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Reviews
Mandisa Goba
April 19, 2025
on Google
Imbabane Removals – Pretoria to Pietermaritzburg (Bedroom, Office & Kitchen items)
I was initially skeptical due to some poor reviews, but their pricing was the best, and a trusted friend recommended them with no issues in the past—so I gave them a shot.
They were scheduled to collect on Saturday (1 March 2025) at 1PM, but only arrived Sunday at 8AM after poor communication. I had to chase for updates, and was eventually told by a different staff member that they were delayed and would collect at 9PM. Later, I was advised to move pickup to the next morning—which thankfully happened.
Tip: Don’t book travel assuming they’ll arrive as scheduled—you’ll likely pay for rescheduling like I had to.
The movers seemed frustrated about carrying items down stairs, even though I had disclosed and paid for this in advance. Seems the dispatch team hadn’t informed them.
When I asked how they measure bubble wrap, they said they “eyeball it,” which was concerning, but luckily the charge wasn’t far off what I estimated.
Delivery in Pietermaritzburg happened the next day. I had to call repeatedly and request a live location. Important: Before handing over your items, confirm that they deliver to your specific area—one driver casually mentioned they don’t deliver in townships, which could’ve been a major issue.
The offloading went smoothly. The team was friendlier, though clearly worn out from the stairs. Thankfully, everything arrived intact. I strongly recommend being present at delivery—some of my items were nearly left on the truck (shared load).
Suggestion: They need a better system to label items by customer—color-coding would help avoid mix-ups.
Overall, a mixed experience—good pricing, but inconsistent communication and coordination.Read more
I was initially skeptical due to some poor reviews, but their pricing was the best, and a trusted friend recommended them with no issues in the past—so I gave them a shot.
They were scheduled to collect on Saturday (1 March 2025) at 1PM, but only arrived Sunday at 8AM after poor communication. I had to chase for updates, and was eventually told by a different staff member that they were delayed and would collect at 9PM. Later, I was advised to move pickup to the next morning—which thankfully happened.
Tip: Don’t book travel assuming they’ll arrive as scheduled—you’ll likely pay for rescheduling like I had to.
The movers seemed frustrated about carrying items down stairs, even though I had disclosed and paid for this in advance. Seems the dispatch team hadn’t informed them.
When I asked how they measure bubble wrap, they said they “eyeball it,” which was concerning, but luckily the charge wasn’t far off what I estimated.
Delivery in Pietermaritzburg happened the next day. I had to call repeatedly and request a live location. Important: Before handing over your items, confirm that they deliver to your specific area—one driver casually mentioned they don’t deliver in townships, which could’ve been a major issue.
The offloading went smoothly. The team was friendlier, though clearly worn out from the stairs. Thankfully, everything arrived intact. I strongly recommend being present at delivery—some of my items were nearly left on the truck (shared load).
Suggestion: They need a better system to label items by customer—color-coding would help avoid mix-ups.
Overall, a mixed experience—good pricing, but inconsistent communication and coordination.Read more
Jeanette Nel
April 17, 2025
on Google
Good day
I would like to thank the staff of Imbabane Removals and the moving team. You guys, was excellent 👏 I would definitely highly recommend them. Keep up the good work guys.
Regards Jeanette Nel
I would like to thank the staff of Imbabane Removals and the moving team. You guys, was excellent 👏 I would definitely highly recommend them. Keep up the good work guys.
Regards Jeanette Nel
Langelihle Mhlongo
April 16, 2025
on Google
I had a good experience. I was skeptical at first about Imbabane Removals because I never heard of them before. They delivered my goods in great condition with no damages for the long distance move. The other thing was the pricing which was so reasonable made me choose them and it was a good decision.
There are things they could improve on though. Firstly, the quote should be generated in a pdf file so you can download and use it if you need to request funds from somewhere e.g. from another company. Secondly, invoices should be sent automatically after the deposit is paid without having to request manually or at least there should be some notification that the invoice will be sent or you can request it at any time. Thirdly, they should have a way to track the delivery and maybe a platform where you can check the progress be it on their site or whatsapp chatbot. Also like there should be an estimated date when the goods will arrive, just so you can plan accordingly.
All in all it was a good experience.Read more
There are things they could improve on though. Firstly, the quote should be generated in a pdf file so you can download and use it if you need to request funds from somewhere e.g. from another company. Secondly, invoices should be sent automatically after the deposit is paid without having to request manually or at least there should be some notification that the invoice will be sent or you can request it at any time. Thirdly, they should have a way to track the delivery and maybe a platform where you can check the progress be it on their site or whatsapp chatbot. Also like there should be an estimated date when the goods will arrive, just so you can plan accordingly.
All in all it was a good experience.Read more
Nozipho Dimba
April 16, 2025
on Google
I had a very bad experience with their service. I listed items needed to be moved including glasses and fridges and they gave quote and accepted. when they arrived first they arrived 3 hours late. they charged extra money to cover glasses they never disclosed at first as I did mention there are glasses and the quote was supposed to cater for that. they dissembled my table and told this will be an extra amount, they never communicated in advance. They then took my staff and didn't want to release them on my destination until I paid all this monies they never told me. From R1900 they quoted I ended up paying about R2700
Elza Wilson
January 29, 2025
on Google
We can recommend this removal group with a absoluut clear mind. They are professional and the teams are friendly and careful with what they do. We had our golf cart moved with them and no problem. Nathi is very good and very helpful.
Masilakhe Ndlovu
September 28, 2024
on Google
Special Thanks to imbabane removals especially Nathi,Thando and Sizwe for being so efficient, competent and patient with me. Let alone their professionalism and efficiency.
Please keep up the phenomenal service.
Please keep up the phenomenal service.
