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National moving
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Reviews
88
Sirelo and Google reviews
0% of the users recommend this moving company
Yvette Polovin
August 3, 2024
on Sirelo
we have used Express removals over the years for house moving and storage. we moved out of our house for a year and put furniture in storage to be delivered to our home after a year Sadly your movers returned this July with many pieces missing My Nespresso coffee machine missing, 2 Haus coffee tables, 2 antique small tables, 2 Antique bentwood chairs, boxes filled with Arabia crockery full dinner sets. All worth at least R40,000. No front person to deal with, [Name removed by Sirelo] unfriendly and unhelpful Messaged her many times and got back a recorded digital reply. No apologies or excuses. Shocking service never again deal with this terrible crowd of thugs
Moved from Cape Town Apartment (South Africa) to Cape Town (South Africa)
Kelly
November 15, 2023
on Sirelo
Our recent move with Express Removals was a nightmare and we'd like to recommend you avoid using them at all costs. While they might seem a bit cheaper at first, the amount of damage will end up costing you much more.
Our cherished heirloom table was completely destroyed during transit. The boxes were mishandled or even thrown around carelessly - damaged, dented, some even arriving OPEN after we had meticulously taped them shut. Some were upside down and some were wet.
This negligence resulted in numerous breakages, with items clearly mishandled due to upside-down packing. To add insult to injury, we discovered a scratched TV unit and even a hole in our bed base.
When we reached out to Express Removals to address these issues, their response was incredibly disappointing. You wait 5-7 days to be told there's nothing that can be done. We are still awaiting further response from them.
This experience has been distressing and costly. We strongly advise against using Express Removals for any moving needs. Their disregard for the careful handling of belongings and their dismissive attitude towards customer grievances is appalling.
Save yourself the stress and potential loss - find a more reliable and responsible moving company.
Don't bother posting reviews to their facebook as they will delete and block you. ;)Read more
Our cherished heirloom table was completely destroyed during transit. The boxes were mishandled or even thrown around carelessly - damaged, dented, some even arriving OPEN after we had meticulously taped them shut. Some were upside down and some were wet.
This negligence resulted in numerous breakages, with items clearly mishandled due to upside-down packing. To add insult to injury, we discovered a scratched TV unit and even a hole in our bed base.
When we reached out to Express Removals to address these issues, their response was incredibly disappointing. You wait 5-7 days to be told there's nothing that can be done. We are still awaiting further response from them.
This experience has been distressing and costly. We strongly advise against using Express Removals for any moving needs. Their disregard for the careful handling of belongings and their dismissive attitude towards customer grievances is appalling.
Save yourself the stress and potential loss - find a more reliable and responsible moving company.
Don't bother posting reviews to their facebook as they will delete and block you. ;)Read more
Careless with furniture
Moved from Milnerton (South Africa) to Milnerton (South Africa)
