DHK Moving

4.8
based on 16
Sirelo and Google reviews
i
What customers are saying
pro
Price (2)
pro
Professional (2)
pro
Efficient (1)
con
Unprofessional (1)
Services
National moving
Piano transport
Pet transport
Art transport

About

The CEO of DHK, Denis Kaye, has over 40 years experience in furniture removals. DHK aim to provide a seamless moving experience and professional systems which relieve the stress of the moving process.

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Reviews

16
4.8
based on 16
Sirelo and Google reviews
How is the review score calculated?
57% of the users recommend this moving company
 on Sirelo
On July 23rd, I had scheduled a afternoon move for the 31st of July with Mr.[Name removed by Sirelo], who confirmed the arrangement and assured that his team would notify us an hour before their arrival. However, despite my confirmation email and several attempts to contact both Mr. [Name removed by Sirelo] and the driver between 1 pm and 2 pm (on the moving day), there was no communication from them. Mr. [Name removed by Sirelo] had indicated that a morning move would be finished soon, but as time progressed, uncertainty grew since the driver could not provide an estimated arrival time. Due to an uncommunicated second move, the team ultimately arrived and completed our move after 6 pm, which was stressful as we needed to vacate the old location by that time for an inspection. This experience highlights Mr. [Name removed by Sirelo] poor communication and management skills, leading us to decide not to use his services in the future.
pro
Driver and team work to the best they can
con
Poor communication and management skills
Moved from Cape Town (South Africa) to Cape Town (South Africa)
 on Sirelo
DHK was paid to pack and deliver in pristine condition of our household goods from SA to Malta.

He lied to us all the way re the storage of our goods, the condition of our newly refurbished furniture, the quality of packing, demanded more money from us to pay his unpaid bills.

Our goods arrived after 15months in substandard international packaging and transportation quality. He packed without a care in the world using poor or second hand packaging and what seems like a hurried job, when he had so much time to do it in.

Steer clear of this man and his services if you want peace of mind during one of life’s most traumatic and stressful exercise.
pro
Price
con
Careless overall and not up to international standards of packing requirements
Moved from Cape Town (South Africa) to Gozo (Malta)
 on Sirelo
DO NOT USE DHKMoving. We paid [Name removed by Sirelo] in full for a door to door move from Cape Town to Vancouver. Once we had arrived in Canada while waiting for our shipment we received a call from the local movers that they had been advised by the shipping agents that [Name removed by Sirelo] had not paid them. This was the start of the worst experience we have ever had. [Name removed by Sirelo] claimed his accounts lady had defrauded him and stolen our money, later we found out this was not true (you may hear different variants of this story).

Our container was held hostage by the shipping company in the port of Vancouver for weeks while [Name removed by Sirelo] ducked and dodged paying the agents, all the while our container was racking up extreme demurrage and detention costs. [Name removed by Sirelo] promised us that he would cover these costs.

After weeks of lies from [Name removed by Sirelo] and to prevent further excessive costs (or even having our container with all our lifelong goods returned to Cape Town) we had to step in to pay the agents, the demurrage and detention costs and the local movers. [Name removed by Sirelo] currently owes us close to R300 000. He continues to lie about paying. And we have found out he has done this multiple times before.

Do not believe any story he spins you about this experience. We are open to sharing all the information we have.
Read more
con
Unprofessional
Moved from Cape Town (South Africa) to Vancouver (Canada)
 on Sirelo
Thanks to DHK moving they helped me move my entire house and the process was seamless from start to finish. If you are looking for a trustworthy moving company look no further than DHK moving. Thanks [name removed by Sirelo] and his team for a great job well done. Will def recommend these guys if you are looking for a reliable moving company in Cape Town
pro
Affordable
pro
Great team
Moved from Johannesburg (South Africa) to Cape Town (South Africa)
 on Sirelo
Stress-free / organised/ punctual / well priced and great service all round. the Moving staff were friendly, helpful and super organised
Moved from Cape Town (South Africa) to Langebaan (South Africa)
 on Sirelo
From an early arrival to a quick finish. The move was stress-free and the men on site where extremely professional.
pro
Efficient
pro
Trust worthy
Moved from Cape Town (South Africa) to Cape Town (South Africa)

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Review Sources

Sirelo
4.1
7
Facebook
10
2
Google
9.8
9
Hellopeter
10
2

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