Duncan Logistics

3.0
based on 25
Sirelo and Google reviews
i
What customers are saying
pro
Careful with furniture (2)
pro
Price (1)
pro
Professional (1)
con
Unprofessional (8)
Services
National moving

About

Duncan Logistic successfully carried out major moves for well known brand name companies as well as domestic moves for very discerning clients. Their attention to detail and reliability as well as smooth operations at competitive tariffs make them the removal company you would want to deal with.

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Reviews

25
3.0
based on 25
Sirelo and Google reviews
How is the review score calculated?
15% of the users recommend this moving company
 on Sirelo
Don’t be fooled by the fast and cheap quotation you get from them. You’ll pay extra charges for silly things, next thing you know, you would have paid double the initial quotation. Very unprofessional, the owner will swear at you after paying them, so rude. He will hang up on you then block your number when you ask him to fulfil his part of the contract. Do not book this company unless if your intentions are to lose your money! You have been warned!!!!!!!!!!!
con
Unprofessional
Moved from Cape Town (South Africa) to Johannesburg (South Africa)
 on Sirelo
Duncan is a fraud and one of the rudest people I've ever had the displeasure of engaging with
He expects upfront payment without even collection and no fornal documentation
If he chose not to collect it be a nightmare in this country law to chase after your money
Save yourself the pain and deal with a more professional company
con
Unfriendly
Moved from Pretoria (South Africa) to Cape Town (South Africa)
 on Sirelo
Hi [Name removed by Sirelo]

We just received our goods now, All went well, No damages, The communication was amazing,[Names removed by Sirelo] they handle our goods well

Much Appreciated ,
We will refer you to my Mother in law she is moving to Capetown this coming week

Safe travel [Names removed by Sirelo]

Alister
pro
Careful with furniture
con
Communication
Moved from Hoedsprult Limpopo (South Africa) to Port Elizabeth (South Africa)
 on Sirelo
I am very disappointed and angry about the service received from [Name removed by Sirelo]. My first problem is that [Name removed by Sirelo] quoted me a 5-ton truck, which seemed realistic according to the inventory list that I sent him. The problem is that the truck that arrived was not a 5-ton truck but a 4-ton truck, which would not have been sufficient to transport all the items on my inventory list. When we brought this up with the driver and asked if they were going to do two trips, seeing as the truck size is not what we were paying for, they said no because we weren’t quoted two trips. We took this up with [Name removed by Sirelo] as well, who got very arrogant about the fact that we were demanding the truck size HE quoted us on.

As [Name removed by Sirelo] broke the contract by refusing to supply us with the service quoted, we asked the driver to please leave, as we’re not going to accept this type of service. This is where my second problem comes in: They could not even get the truck started again just to pull it out of our driveway; they had to push start it. The brake lights were broken, and it did not even have a license disk in the window, so the truck they sent was not even roadworthy. So yes, [Name removed by Sirelo] told the driver that he can tell us that they will do two trips but after seeing that the truck won’t even start, we weren’t going to let them take out furniture.

Now he refuses to refund the deposit, because he says we refused service, although he broke contract first giving us legal right to refuse service.

So I would definitely not recommend using them; they are fraudulent and will quote you one thing and try to get away with giving you less than what you are paying for, and their trucks are definitely not roadworthy!
Read more
con
Failure to comply
Moved from Benoni (South Africa) to Boksburg (South Africa)
 on Sirelo
Well moving to Johannesburg
Great service
Moving to Capetown
Worst experience ever
Half stuff where damaged
Fridge draws missing
Freezer draws missing
Tv remotes missing
Leads extention gone
Tv stick x2 gone
Toys of the kids gone
Utensils gone
Braai gone
Fans gone
When asked they replied wasn't on list
Keep moving the price up.
con
Unprofessional
Moved from Johannesburg (South Africa) to Cape Town (South Africa)
 on Sirelo
Broken goods, poor communications and additonal fees
Worst experience of my life. Although I myself bubble and clingwrapped all items with blankets most items were either distroyed or badly damaged. Who break doors of cabinets?! No communication during move, they made me wait several times without showing up and it seemed that the drivers did not get any of the logistical information provided. Before they delivered they shook me down for more money or refused to deliver items. That after I have send a detailed list. When contacted the company to complain they told me to do my worse, so here I am
con
Damage settlement
Moved from Pietermaritzburg (South Africa) to Pretoria (South Africa)

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Facebook
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Google
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