Mr Cheap Transport

7.7
based on 733
Sirelo and Google reviews
i
What customers are saying
pro
Price (1)
pro
Friendly (1)
con
Communication (3)
Services
National moving
Car & Vehicle transport

About

Mr Cheap Transport was established in 2008, specializing in furniture removals, furniture transportation, household removals and business removals.

Mr Cheap Transport grew rapidly from single item deliveries to providing major removal services to homes and businesses.

They pride themselves on being the CHEAPEST, offering a renowned REMOVAL experience which is unbeatable. To date they have over 20000 loyal satisfied customers!

Since their inception they have grown and ventured into new departments such as STORAGE, VEHICLE TRANSFERS, COURIER’s and opened routes Nationally.

Mr Cheap Transport is continuously improving services as well as working hard to keep prices as low as possible.
Read more

Sirelo asks...

What makes your company stand out?

This moving company has not yet answered this question.

What is your insurance policy? How do you deal with damaged items?

This moving company has not yet answered this question.

What is the best advice you would give to customers?

This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

733
7.7
based on 733
Sirelo and Google reviews
How is the review score calculated?
17% of the users recommend this moving company
 on Sirelo
I DO NOT RECOMMEND THIS COMPANY, THEY LIE ALL DAY TO YOU AND DO NOT UPDATE YOU ON WHERE YOUR SHIPMENT IS. MY STUFF WAS SUPPOSE TO ARRIVE ON THE 1st OF JULY, I ASKED TO BE EXCUSED FROM WORK ON MY FIRST DAY BECAUSE I WAS EXPECTING DELIVERY TODAY, NOTHING ARRIVED, I AM SLEEPING ON THE FLOOR RIGHT NOW. IF YOU GET IN CONTACT WITH [Names removed by Sirelo] FROM THIS COMPANY, YOU ARE GOING TO LOSE YOUR MIND. EVEN ON COLLECTION DAY, I HAD SO SIT THE WHOLE DAY FOR COLLECTION WITH NO UPDATES, THEY COLLECTED MY FURNITURE AT 18:00PM, I WAITED FOR THEM FROM 10AM.

IF THEY HAD COMMUNICATED THEN MAYBE THINGS WOULD BE BETTER.

I WROTE A BAD REVIEW ON GOOGLE AND THEY REMOVED IT, THE OWNER OF THE COMPANY “[Name Removed by Sirelo]” CALLS MY MOM WANTING TO SPEAK TO ME AND SHOUTING HYSTERICALLY ABOUT WHY I WROTE A BAD REVIEW INSTEAD OF TRYING TO UNDERSTAND WHAT HAPPENED HE EVEN SAID I WILL NOT GET MY STUFF, WE WILL SEE ABOUT THAT.

IF YOU WANT TO FIX THINGS, CALL ME, YOU HAVE MY NUMBER AND I WANT MY STUFFRead more
con
Communication
Moved from Midrand (South Africa) to Cape Town (South Africa)
 on Sirelo
Stay away from this company MR Cheap Transport, I booked one of my clients moves with them on the 27/09/2024 they collected Sunday the 29/09/2024. Whilst booking this move there was no mention of them leaving any items behind. They gave the quote and I paid in full the same day I received it being 27/09/2024. When items arrived in CPT there were damages and items that had not been delivered. They have been saying there's extra items and they demanding more money. They holding my clients items hostage 1 month later. Items they have not delivered are 1 X bicycle, 1 X desk, 1 X hat stand, 3 pc grey couches, 1 X grey headboard and 1 X patio table. I have requested a copy of the drivers inventory of what he collected and they still cant send that. On 22/10/2024 I received a email from [Names removed by Sirelo] saying the truck will depart the 28-29/10/2024 when I called 28/10/2024 to confirm the delivery I was told her and [Names removed by Sirelo] are absent from work when I called today 29/10/2024 im now told delivery will be between the 4-6/11/2024. These people are disgusting. [Names removed by Sirelo] shouts and swears people that have paid them big money to transport goods. If you know whats good for you never use this company, you will be sorry.Read more
con
Failure to comply
Moved from Johannesburg (South Africa) to Cape Town (South Africa)
 on Sirelo
Very unprofessional and bad service , they are quick to pick up your goods but don’t keep to the delivery timeline ! The communication from them is very deceiving and they do not give u a strait answer .I would not recommend them to anyone ! Pls find alternative transport service do not use this company
con
Communication
Moved from Johannesburg (South Africa) to Cape Town (South Africa)
 on Sirelo
Broke the TV, washing machine, mirrors, bedside stands, and vacuum. Just completely careless. Worst moving company I have ever dealt with.No damage settlement, they just disappear when it comes time to make any sort of claim.
con
Careless with furniture
Moved from Cape Town (South Africa) to Durban (South Africa)
 on Sirelo
Really disappointed- be very careful when using this company.
Paid in advance.
Half my goods never arrived.
Don't keep to agreed delivery times - you can spend the whole day waiting.
Appears that you have to pay additional fees to prioritize your goods getting delivered in full and on time.
Very stressful - should have known better.
con
Didn't deliver all my goods - didn't keep to agreed delivery time schedule - you have to pay additional fees if you want to get delivery of all your goods on time
Moved from Johannesburg (South Africa) to Cape Town (South Africa)
 on Sirelo
Trash service. If I could rate it in the negatives I would. I now understand the reviews accusing them of insurance robbery. Firstly on the day of the removal they told me they would send four people and then they only sent two and I had to get two other people to assist them and I had to pay them out of my pocket. My goods were damaged,the insurance paid them out,which I have proof of,but they are now refusing to pay me out. The problem for them is now the insurance company wants to collect the goods from me for which they paid out. But Mr Cheap wants to repair it and pocket the rest of the money (after due diligence was done by the insurance and it was ascertained that it can't be fixed,which is why they paid out). They dodge calls like crooks. They ignore e mails and WhatsApp messages. moving is already stressful, please don't traumatise yourself using Mr Cheap. It makes everything so much more difficult. I have been waiting for them to sort this out since March. They live up to their name in the worst possible way... CHEAPRead more
con
Unprofessional
Moved from Cape Town (South Africa) to Cape Town (South Africa)
Response of
Hi N

All our removals are covered with Goods-In-Transit Insurance that covers in the event of Fire, Overturning and Collision and this was communicated to you from the beginning. When you chose to accept our quotation, we sent you a bookings acceptance form with Terms and Conditions that stipulated if you require Full Comprehensive Insurance, you should advise the value of your goods and we'll quote you accordingly. When taking Full Comprehensive Insurance the transporter(Mr Cheap Transport) must professionally wrap your goods and declare the condition of your furniture. You did not take the Full Comprehensive Insurance and on your removal you had already wrapped your own items, so the team could not verify the condition of the goods before the removal. We tried to assist you with a claim even though you did not take out Insurance and we could not verify the condition of your goods, but you refused the payout as the excess was deducted as you would have to release the damaged goods for salvage. We believe that our communication was clear from the start and would have made the payment to you, if your had accepted the payout amount. We have in the interim processed payment back to our Insurers.

Regards
Mr Cheap Transport
Read more

Want to move with this company?

Request a quote today! It’s quick, easy, and best of all, free! Compare with up to 4 other movers today.
Get quote

Review Sources

Sirelo
2.6
12
Google
8.6
721
Hellopeter
8.4
293

Other removal companies in Cape Town

9.8
193

Dude & Van

Cape Town
View moving company
9.8
186

Advance Worldwide Removals

Cape Town
View moving company
9.8
184

Cape Removals

Cape Town
View moving company