Stuttaford Van Lines

7.2
Out of 18 Sirelo reviews
83% of the users recommend this moving company
This moving company scores a 7.8 out of 75 reviews on other platforms.
pro
Professional
4
pro
Price
3
pro
Efficient
2
con
Failure to comply
1
con
Price
1

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About Stuttaford Van Lines

Stuttaford Van Lines is the oldest removal company in South Africa, boasting over 158 years of experience in domestic and international removals, relocation and specialised services such as pet transport and fine art packaging.

Lords View Industrial Park 2 Oak Road
1619 Midrand

Services

International removals
National moving
Man & Van
Car & Vehicle transport
Pet transport
Art transport

Associations

Stuttaford Van Lines is accredited by the following associations:
OMNI
FIDI
IAM
LACMA

Type of Mover

Unknown
7.2
Out of 18 Sirelo reviews
83% of the users recommend this moving company
This moving company scores a 7.8 out of 75 reviews on other platforms.
Write a review
Review
Type of move
18 out of 18 reviews shown
Really pathetic service. Theft of items. 6 weeks late to deliver the last consignment. No leadership
pro
None
con
Poor leadership and execution
Moved from Johannesburg (South Africa) to Swakopmund (Namibia)
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Stuttafords in South Afrca gave friendly & excellent service in packing from our RSA home. Welti-Furrer gave friendly & excellent service in Switzerland in emptying the container & setting up apartment in Switzerland.
pro
Friendly excellent service.
pro
Competitive cost.
Moved from Johannesburg (South Africa) to Schaffhausen (Switzerland)
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I want to write to tell you that I had an amazing experience with [name removed by Sirelo] at Stuttaford Van Lines. She always went out of her way to accommodate me, and always did it with a positive friendly attitude.

It is very stressful immigrating, so dealing with me was not easy at the best of times, and I went back and forth with changes for over 8 months. But she stayed positive and helpful!

Thank you so much to Stuttaford for having amazing staff like [name removed by Sirelo]
pro
friendly and helpful
pro
fast
Moved from Cape Town (South Africa) to Berlin (Germany)
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We submitted a request online for furniture removal on the 2nd January in Umhlanga, inclusive of all packaging of goods. Stuttaford submitted a quote stipulating removal and ´packaging of microwave¨, without mentioning that this quote excludes packaging as per the online request submitted on their online website platform. The payment was then done by us on the quotation received from them. On arriving at our premises on 2nd January, they informed us that they cant proceed with the removal as the packaging is now an additional cost which will be determined afterwards. They proceeded with the move and packaging. An exorbitant additional invoice was sent to us afterwards, which we queried as we have clearly requested packaging. Stuttaford admitted that they made a mistake, but still insists that we should pay for he additional amount afterwards quoted, and it was communicated by the branch manager that we anyway would have forfeited the payment made if we insisted on keeping with the original quote when they started packing on the 2nd January. Fortunately we have not signed off on any additional quotation but the manner in which this is treated by the Durban manager and branch is questionable. Can Stuttaford senior management please look into this as I can´t find the contact details on their website for submitting this complaint?
pro
Quick to respond on initial quotation!
con
Did not stick with quotation price
con
Expensive
Moved from Umhlanga (South Africa) to Umhlanga (South Africa)
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From the initial contact, through quotation process and helpful advice received, ... to the final physical packing and transportation, Stuttaford Van Lines have provided nothing but top class professional service. All the staff we dealt with, from representative [name removed by Sirelo], through to [name removed by Sirelo] and her team of expert packers, we experienced nothing but friendly, caring and capable service. In my book, Stuttafords deserves nothing less than 5-star status. Well done to the enitre team!
pro
Friendly professionalism
pro
Always spot on time
Moved from Port Elizabeth (South Africa) to Launceston (United Kingdom)
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Friendly and efficient service
pro
Proffesional
Moved from Mosselbay (South Africa) to Birningham Alabama (United States)
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Packing and loading of container was fast and professional
pro
Cheap
pro
Professional
Moved from Vanderbijlpark (South Africa) to Rockingham (Australia)
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Efficient service
Professional personnel
Moved from Tiegerpoort (South Africa) to Swakopmund (Namibia)
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pro
cost
Moved from Cape Town (South Africa) to Lewes (United Kingdom)
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We had lots of feedback and nothing was a hassle. The piano was an issue for one quote received as one of the companies does not transport pianos. The piano was crated and everything was organised In a short space of time with the alternate company booked.
pro
Efficient and provide great feedback.
pro
Transport all my goods.
Moved from Queenswood (South Africa) to Gaithersburg (United States)
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Profesional did what they promised
Moved from Okahandja (Namibia) to Wakkerstroom (South Africa)
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Communication was not great otherwise they were good
Moved from Roodepoort (South Africa) to Newcastle (Australia)
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Move was done painlessly, fast and efficiently
Moved from Boksburg (South Africa) to Adelaide (Australia)
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Good person dealing with us
Moved from Strand (South Africa) to Vancouver (Canada)
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They are very reliable and pack very well. Happy with there service.
Moved from Port Elizabeth (South Africa) to Airdrie (United Kingdom)
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they were quick they were efficient with the packing and it was actually hassle free. Even though it was not a big load they were very professional. the other movers either did not respond or took to long to respond.
Moved from Cape Town (South Africa) to Salisbury (United Kingdom)
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Good communication from service provider. Level of service is great. No issues encountered during packing
Moved from Morehill Benoni (South Africa) to The Hague (The Netherlands)
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We have moved three times previously and felt comfortable using a trust worthy team. We felt we didn't quite get the same level of confidence with other companies bar one as we knew some of the staff but they were too expensive.
Moved from Fourways (South Africa) to Benahavis (Spain)
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Other reviews

Google
7.8
75 reviews

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