Seraphim Removals

8.2
based on 116
Sirelo and Google reviews
i
What customers are saying
pro
Friendly (3)
pro
Careful with furniture (1)
pro
Price (1)
con
Damage settlement (2)
Services
National moving
Piano transport
Art transport

About

There's no information available about this mover.

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Reviews

116
8.2
based on 116
Sirelo and Google reviews
How is the review score calculated?
50% of the users recommend this moving company
 on Sirelo
We used seraphim removals for our move from Durban to Johannesburg, the team was on time and friendly. I will do recommend them
pro
Friendly
Moved from West Lake Country & Safari Estate, Hartbeespoort (South Africa) to Schoemansville (South Africa)
 on Sirelo
This stuff is friendly and my furniture was well transported, everything was covered with blankets. I recommend this company since i was disappointed with another moving company.
pro
Friendly
Moved from Centurion (South Africa) to Durban (South Africa)
 on Sirelo
I moved from Johannesburg to Port Elizabeth and my office desk was completely destroyed by this removal company during the move. I had paid for insurance and I had contacted one of their employees, [name removed by Sirelo], for more information on what is the procedure to get my desk replaced and he mentioned that he will handle it. This was a week ago and I have contacted him for a mere reference number for the insurance claim so that I can follow up on my own and he said he was gonna definitely get back to me by Tuesday the 27th of December but until now he has not communicated. I have tried calling him since and he is no longer taking my calls. This gives me the impression that Seraphim fraudulently charge for insurance that they do not offer and they will stall and drag their feet in the hopes that you will eventually lose interest. Do not use them by any means and if you are brave enough to then do not pay for their insurance as it is bogus and non-existent. Very dodgy and dishonest company indeed, I strongly recommend anyone who reads this to never use them under any circumstances.Read more
con
Damage settlement
Moved from Johannesburg (South Africa) to Gqeberha (South Africa)
 on Sirelo
The communication from the administrative staff is horrendous. I had to call multiple times to find out the status of my delivery.

They also delivered the products very late at night which was a great inconvenience.

None of my products were damaged fortunately, I feel very indifferent about this experience. Not great at all
pro
Staff who delivered products were great.
pro
Furniture was not damaged
con
No communication from the admin team whatsoever.
con
Delivery time was very late.
Moved from Johannesburg (South Africa) to Eastern Cape (South Africa)
 on Sirelo
Professional staff, willing to go an extra mile to assist you. Guys you are the best. Please keep it up!!!
pro
Cheap
pro
Fast
con
None
Moved from Pretoria (South Africa) to Cape Town (South Africa)
 on Sirelo
I would give them a 0 if I could, a 2 is too high! Worst experience of my life! They very polite when they give you a quote but their after sales service is TERRIBLE!! The quote is also illegal as they say they have insurance which they DONT! They broke so many of our furniture including a plasma TV, every time we ask about the claim they just say they busy, now they ignoring us completely! They Lying they do NOT have insurance on your move!!
con
Quote is false as they make you pay for insurance which they DO NOT Have
con
Arrived late an damaged our furniture
Moved from Pretoria (South Africa) to George (South Africa)

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Review Sources

Sirelo
6.7
6
Google
9.0
110
Hellopeter
8.0
4

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