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What makes your company stand out?
Good Service, affordable prices, available any day of the week including holidays.
Services
National moving
Excess baggage
Car & Vehicle transport
Piano transport
Art transport
About
Excuss logistics is one of the widely known brands among the famous furniture moving companies across South Africa. They provide furniture moving services across Gauteng and mainly focus on booked customers.
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
We have goods in transit insurance that covers for truck hijacking, fire and accidents. We also have all risk insurance that caters for all forms of damages including minor scratches and breakages. Clients will how ever need to declare all their belongings including the total value of goods to be transported. They will be required to pay a percentage of total goods value for all risk insurance.
What is the best advice you would give to customers?
Clients should serve themselves money by:
Ensuring that they goods are packed neatly
plan for a move in time
expect delays in delivery
Have you moved with this company?
We'd love to hear about your experience.
Reviews
23
Sirelo and Google reviews
22% of the users recommend this moving company
Debbie Schutte
August 20, 2026
on Sirelo
Very Unhappy Customer!!!!!!
We relocated from Lime Acres on 1 Augustus 2026 to Trichardt. And ever since then we have not received our furniture. Everyday there is a new story, or the phone calls are not answered. No one can give you and answer on anything. We are old people and our whole life is on that truck our medication as well. There is no true communication with us and every day is the can old story they will let us know when the truck leaves or the other story is that it will be delivered the next day but surprise nothing!!!! I will not recommend this company to anyone. They are ****s and that is not the way to run a business as long as they got their money they don't care about the customer.
20 Augustus 2026
Good Morning from VERY UNHAPPY CUSTOMER 7 MONTHS PREGNANT!!!!
Here is an update on how it's going on our furnisher too be delivered by EXCUSS LOGISTICS'S!!! Today is the 20 Augustus and surprise still know delivery. Replying to message they send me on Hellopeter. The shared load was only told to me on the next day when my furnisher was already loaded by them and also, they had no boxes or bubble wrap on the truck, so they used some of the bedding to cover the tv's and other furnisher. Yesterday the 19 Augustus they informed me that they are going to deliver my furnisher and also that they want R1300.00 extra for 3 boxes for my tv's to be packed. I paid the money and then later they informed me that the truck and the driver will only be ready to leave at 22.00 on the 19 Augustus as the truck he is driving is not on the road!!!
And also [Name removed by Sirelo] how is always telling me that they apologies for the delay and the delivery will be done you are also just lying to me as it's never the truth!!!
I'M STAYING WITH MY PARENTS AS I'M 7 MONTHS PREGNANT WITH TWINS HIGH PREGNANCIE AND HAVE TO SLEEP ON THE FLOOR BECAUSE OUR BEDS AND EVERYTHING ELSE IS ON THE TRUCK AWAITING DELIVERY AND LET ME TELL YOU IT'S NOT COMFORABLE FOR ME OR FOR MY ELDER PARANETS TO GET UP FROM THE FLOOR!!!!!!
AND THEN THEY ALSO ASKED ME TO REMOVE MY PREVIOUS POST ON HELLOPETER AS IT'S NOT GOOD FOR THERE BUSSINESS BUT I WILL NOT REMOVE ANYTHING UNTILL I RECIEVED ME FURNITURE BECAUSE PEOPLE HAVE TO KNOW WHAT KIND OF BUSSINESS THEY ARE RUNNING TO LET ELDER PEOPLE OF 57 YEAR AND AN PREGNANT WOMEN OF 7 MONTHS HAVE TOO SLEEP ON THE FLOOR WITH ONLY A LITTLE BIT OF CLOTHING AS NOT ALL OF US CAN AFFORD TO BUY NEW CLOTHES EVERYDAY.
SO, ONES AGAIN 3 WEEKS TODAY AND STILL NOTHING SO I WILL POST ON EVERY SOCIAL MEDIA PLATFORM AND WILL ALSO GET THE SAPS, CARTE BLANCHE AND MIKE BOLHUIS TO HELP ME EXPOSE EXCUSS LOGISTIC'S COMPANY FOR WHAT THEY ARE AND WHAT THEY ARE DOING TO THERE PAYING CUSTOMERS!!!!!Read more
We relocated from Lime Acres on 1 Augustus 2026 to Trichardt. And ever since then we have not received our furniture. Everyday there is a new story, or the phone calls are not answered. No one can give you and answer on anything. We are old people and our whole life is on that truck our medication as well. There is no true communication with us and every day is the can old story they will let us know when the truck leaves or the other story is that it will be delivered the next day but surprise nothing!!!! I will not recommend this company to anyone. They are ****s and that is not the way to run a business as long as they got their money they don't care about the customer.
20 Augustus 2026
Good Morning from VERY UNHAPPY CUSTOMER 7 MONTHS PREGNANT!!!!
Here is an update on how it's going on our furnisher too be delivered by EXCUSS LOGISTICS'S!!! Today is the 20 Augustus and surprise still know delivery. Replying to message they send me on Hellopeter. The shared load was only told to me on the next day when my furnisher was already loaded by them and also, they had no boxes or bubble wrap on the truck, so they used some of the bedding to cover the tv's and other furnisher. Yesterday the 19 Augustus they informed me that they are going to deliver my furnisher and also that they want R1300.00 extra for 3 boxes for my tv's to be packed. I paid the money and then later they informed me that the truck and the driver will only be ready to leave at 22.00 on the 19 Augustus as the truck he is driving is not on the road!!!
And also [Name removed by Sirelo] how is always telling me that they apologies for the delay and the delivery will be done you are also just lying to me as it's never the truth!!!
I'M STAYING WITH MY PARENTS AS I'M 7 MONTHS PREGNANT WITH TWINS HIGH PREGNANCIE AND HAVE TO SLEEP ON THE FLOOR BECAUSE OUR BEDS AND EVERYTHING ELSE IS ON THE TRUCK AWAITING DELIVERY AND LET ME TELL YOU IT'S NOT COMFORABLE FOR ME OR FOR MY ELDER PARANETS TO GET UP FROM THE FLOOR!!!!!!
AND THEN THEY ALSO ASKED ME TO REMOVE MY PREVIOUS POST ON HELLOPETER AS IT'S NOT GOOD FOR THERE BUSSINESS BUT I WILL NOT REMOVE ANYTHING UNTILL I RECIEVED ME FURNITURE BECAUSE PEOPLE HAVE TO KNOW WHAT KIND OF BUSSINESS THEY ARE RUNNING TO LET ELDER PEOPLE OF 57 YEAR AND AN PREGNANT WOMEN OF 7 MONTHS HAVE TOO SLEEP ON THE FLOOR WITH ONLY A LITTLE BIT OF CLOTHING AS NOT ALL OF US CAN AFFORD TO BUY NEW CLOTHES EVERYDAY.
SO, ONES AGAIN 3 WEEKS TODAY AND STILL NOTHING SO I WILL POST ON EVERY SOCIAL MEDIA PLATFORM AND WILL ALSO GET THE SAPS, CARTE BLANCHE AND MIKE BOLHUIS TO HELP ME EXPOSE EXCUSS LOGISTIC'S COMPANY FOR WHAT THEY ARE AND WHAT THEY ARE DOING TO THERE PAYING CUSTOMERS!!!!!Read more
Unprofessional
Moved from Lime Acres (South Africa) to Trichard (South Africa)
M.S.
March 7, 2026
on Sirelo
They show up 5 hours late. I wasxassured they will be done by 13H00. They only show up at 14H00
I had to pay penalties to my landlord for being out late.
Then they liad my quote and refused to off load unless I pay it.
Then the damtomy furniture.
The attitude of the guys loading was unacceptable actually the driver.
Will not recommend them at all
I had to pay penalties to my landlord for being out late.
Then they liad my quote and refused to off load unless I pay it.
Then the damtomy furniture.
The attitude of the guys loading was unacceptable actually the driver.
Will not recommend them at all
Unprofessional
Moved from Jukskei Park (South Africa) to Northriding (South Africa)
L.
December 3, 2025
on Sirelo
This is a scam company, they constantly change their names to continue stealing from customers. They took my deposit and didn’t pitch on moving day. (Other aliases for this scam company are ‘stuffy logistics, bulls removals, curative movers etc)
Please do research and avoid them. Read the reviews from other victims they have stolen from and defrauded. (The fake reviews that are saying they are good are posted by themselves)
Please do research and avoid them. Read the reviews from other victims they have stolen from and defrauded. (The fake reviews that are saying they are good are posted by themselves)
Failure to comply
Moved from Durban (South Africa) to Sandton (South Africa)
N.
October 17, 2025
on Sirelo
I request for their services on the 30th of September 2025 and it's been 3 weeks now I haven't received my furniture until today there's no communication or so ever now we are using the gauteng branch so that we can communicate with them and I am stressed the he'll out because we need our staff urgently and we told them that we are relocating right now we have nothing. I'm ready to do anything to retrieve my furniture back to me
Communication
Moved from Capetown (South Africa) to Kzn Pinetown (South Africa)
Sibu Mantelefu
June 5, 2025
on Sirelo
Am still waiting for my Furniture and clothes. They took my stuff last week Thursday and I was never informed that they do not have a branch in Durban so they had to take my stuff from Durban to JHB.
I asked if it's a sharing load, they said yes but was never advised that it would take this long. Tuesday when I called they said the truck will be leaving for CA and I was told I'll get my Stuff on Wednesday. When I called them Wednesday they said the truck is still on the way to CA and it will get to next week 😩😣
Am so frustrated I have interviews to go to, that time all of my bags are with them, still have no idea when I'll be receiving my stuff. Not sure if I will receive them or what.
I shouldn't be giving them a star at all but I can't submit my review without
Am so angry and annoyed with them coz they were never transparent with about the trip that it's going to take two weeks.
I asked if it's a sharing load, they said yes but was never advised that it would take this long. Tuesday when I called they said the truck will be leaving for CA and I was told I'll get my Stuff on Wednesday. When I called them Wednesday they said the truck is still on the way to CA and it will get to next week 😩😣
Am so frustrated I have interviews to go to, that time all of my bags are with them, still have no idea when I'll be receiving my stuff. Not sure if I will receive them or what.
I shouldn't be giving them a star at all but I can't submit my review without
Am so angry and annoyed with them coz they were never transparent with about the trip that it's going to take two weeks.
There's no transparency.
Moved from Durban (South Africa) to Plettenberg Bay (South Africa)
Nolene Thompson
May 8, 2025
on Sirelo
Five weeks ago, during one of the most traumatic times of my life—my father was hospitalized and had fallen into a coma—we urgently needed to relocate from Johannesburg to Port Elizabeth. We chose this moving company based on their promises and assurances.
We were told our furniture would be collected on a Saturday and delivered by Monday. Monday came and went—no delivery. Despite repeated calls, begging, and even threats—amidst emotional turmoil—our belongings only arrived that Thursday afternoon.
We paid extra for bubble wrapping, yet only a few items were properly protected. What followed was appalling:
Our sofa arrived with a tear and was covered in clay and mud.
The rug was similarly filthy.
Boxes were torn open, with items inside damaged or broken.
Our brand-new (R9000) Samsung soundbar, packed in its original box, arrived damaged. Samsung later confirmed it had been dropped, voiding the warranty.
The fridge had deep dents and scratches down to bare metal.
A clothes horse was shattered.
Furniture like desks, bedside tables, and drawers were smeared with muddy handprints.
One of my original artworks was scratched and missing paint.
A washing basket and seven sentimental pot plants never arrived.
Despite numerous follow-ups, six weeks have passed, and still no word on the missing items. I begged for the plants specifically, as they were gifts from my late father’s garden—he passed away on April 11th. These plants held irreplaceable sentimental value. My pleas were met with silence.
The dirt and damage I could learn to live with—but the loss of those plants broke my heart. The company’s lack of accountability, respect, and compassion during an already devastating time is unforgivable.
I would never recommend this company to anyone. When someone is entrusted with your memories, belongings, and peace of mind, basic respect should be a given—not a request.Read more
We were told our furniture would be collected on a Saturday and delivered by Monday. Monday came and went—no delivery. Despite repeated calls, begging, and even threats—amidst emotional turmoil—our belongings only arrived that Thursday afternoon.
We paid extra for bubble wrapping, yet only a few items were properly protected. What followed was appalling:
Our sofa arrived with a tear and was covered in clay and mud.
The rug was similarly filthy.
Boxes were torn open, with items inside damaged or broken.
Our brand-new (R9000) Samsung soundbar, packed in its original box, arrived damaged. Samsung later confirmed it had been dropped, voiding the warranty.
The fridge had deep dents and scratches down to bare metal.
A clothes horse was shattered.
Furniture like desks, bedside tables, and drawers were smeared with muddy handprints.
One of my original artworks was scratched and missing paint.
A washing basket and seven sentimental pot plants never arrived.
Despite numerous follow-ups, six weeks have passed, and still no word on the missing items. I begged for the plants specifically, as they were gifts from my late father’s garden—he passed away on April 11th. These plants held irreplaceable sentimental value. My pleas were met with silence.
The dirt and damage I could learn to live with—but the loss of those plants broke my heart. The company’s lack of accountability, respect, and compassion during an already devastating time is unforgivable.
I would never recommend this company to anyone. When someone is entrusted with your memories, belongings, and peace of mind, basic respect should be a given—not a request.Read more
Moved from Randburg (South Africa) to Gqeberha (South Africa)
