Moved from Johannesburg (South Africa) to Gqeberha (South Africa)
K.
November 4, 2021
on Sirelo
The communication from the administrative staff is horrendous. I had to call multiple times to find out the status of my delivery.
They also delivered the products very late at night which was a great inconvenience.
None of my products were damaged fortunately, I feel very indifferent about this experience. Not great at all
They also delivered the products very late at night which was a great inconvenience.
None of my products were damaged fortunately, I feel very indifferent about this experience. Not great at all
Staff who delivered products were great.
Furniture was not damaged
No communication from the admin team whatsoever.
Delivery time was very late.
Moved from Johannesburg (South Africa) to Eastern Cape (South Africa)
N.
February 25, 2021
on Sirelo
Professional staff, willing to go an extra mile to assist you. Guys you are the best. Please keep it up!!!
Cheap
Fast
None
Moved from Pretoria (South Africa) to Cape Town (South Africa)
G.
January 7, 2021
on Sirelo
I would give them a 0 if I could, a 2 is too high! Worst experience of my life! They very polite when they give you a quote but their after sales service is TERRIBLE!! The quote is also illegal as they say they have insurance which they DONT! They broke so many of our furniture including a plasma TV, every time we ask about the claim they just say they busy, now they ignoring us completely! They Lying they do NOT have insurance on your move!!
Quote is false as they make you pay for insurance which they DO NOT Have
Arrived late an damaged our furniture
Moved from Pretoria (South Africa) to George (South Africa)
