About
TNJ Movers is an honest reliable transport company. We specialize in our wrapping & packing & do not believe in cutting corners. We do local, long distance, cross border & international moves. No move is to big or too small for us. We also do vehicle & pet transportation. World Wide Services.
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
86Original quote - R12.4k - Paid R12k
New Bill - R26k - Redilvery and Storage????? Bunch of thieves
Thank you for taking the time to share your feedback regarding your move from Durban to Potchefstroom on 14 February 2022.First, please accept our sincere apologies for the condition in which your furniture arrived. The level of service you described - poor wrapping, items marked Fragile not being respected, heavy items stacked on top resulting in scuffs, dents and chips - is not the standard we stand for at TNJ Movers. Our core promise is premium wrapping and packing to minimize damages drastically. On this route we worked with a transport partner (Alert Removals) to execute the long-distance leg, but your contract was with us, and we take full responsibility for the overall delivery. We would like to resolve the outstanding damage claim with you. Could you please contact us directly at salesattnjmovers@gmail.com / 064-533-5243 / 067-104-7106 with your original booking ref and photos so we can finalize compensation/repair? Since 2022 we have changed our process: all part ner moves now require photo proof of wrapping before loading, a signed pre- and post-move condition report, and no fragile items are loaded under heavy items. Thank you again for your honesty - it helped us improve.
Kind regards,
Management Team - TNJ MoversRead more
We have searched our records and have no booking under your name, no invoice, and no record of a Bloemfontein to Kempton Park move on 20 February 2024 for TNJ Movers.
We believe this may be a case of mistaken identity with another company. We have requested Sirelo to verify your booking. Please send your booking reference or proof of payment to salesattnjmovers@gmail.com so we can assist.
Kind regards,
TNJ Movers Management